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landydubai

Member Since: 01 Sep 2010
Location: Dubai
Posts: 206

2009 Defender 110 Puma 2.4 XS CSW Stornoway Grey

Steve

If you think that sending this type of finish halfway round the world and then washing your hands of the problem is acceptable practice because some had decided to expand their business ......I don't

So far all that I can confirm is that they are thieves taking money on false account and it appears so far everyone has had problems of some kind with PP CAges

I am trying to protect other forum members from being ripped off

perhaps I should keep my gob shut and let them continue to trade this crap in the market

LandyDubai
Keep the shiny side up!

09 110 XS BAS remap
09 90 pick up BAS remap
08 D3 V8 G4 Spec
Bentley Speed GT 2009
G55 2003
Ford Raptor 2010 - new toy!

4th Feb 2011 8:02pm

Steve B

Member Since: 22 May 2009
Location: Warwickshire
Posts: 587

No No, I didn't say you shouldn't voice your concerns. You prompted me to speak out didn't you. And I feel your pain as it is truly a poor job made worse by your geographical position. Sorry I offended you.

Steve

4th Feb 2011 8:26pm

lrdxb110

Member Since: 09 Jul 2009
Location: Dubai
Posts: 224

2008 Defender 110 Puma 2.4 CSW Stornoway Grey

faaaarrrkk!

landydubai you must get some sort of compensation off them! You spent approx 14K AED, you must get in touch with trading standards in the UK! '08 LR Defender 110
'08 Mini Cooper S - Sidewalk
'86 MB 500 SL
'79 MB 450SEL 6.9

4th Feb 2011 9:00pm

fekete

Member Since: 24 Dec 2008
Location: Here on the other end of the computer
Posts: 3626

2007 Defender 90 Puma 2.4 HT Bonatti Grey

Steve B wrote:
Hi,

I have a P+P Cage, I think you are giving them a hard time on a forum.

Unfortunately yes I had problems too, the cage had to be completely replaced due to poor alignment and the diagonal on the internal cage being wrong despite me filling out their pre-order sheet and stating which way I wanted it. They initially said this was not a problem!! TIP: I luckily pre-assembled everything in the garage before attempting to fit.

I will however stick up for them as they were easy to deal with, all problems were sorted in a timely and efficient manner and I would use them again. Surely they cannot screw everything up, there must be many many happy customers who never had a problem.

Hopefully they will read this and put into place some quality systems to avoid disappointing customers. My guess is that they have expanded quicker than they would have liked and over stretched themselves.

Steve

Steve there is no excuse for bad workmanship......that is not just slightly bad it's disgusting...and if that was me running that business it would not pass and sent half way round the world for a customer to except ? NEVER TAKE LIFE SERIOUSLY. NOBODY GETS OUT ALIVE ANYWAY

Last edited by fekete on 4th Feb 2011 11:26pm. Edited 1 time in total

4th Feb 2011 9:40pm

pom

Member Since: 01 Jun 2010
Location: Worcester
Posts: 1343

Glynparry25 wrote:
Well, I ordered my snorkel in September got told it will take 4 weeks to manufacture and deliver.... I got it just before Christmas and this is what I got:

Click image to enlarge

Click image to enlarge
From the 2 pictures you can see that it doesn't even follow close to the shape of the cage or the Land Rover windscreen frame

Click image to enlarge
Thois is the bit I couldn't belive... they didn't paint the inside of it so it will rust from the inside out, and there was clumps of swarf which would have been sucked straight down to the vehicle filter!!

When you pay £230 for a snorkel you expect something special, not this!

Glyn

Bloody hell I didn't know you could get wood burners for the puma!

Pom

Admin note: this post has had its images recovered from a money grabbing photo hosting site and reinstated

4th Feb 2011 9:48pm

BigMike

Member Since: 13 Jul 2010
Location: Lancashire
Posts: 2253

Merlin wrote:
You're absolutely right, it was the annual trip with the Herts, beds and Cambs Land Rover club to Derbyshire. I don’t know what the lane is called but it is North East of Chapel-en-le-Frith, and to the west of Chapel Gate. It goes over the Cowburn Tunnel.

Merlin

Yeah I know it. I was there two weekends ago

I love that lane actually, one of my favourites, it's the big drop that makes it. If you get the chance, try it the other way as apparently the council is soon to put a one way TRO on it (ie down only)

4th Feb 2011 9:55pm

Steve B

Member Since: 22 May 2009
Location: Warwickshire
Posts: 587

fekete wrote:
Steve B wrote:
Hi,

I have a P+P Cage, I think you are giving them a hard time on a forum.

Unfortunately yes I had problems too, the cage had to be completely replaced due to poor alignment and the diagonal on the internal cage being wrong despite me filling out their pre-order sheet and stating which way I wanted it. They initially said this was not a problem!! TIP: I luckily pre-assembled everything in the garage before attempting to fit.

I will however stick up for them as they were easy to deal with, all problems were sorted in a timely and efficient manner and I would use them again. Surely they cannot screw everything up, there must be many many happy customers who never had a problem.

Hopefully they will read this and put into place some quality systems to avoid disappointing customers. My guess is that they have expanded quicker than they would have liked and over stretched themselves.

Steve

Steve there is no excuse for bad workmanship......that is not just slightly bad it's disgusting...and if that was me running that business it would not pass and sent half way round the world for a customer to except ?

Totally agree. how they could describe them as slightly rippled is beyond me.

Maybe when inspecting mine they should have said it was slightly mis-aligned.

I am too soft

but is was all sorted.

Click image to enlarge

5th Feb 2011 10:30am

Glynparry25

Member Since: 16 Feb 2009
Location: Miserable Midlands
Posts: 3015

2009 Defender 110 Puma 2.4 XS DCPU Tonga Green

So far there are 3 people on this forum who have ordered from them and all 3 have had problems of some sort..... what does that say?

If they spent 10 mins more on the origional product they wouls save hours on the after service care.

Glyn

5th Feb 2011 10:35am

jerseyman

Member Since: 21 Jul 2009
Location: Jersey
Posts: 279

In the last photo of the SD cage, the finish and welding doesn't look too great either?

Not quite like that PP one of course I can't fathom out how anyone would send it out like that.

5th Feb 2011 10:47am

landydubai

Member Since: 01 Sep 2010
Location: Dubai
Posts: 206

So far PP Cages are happy with the quality they shipped to Dubai and expect all you would be clients to accept the same.

Are they going out of business ? LandyDubai
Keep the shiny side up!

09 110 XS BAS remap
09 90 pick up BAS remap
08 D3 V8 G4 Spec
Bentley Speed GT 2009
G55 2003
Ford Raptor 2010 - new toy!

5th Feb 2011 5:52pm

Glynparry25

Member Since: 16 Feb 2009
Location: Miserable Midlands
Posts: 3015

jerseyman wrote:
In the last photo of the SD cage, the finish and welding doesn't look too great either?

Not quite like that PP one of course I can't fathom out how anyone would send it out like that.

I agree it isn't perfect,

But if you look at this tread..... The SD cage is over £300 cheaper than the PPC and after looking at the fitting, they are a higher quality with better fixing points and the way it passes through the bodywork it doesn't put any stress on it unlike the PPC.

Since whee did paying more result in poor quality?

Glyn

*EDIT* I also got huge discount on mine because of a contact and involvments in certain charities meaning I paid £550 less for my SD than I would have had to for the PPC.

5th Feb 2011 6:08pm

BigRuss

Member Since: 15 May 2010
Location: Norfolk
Posts: 2785

2010 Defender 110 Puma 2.4 USW Santorini Black

[quote="Steve B"][quote="fekete"]

Steve B wrote:

Click image to enlarge

Click image to enlarge

What part of the cage is that in the picture which doesn't fit? I can't quite place it. Russell
2011MY 110 XS USW Black

5th Feb 2011 8:10pm

T1G UP

Member Since: 08 Dec 2009
Location: Bath
Posts: 3101

2011 Defender 110 Puma 2.4 XS CSW Orkney Grey

are the genuine 50th anni cages made by SD?

5th Feb 2011 8:14pm

Glynparry25

Member Since: 16 Feb 2009
Location: Miserable Midlands
Posts: 3015

T1G UP wrote:
are the genuine 50th anni cages made by SD?

SD have done the following cages for LR:

Camel Trophy (all).
50th Anniversary.
Wolf Millitary Land Rovers.
NAS

Probably more that I can't think of at the moment.

Glyn

5th Feb 2011 8:28pm

nakatanenga

Member Since: 12 Nov 2010
Location: Neumarkt
Posts: 546

Had one ONCE a couple of years ago. Picked it up at Billing show. The before agreed "reasonable dealer disccount" appeared to be 5%

The finish was OK, BUT the B-pillar bow was too wide and we had to cut the rear door trim to fit it.

PP stated that it was a unusal narrow 110....what a laugh! We measured about 10 vehicles an all had the same width within 10mm

The following year i showed it on the Billing show to 2 guys of PP. Rolling eyes, sleepy faces and ....no refund.

No further buy & no recommendation from my side! WANTED:

SII or SIII in max 1.5k

5th Feb 2011 9:18pm

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