Rick81 wrote:

That was my initial intention Caterham but the loan one is an XS and I do not want it to get too filthy in side - mine is a county with seat covers, it gets used for shooting and deer management so although it does not get recreationally off-roaded it does get dirty and smelly inside as well as out. I just do not think it would be fair to hand the demonstrator back like that (the seat covers and mats on my own one keep the interior in perfect nick...)

I'm also a shooter ....When mine was off the road for 6 weeks they gave me a new Discovery with 700 miles on the clock .......... That went back with the load area splattered in blood and muck, and generally is a filthy state inside and out. Sales staff didnt batter an eyelid  Guns and Landrovers .... anything else is irrelevant.

Dave-H wrote:

...they gave me a new Discovery with 700 miles on the clock .......... That went back with the load area splattered in blood and muck, and generally is a filthy state inside and out. Sales staff didnt batter an eyelid

Rick81 wrote:

I do feel the "make them pay" sentiment but in truth I feel so very unhappy and let down by the whole laughable saga. I don't want to lower myself to the level of abusing a vehicle that is not mine, however badly I have been treated. It would be nice for land rover to offer some sort of compensation but frankly they do not seem to give a f**k about it.... The service manager at the dealers is keeping me informed and I have asked for a basic spec 90 that they have as this will be more suitable for my needs at the moment.

As of today still no more answers, all in all very poor, I have had my new land rover for six weeks now, but for nearly two of them it has been in the dealers, frankly I wish I had not bothered and bought something else...

Cuthbert wrote:

I can believe the sales staff wouldn't have batted an eyelid as they stood about in their pristine corporate shirts ...... but I'll wager the valet on a minimum wage wasn't impressed as he cleaned up your blood splattered mess.

p.s. How do you treat your customer's Defenders? On the other hand maybe I'd rather not know.

I did tell them when they forced it on me that i needed a Defender as it was used very much 'In Role' ..... their reply was simply "no problem sir, Use it exactly as you would your own" - so i did

Customer's Defenders/Discos get treated extremely well ... i only see them in my working environment, not used as my shooting hack/mud plugga/ weekend toy  Guns and Landrovers .... anything else is irrelevant.