 | Home > Faults & Fixes (L663) > DEF dosing malfunction |
 
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| David007 Member Since: 26 Oct 2022 Location: Angus Posts: 107  
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That sucks, not a great way to start your ownership. I would like to think the dealer would push this through to get fixed ASAP then hopefully you can enjoy the car.
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31st Mar 2024 9:16am |
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| Trevorb1 Member Since: 16 Apr 2023 Location: Warwickshire Posts: 7 
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Inform dealer you are considering rejecting the car for a full refund, if within 30 days of collecting they don't have to be allowed to repair, straight refund, that way they'll have a pre reg car, which now supply has improved they won't be able to sell at a premium, that should focus their attention to fix ASAP.
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31st Mar 2024 10:55am |
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| markb110 Member Since: 22 May 2010 Location: Guildford Posts: 2633  
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Is JLR now employing ex Boeing staff............?
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31st Mar 2024 11:20am |
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| Soup Dragon Member Since: 22 Sep 2023 Location: Cheshire Posts: 86
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Despite Boeing’s recent woes, being compared to JLR dealerships would be a major insult to their staff! I can’t think of another premium product brand that gets its aftermarket support so wrong. In fact Boeing’s aftercare is world class.
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31st Mar 2024 12:08pm |
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| J77 Member Since: 04 Nov 2019 Location: Fife Posts: 3395 
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The dealer has topped up the ad blue prior to hand over? Perhaps adblue they’ve had kicking around that’s been passed it’s best causing sensor issues? 24MY 90 D250 HSE, Tasman Blue
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31st Mar 2024 8:37pm |
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| jordjdw87 Member Since: 18 Jan 2024 Location: Scotland Posts: 8
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Yes - level was checked by Land Rover Assist. LRA said it was the ad blue injector wasnt firing, which is why he couldnt fix on the drive.
Not feeling that confident of a quick fix… certainly giving a lot of thought to rejecting the car as others have said |
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1st Apr 2024 6:12am |
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| J77 Member Since: 04 Nov 2019 Location: Fife Posts: 3395
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Done a quick google seems a common issue, I’m on my 4th Defender and never experienced any Adblue issues, I’ve had LRs with AdBlue since 2015 with no issues. I think it’s just one of those things, takes the shine of it nonetheless though. I just picked up my 24MY 90 on Thursday past so hopefully I’ve not jinxed it. 24MY 90 D250 HSE, Tasman Blue
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1st Apr 2024 1:26pm |
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| lightning Member Since: 23 Apr 2009 Location: High Peak, Derbyshire Posts: 2759
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Any update on this? l hope it was quickly sorted and you didn't have to reject the vehicle.
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7th Apr 2024 4:45pm |
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| jordjdw87 Member Since: 18 Jan 2024 Location: Scotland Posts: 8
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Got it sorted and the car back, just a week later! Not 100% sure on the issue or the fix, information was hard to come by … but it’s back and running nicely
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7th Apr 2024 9:49pm |
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| lightning Member Since: 23 Apr 2009 Location: High Peak, Derbyshire Posts: 2759
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Great to hear that.
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9th Apr 2024 6:51am |
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| Clemmo Member Since: 03 Aug 2012 Location: Mile Oak Posts: 1217 
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Its great you have the car back. The quote above so JLR typical..and makes no sense. The car is yours, your paid for property. You have every right to an explanation. I wouldn't have left the dealer without a valid one. Clemmo Make today a little better than yesterday but not so good as tomorrow.... Defender 90 HT............Pangea Green BMW X3 Msport............Carbon Black Mini Electric................Grey. (wow!) MGB Roadster……..........Vermillion 17k miles Honda Benly CD200....Maroon --------McLouis Fusio........7.4m of fun |
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9th Apr 2024 9:50am |
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