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| Caterham Member Since: 06 Nov 2008 Location: Birmingham Posts: 6300   
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looking for a computer expert?
been trying to start using outlook again on my old pc. generally just use my blackberry but want to start using outlook again. ran the programme up and for some reason emails stopped coming through 3 years ago and I can't send any emails they just go into the out box. the only thing I can think of that may have changed in the 3 years is a new router but I'm sure that was in the last 2 years? even so I can't see anywhere in outlook where I might need to put new router related info? any suggestions - the router may have nothing to do with it? many thanks, |
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26th Jan 2015 10:00pm |
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| JAY BOY Member Since: 04 May 2010 Location: Not here Posts: 1706 
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Password
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26th Jan 2015 10:02pm |
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| jomara Member Since: 26 Oct 2009 Location: Lanarkshire Posts: 1790  
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Hi Catehram
Over the past couple of years some of the providers have changed the ports that email programs use for sending and receiving in addition to new security setting, best thing to do is look at the support pages for your email provider to check the settings you need to use 
Have a look here, might help http://www.filesaveas.com/emailsettings.html Cheers John 2014 110 2.2TDCi XS Station wagon 1971 Bowler Tomcat 88 4.2 V8 Auto 2022 110 D250 XS Edition - Gone 2024 110 D250 X-Dynamic HSE Last edited by jomara on 26th Jan 2015 10:10pm. Edited 1 time in total |
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26th Jan 2015 10:08pm |
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| Caterham Member Since: 06 Nov 2008 Location: Birmingham Posts: 6300
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checked the password and that's ok.
I'm with talktalk and all is fine on my blackberry? I don't think the inbound or outbound details have changed? |
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26th Jan 2015 10:23pm |
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| couplands Member Since: 31 Aug 2011 Location: Peak District & Cornwall Posts: 1826  
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Try recreating the account in Outlook. It's usually very good at "discovering" the correct ports etc once you give it your email and password details.
Cheers Simon |
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26th Jan 2015 10:37pm |
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| Egghead Member Since: 25 Nov 2012 Location: Surrey Posts: 255 
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http://help2.talktalk.co.uk/setting-outloo...talk-email
Check: Outgoing port (SMTP) is on port 587 (Edit) Also, ensure you ticked the "my outgoing server (SMTP) requires authentication box" |
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26th Jan 2015 10:38pm |
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| Caterham Member Since: 06 Nov 2008 Location: Birmingham Posts: 6300
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Thanks very much. Will have a look tonight and let you know how I get on.
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27th Jan 2015 6:20am |
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| Caterham Member Since: 06 Nov 2008 Location: Birmingham Posts: 6300
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hmmm.
I'm possibly more confused now. it was previously on POP3 but as per the link above relating to talktalk I've set it to SMTP and then looking the other link above its suggests POP3 is correct.... needless to say I've still not got it working  |
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28th Jan 2015 7:46am |
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| Paddie42 Member Since: 24 Apr 2014 Location: Hamphire Posts: 230 
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POP3 - is for downloading email messages
SMTP - is for sending email messages The default port for SMTP is 25 and for POP3 110(? that's from memory). If Talktalk use different ports then you will need to configure that within Outlook under your account seetings. HTH |
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28th Jan 2015 8:25am |
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| Caterham Member Since: 06 Nov 2008 Location: Birmingham Posts: 6300
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will have another go tonight - thank you.
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28th Jan 2015 1:05pm |
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| jst Member Since: 14 Jan 2008 Location: Taunton Posts: 8066  
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del account and set it up again, it will prob find it automatically.
if not manually config it using google to help take you through the stages. Cheers James 110 2012 XS Utility 130 2011 M57 bespoke Camper 90 2010 Hardtop 90 M57 1988 Hardtop |
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28th Jan 2015 8:16pm |
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| Caterham Member Since: 06 Nov 2008 Location: Birmingham Posts: 6300
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thanks James.
I've taken some drastic action. rather than just deleting the account I've deleted the PC. ! 
needed a new one anyway and have therefore very much started from scratch. I've got the email account now set up on my blackberry and laptop BUT emails seem to land sporadically on the laptop......I have to hit the 'send / receive' button half the time to kick start it - shouldn't it do it automatically all the time? thanks. |
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28th Jul 2015 7:49am |
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| T1G UP Member Since: 08 Dec 2009 Location: Bath Posts: 3101 
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Outlook, aka Hotmail etc. will update everytime its opened.
Start with trying to recover the old account. when you've done that ( i have aswell recently) it will take an age to sort its self out. Then set up the microsoft cloud and save all files etc to there. you are then truly mobile. |
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28th Jul 2015 7:53am |
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| Caterham Member Since: 06 Nov 2008 Location: Birmingham Posts: 6300
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thanks t1g up.
I've got all the old emails and if I mess about with the send / receive I get the lastest emails but for some reason it doesn't appear to do it automatically? I also go a couple of send failure messages but they only went to my blackberry? |
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28th Jul 2015 8:16am |
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