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Home > Puma (Tdci) > Clutch exchange
Had your clutch exchanged?
2007, None
10%
 10%  [25]
2007, 1x
11%
 11%  [28]
2007, 2x
4%
 4%  [12]
2007, 3x
0%
 0%  [1]
2007, 4x
0%
 0%  [0]
2007, 5x
0%
 0%  [1]
2008, None
10%
 10%  [26]
2008, 1x
5%
 5%  [13]
2008, 2x
0%
 0%  [2]
2008, 3x
0%
 0%  [1]
2008, 4x
0%
 0%  [1]
2008, 5x
0%
 0%  [0]
2009, None
6%
 6%  [16]
2009, 1x
4%
 4%  [12]
2009, 2x
0%
 0%  [2]
2009, 3x
0%
 0%  [1]
2009, 4x
0%
 0%  [0]
2009, 5x
0%
 0%  [0]
2010, None
9%
 9%  [23]
2010, 1x
6%
 6%  [17]
2010, 2x
0%
 0%  [2]
2010, 3x
0%
 0%  [1]
2010, 4x
0%
 0%  [0]
2010, 5x
0%
 0%  [0]
2011, None
9%
 9%  [23]
2011, 1x
5%
 5%  [14]
2011, 2x
0%
 0%  [0]
2011, 3x
0%
 0%  [1]
2011, 4x
0%
 0%  [0]
2011, 5x
0%
 0%  [0]
2012, None
4%
 4%  [10]
2012, 1x
3%
 3%  [8]
2012, 2x
0%
 0%  [2]
2012, 3x
0%
 0%  [1]
2012, 4x
0%
 0%  [0]
2012, 5x
0%
 0%  [2]
Total Votes: 245

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Regard



Member Since: 08 Dec 2011
Location: RSA
Posts: 251
South Africa 2011 Defender 110 Puma 2.4 X-Tech LE Orkney Grey
Marius wrote:
My Dealer is oooohing and aaaing about the clutch kit. Waiting for Land Rover SA to approve this to be done. Surely if in warranty this should not be a problem??
Anyone from South Africa got this done under Warranty? Elsewhere?



BvanDyk on 4x4community also had to pay but made a huge noise!

3 Months later they quietly refunded the whole amount into his bank account.

Do not take no for an answer!!!!


p.s. mine was done at 48k km at LR Centurion and was paid 100% by waranty.
Post #175075 12th Oct 2012 12:03pm
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Naks



Member Since: 27 Jan 2009
Location: Stellenbosch, ZA
Posts: 2663
South Africa 2010 Defender 90 Puma 2.4 SW Alpine White
Regard wrote:
BvanDyk on 4x4community also had to pay but made a huge noise! 3 Months later they quietly refunded the whole amount into his bank account. Do not take no for an answer!!!!

p.s. mine was done at 48k km at LR Centurion and was paid 100% by waranty.



Jah, sometimes it pays to play Princess Stampy Foot Rolling with laughter --
2010 Defender Puma 90 + BAS remap + Alive IC + Slickshift + Ashcroft ATB rear
2015 Range Rover Sport V8 Supercharged



Defender Puma Workshop Manual: https://bit.ly/2zZ1en9
Discovery 4 Workshop Manual: https://bit.ly/2zXrtKO
Range Rover/Sport L320/L322/L494 Workshop Manual: https://bit.ly/2zc58JQ
Post #175076 12th Oct 2012 12:05pm
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Marius



Member Since: 21 Dec 2010
Location: South Africa
Posts: 231
South Africa 2011 Defender 110 Puma 2.4 SW Keswick Green
MIO?
Post #175077 12th Oct 2012 12:06pm
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Naks



Member Since: 27 Jan 2009
Location: Stellenbosch, ZA
Posts: 2663
South Africa 2010 Defender 90 Puma 2.4 SW Alpine White
Marius wrote:
MIO?


Motor Industry Ombudsman - http://www.miosa.co.za/


I also find that posting something about your issues on LRSA's Facebook page (https://www.facebook.com/LandRoverSouthAfrica) tends to get their attention very quickly Thumbs Up --
2010 Defender Puma 90 + BAS remap + Alive IC + Slickshift + Ashcroft ATB rear
2015 Range Rover Sport V8 Supercharged



Defender Puma Workshop Manual: https://bit.ly/2zZ1en9
Discovery 4 Workshop Manual: https://bit.ly/2zXrtKO
Range Rover/Sport L320/L322/L494 Workshop Manual: https://bit.ly/2zc58JQ
Post #175078 12th Oct 2012 12:08pm
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bvandyk



Member Since: 03 Sep 2012
Location: South Africa
Posts: 49
Regard wrote:
Marius wrote:
My Dealer is oooohing and aaaing about the clutch kit. Waiting for Land Rover SA to approve this to be done. Surely if in warranty this should not be a problem??
Anyone from South Africa got this done under Warranty? Elsewhere?



BvanDyk on 4x4community also had to pay but made a huge noise!

3 Months later they quietly refunded the whole amount into his bank account.

Do not take no for an answer!!!!


p.s. mine was done at 48k km at LR Centurion and was paid 100% by waranty.

Hey watchit Twisted Evil

Land Rover Menlyn refused to do the clutch. Winston didnt want to do it and said I'll be wasting my time, and that Warranty won't pay.

Then I took it to Land Rover Centurion.
They did it without asking questions.
But 3 days after receiving my vehicle back, got a call that the warranty will only pay 25% of it.

It took me 3 months to convince them to pay 100%. Due to the recent recall, I was able to convince them to refund me.
Land Rover SA payed the money back.
This is after the 4th time I asked them to review their decision. Very Happy
Post #175081 12th Oct 2012 12:19pm
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Regard



Member Since: 08 Dec 2011
Location: RSA
Posts: 251
South Africa 2011 Defender 110 Puma 2.4 X-Tech LE Orkney Grey
bvandyk wrote:
Regard wrote:
Marius wrote:
My Dealer is oooohing and aaaing about the clutch kit. Waiting for Land Rover SA to approve this to be done. Surely if in warranty this should not be a problem??
Anyone from South Africa got this done under Warranty? Elsewhere?



BvanDyk on 4x4community also had to pay but made a huge noise!

3 Months later they quietly refunded the whole amount into his bank account.

Do not take no for an answer!!!!


p.s. mine was done at 48k km at LR Centurion and was paid 100% by waranty.

Hey watchit Twisted Evil

Land Rover Menlyn refused to do the clutch. Winston didnt want to do it and said I'll be wasting my time, and that Warranty won't pay.

Then I took it to Land Rover Centurion.
They did it without asking questions.
But 3 days after receiving my vehicle back, got a call that the warranty will only pay 25% of it.

It took me 3 months to convince them to pay 100%. Due to the recent recall, I was able to convince them to refund me.
Land Rover SA payed the money back.
This is after the 4th time I asked them to review their decision. Very Happy


Eish......maar jy lurk hier rond soos 'n dief in die nag nč....... Laughing
Kan ook nie waag skinner nie... Whistle
Post #175083 12th Oct 2012 12:24pm
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robharvey



Member Since: 14 Dec 2009
Location: Durban
Posts: 86
South Africa 2009 Defender 110 Puma 2.4 SW Alpine White
I've had 2 clutches done within 80k, both covered under warranty without a hassle. Third one is behaving the same as the other two after 3k, so I'll just live with it until I hear good reports about Ver3.0.
Post #175084 12th Oct 2012 12:26pm
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Marius



Member Since: 21 Dec 2010
Location: South Africa
Posts: 231
South Africa 2011 Defender 110 Puma 2.4 SW Keswick Green
Yes this is at Menlyn......

But if there has been a class act before and others got a full refund then I dont see why they shouldn't do it.
Post #175086 12th Oct 2012 12:26pm
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Naks



Member Since: 27 Jan 2009
Location: Stellenbosch, ZA
Posts: 2663
South Africa 2010 Defender 90 Puma 2.4 SW Alpine White
robharvey wrote:
I've had 2 clutches done within 80k, both covered under warranty without a hassle. Third one is behaving the same as the other two after 3k, so I'll just live with it until I hear good reports about Ver3.0.



Mine's been in since June, barely 2000km done and already it's starting to rattle the same way the original did.... --
2010 Defender Puma 90 + BAS remap + Alive IC + Slickshift + Ashcroft ATB rear
2015 Range Rover Sport V8 Supercharged



Defender Puma Workshop Manual: https://bit.ly/2zZ1en9
Discovery 4 Workshop Manual: https://bit.ly/2zXrtKO
Range Rover/Sport L320/L322/L494 Workshop Manual: https://bit.ly/2zc58JQ
Post #175088 12th Oct 2012 12:29pm
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Regard



Member Since: 08 Dec 2011
Location: RSA
Posts: 251
South Africa 2011 Defender 110 Puma 2.4 X-Tech LE Orkney Grey
Marius wrote:
Yes this is at Menlyn......

But if there has been a class act before and others got a full refund then I dont see why they shouldn't do it.


Stop struggling with those fools at Menlyn and go direct to Centurion. Speak to Wimpie Willers(head technical adviser/oke/dude/manager--whatever they call them Rolling Eyes ) He is very knowledgable and always help.
Post #175089 12th Oct 2012 12:29pm
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bvandyk



Member Since: 03 Sep 2012
Location: South Africa
Posts: 49
Marius wrote:
Yes this is at Menlyn......

But if there has been a class act before and others got a full refund then I dont see why they shouldn't do it.

I got the same run around at Menlyn about it. Show them the recall, and ask them to do the recall.
Post #175090 12th Oct 2012 12:29pm
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bvandyk



Member Since: 03 Sep 2012
Location: South Africa
Posts: 49
Naks wrote:
robharvey wrote:
I've had 2 clutches done within 80k, both covered under warranty without a hassle. Third one is behaving the same as the other two after 3k, so I'll just live with it until I hear good reports about Ver3.0.



Mine's been in since June, barely 2000km done and already it's starting to rattle the same way the original did....

Same here Sad
But gear changes are still smooth, and no other funny "clunks".
Post #175092 12th Oct 2012 12:30pm
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Regard



Member Since: 08 Dec 2011
Location: RSA
Posts: 251
South Africa 2011 Defender 110 Puma 2.4 X-Tech LE Orkney Grey
Naks wrote:
robharvey wrote:
I've had 2 clutches done within 80k, both covered under warranty without a hassle. Third one is behaving the same as the other two after 3k, so I'll just live with it until I hear good reports about Ver3.0.



Mine's been in since June, barely 2000km done and already it's starting to rattle the same way the original did....


Yip mine in for 10k km and also rattling again........ Big Cry
Post #175093 12th Oct 2012 12:32pm
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BigWheels



Member Since: 21 Mar 2010
Location: Somerset
Posts: 1405
United Kingdom 2008 Defender 90 Puma 2.4 XS CSW Tonga Green
2008 - no change needed (don't drive in low box much) Land Rover Defenders. 67 years heritage, minimal appearance changes, still going strong all over the world. Not a fashion vehicle, but fashionable to own. Made for the needy, not the greedy. Ta ta Defender
Post #175256 12th Oct 2012 9:46pm
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Marius



Member Since: 21 Dec 2010
Location: South Africa
Posts: 231
South Africa 2011 Defender 110 Puma 2.4 SW Keswick Green
They took a photo of the clutch to send to Land Rover SA so make a call if they are going to replace it or not. I uploaded it to my galary. Not sure what I should be looking for?
Post #175917 15th Oct 2012 11:25am
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