 | Home > Puma (Tdci) > Another gearbox adaptor shaft bites the dust |
 
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| Caterham Member Since: 06 Nov 2008 Location: Birmingham Posts: 6298   
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just my tpw - if JLR are only going to provide some bodge on bracket for the ends of the axle which in my opinion is a far more critical potential failure I wouldn't hold out much hope for something that could almost be deemed a consumable item. that's not to say I don't agree with you it's just I wouldn't hold my breath so to speak. |
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14th Jul 2015 2:41pm |
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| Happyoldgit Member Since: 14 Sep 2007 Location: Norfolk Posts: 3471  
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All that is a given BW but nothing ventured is nothing gained. As an example back in 2007 a number of individuals on Land Rover forums who had bought early Puma's kicked up enough fuss with JLR about the lack of any anti corrosion wax protection that JLR arranged for said individuals to have their vehicles wax treated by their supplying dealers. Of course the manufacturer soon curtailed such activities but it does show that given enough ooomph on online media such as this can have its benefits. No sensible manufacturer with an eye to future business and return custom wants bad customer relations.
If everyone sits back and says there is no point then there will be no progress, all it takes is a bit of single minded drive [no pun intended] and a build up of momentum will follow. Lack of lubrication on assembly of the splined shaft is a known issue - period. Steve. Owned numerous Land Rover vehicles of all shapes and sizes over the decades. Current Defender: A non tarts hand-bagged Puma 110 XS USW. [Insert something impressive here such as extensive list of previous Land Rovers or examples of your prestigeous and expensive items, trinkets, houses, bikes, vehicles etc] http://forums.lr4x4.com I used to be Miserable ...but now I'm ecstatic. |
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15th Jul 2015 12:43am |
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| blackwolf Member Since: 03 Nov 2009 Location: South West England Posts: 17372 
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I agree with what you say, MOG, I just doubt it will achieve anything. As you say though, nothing ventured, nothing gained!
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15th Jul 2015 9:24am |
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| Martin Site Admin Member Since: 02 Apr 2007 Location: Hook Norton Posts: 6605 
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LR are definitely better at customer engagement now than they were. We have a customer services rep on here, and they have got some good results over the years (missing XS steering wheels for one).
Yes the rep's has to follow company policy but it is good to have the official LR "factory" stance and support, rather than relying on the dealer when dealing with a problem.  1988 90 Td5 NAS soft top
2015 D90 XS SW |
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15th Jul 2015 9:31am |
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| AlanH Member Since: 15 Mar 2010 Location: WA Posts: 242 
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I've a 2010 Puma and recently had the half shafts replaced as there was quite a bit of wear and back lash apparent. I thought I'd let a friend who I haven't seen or heard from for ages know that his vehicle (2007 model) may be suffering from the same thing and he advised his output shaft left him and his wife stranded in Western Australia but luckily he was at a roadhouse where he could get help but it still necessitated a trip on a flat bed truck to get it back to Perth for repair. Some 940 odd kays (580 miles or thereabouts) from memory.
A long expensive trip. He's not mechanically minded at all so it's a waste of time talking grease etc with him, but when mine was changed during warranty the service foreman at the local stealers advised that "greasing was not on the service chart". Well of course it's not as there's no way you can do it in place but I begged with him to use a few cents worth while it was being reassembled and here's hoping they actually did. 
Must say it has much better gear changes now after the shaft change with out any slop which is just what it was like just after they did the warranty work. Total disgrace that their workmanship etc. is so sloppy. But as bad as some parts of Pumas are a friend of mine who repairs LRs reckons that "as long as they make Discos and Rangies I'll never be out of a job!" So I suppose I'll have to stick with the Deafener then..... AlanH. |
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19th Jul 2015 9:28am |
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| Fifth Horseman Member Since: 08 Mar 2011 Location: Lanarkshire Posts: 322 
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Back on the road now with the shaft and associated pieces replaced. Went through Landrover customer care and managed to get a contribution to repair costs (had to be repaired at the dealer though).
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21st Jul 2015 12:52pm |
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| Supacat Member Since: 16 Oct 2012 Location: West Yorkshire Posts: 11018 
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Fifth Horseman - it would probably be useful to others following this track if you could share the details of the financial contribution?
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22nd Jul 2015 12:10pm |
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| Fifth Horseman Member Since: 08 Mar 2011 Location: Lanarkshire Posts: 322
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Was only a 50% contribution which at least made the cost of repair comparable with quotes from local indies.
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23rd Jul 2015 5:08am |
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| Supacat Member Since: 16 Oct 2012 Location: West Yorkshire Posts: 11018
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Useful to know
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23rd Jul 2015 9:15am |
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| Roy5695 Member Since: 15 Feb 2014 Location: Cornwall Posts: 1123 
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my 110 double cabe is going in to landrover at the weekend for a gearbox strip down and inspect due to a disconserting "clonk" on gear change... probably another output shaft problem. thankfully i spotted it before it broke completely!
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23rd Jul 2015 9:23am |
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| sraosha Member Since: 30 Apr 2015 Location: Dar es Salaam Posts: 29 
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Hi, I actually DO have this slack in transmission on my 08 Puma and the characteristic clunking sound when shifting gears or driving off. Both prop shafts (UJs) seem to be ok but the front prop shaft can be turned by hand considerably. Equally with gear in neutral or in 1st gear. The rear prop shaft stays put and doesn't move at all. So, will this most likely be the output shaft issue too? Why then doesn't the rear propshaft move too? Thanks for any hints before I order the expensive Ashcroft set! |
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7th Sep 2015 6:48pm |
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| jst Member Since: 14 Jan 2008 Location: Taunton Posts: 8024  
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rear prop doesnt move at all? you sure? handbrake off? Cheers
James 110 2012 XS Utility 130 2011 M57 bespoke Camper 90 2010 Hardtop 90 M57 1988 Hardtop |
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7th Sep 2015 8:08pm |
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| sraosha Member Since: 30 Apr 2015 Location: Dar es Salaam Posts: 29
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Oops, no the handbrake was applied. So, the rear prop shaft is moving about 1/8th rotation as well.
What does that mean? Had a brief check up a few weeks back at Foley's garage in Livingstone and he also said that the car drives a bit 'clonky'. Since we were short on time he couldn't inspect it closer. So, what, in your opinion, could be done? After all I use it for driving through the African bush and would not want to risk a major breakdown. 1.) 1/8th rotation play is normal. 2.) Have a look at the transfer box output shaft. 3.) check the diffs. Anything else?? Since no reliable mechanics are around, I have to do this mostly by myself and with not very top notch tools. Thanks in advance for any further leads, Claus |
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8th Sep 2015 8:02pm |
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| jst Member Since: 14 Jan 2008 Location: Taunton Posts: 8024
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play is ok in props
check drive members first, quick and easy and cheapest prob Cheers James 110 2012 XS Utility 130 2011 M57 bespoke Camper 90 2010 Hardtop 90 M57 1988 Hardtop |
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8th Sep 2015 8:38pm |
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