DEFENDER2.NET - View topic - Q421- Oil Pump Failure **JLR RECALL**

↓ Advertise on Defender2 ↓

Home · FAQ · New Posts · My Posts · PMs · Search · Members · Map · Calendar · Profile · Donate · Register · Log In

Home > Technical > Q421- Oil Pump Failure **JLR RECALL**

Page 3 of 9

Print this entire topic ·

GUM97

Member Since: 05 Feb 2012
Location: Cheshire
Posts: 3555

1997 Defender 90 300 Tdi HT Stornoway Grey

Barbara- They're making it up...they just forgot to reset it!

They're sort of right about the P vs Q item. They don't legally have to send letters because it's not a safety related item, which are 'P' Codes. 'Q' codes are Quarantines, which means that they have to undertake the service action when the vehicle is in the main dealer. An engine to TDi for!
"Land Rover- Proudly turning drivers into mechanics since 1948"

4th Apr 2015 11:20am

leeds

Member Since: 28 Dec 2009
Location: West Yorkshire
Posts: 8580

Supacat wrote:
Barbara - I think you been subject to a little bit of dealer there on both counts.

Where did you ring - my dealer in Wakefield has gone away to check and I'm still waiting for him to ring me back.

Copley at Halifax
They are usually pretty good
Regards
Barbara

4th Apr 2015 12:02pm

Supacat

Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 11018

2013 Defender 110 Puma 2.2 XS DCPU Keswick Green

Thanks.

Funny how different dealers deal with it.

Guy Salmon won't book me in until they are certain that they can get all the parts & told me some were on a restricted list or restricted supply.

My names on a list & they will let me know. Might be a long wait!

4th Apr 2015 4:33pm

GUM97

Member Since: 05 Feb 2012
Location: Cheshire
Posts: 3555

Sadly, (as with most things in LR!!) the recall now has a huge floor. As you mentioned Supacat, LR have issued this recall without having supply of parts enabling it to be carried out. The Oil Pumps are on restricted sale due to supply issues, so now every dealer is struggling to get parts for the recall to be carried out! Should be sorted by the end of the week though... An engine to TDi for!
"Land Rover- Proudly turning drivers into mechanics since 1948"

4th Apr 2015 6:18pm

TopQ1967

Member Since: 14 Feb 2012
Location: Veghel
Posts: 236

2012 Defender 130 Puma 2.2 HCPU Buckingham Blue

Mine is a 130 registerd in April 2012. (SALLDKVP8CA4150xx). Think this is within the range. TOPix say there are any fieldactions required however.

Do I have to take action myself?

7th Apr 2015 11:39am

walfy

Member Since: 29 Aug 2007
Location: Frome
Posts: 2658

Just registered with topix. Seems mine needs this done. It's in today with the dealer, so will ask later if I need to do anything 110 D250 SE HT
110 USW SOLD
RRE HSE Dynamic Gone, wife killed it
VOLVO XC60 R Dynamic with some toys

Polaris RZR 900XP SOLD

7th Apr 2015 1:23pm

louiskemp1

Member Since: 19 Mar 2013
Location: Norfolk
Posts: 55

Just called and i have 2 recall notices!!

Hunters Norwich havent informed me of either of them!!

Q421
Q360

Has anyone used Ridgeway Land Rover in Oxford, down this way for a little while and will probably get in done there.

Cheers

7th Apr 2015 2:43pm

sparkylee

Member Since: 06 Nov 2010
Location: surrey
Posts: 1455

2012 Defender 110 Puma 2.2 DCPU Santorini Black

Thanks chaps for heads up
Mines booked in a week Tuesday
Glad I didn't do the service over the Easter weekend now and just enjoyed driving it around the New Forest

It's good to be back from the dark side

DC110 -2012 Black with black hood and black x-tech
FFRR 4.2 vogue
Renault traffic auto
PT crusier convertible
Laika x700 Motorhome

7th Apr 2015 3:20pm

TopQ1967

Member Since: 14 Feb 2012
Location: Veghel
Posts: 236

Is the recall only within guaranty period?

Is TOPix country driven or direct from LR UK?

I presume the range given (LD405037 - LD443988) is for 90’s 110’s and 130’s..
Mine is a 130 within the range but not on TOPix.

I like to know, because my car will shortly go for it’s final guaranty checkup and I want to be prepared.

Regards

Q

7th Apr 2015 3:25pm

Macpaul

Member Since: 25 Mar 2013
Location: SW Surrey
Posts: 439

2013 Defender 110 Puma 2.2 USW Loire Blue

louiskemp1 wrote:
Just called and i have 2 recall notices!!
Hunters Norwich havent informed me of either of them!!

Q421
Q360

Has anyone used Ridgeway Land Rover in Oxford, down this way for a little while and will probably get in done there.

Cheers

Hunters in Guildford haven't heard of 421.

Mine's going in tomorrow for some other stuff else and I asked them to do it at the same time.

'Haven't heard of that one, sir'

'So you won't be able to do it, then?'

'Oh yes, sir, we'll do it.'

'So you've got the parts then?'

'Yes, sir, no problem.....'

Eh? 2003 Td5 110 Hardtop
Now a 2013 110 USW too.

7th Apr 2015 3:39pm

bob neville

Member Since: 30 Apr 2009
Location: Marbella
Posts: 3248

Mines in next week, dealer ordered all the bits today.

Bob 2015 Jaguar XE240 R Sport - goes like ....... !!
2013 Defender 90 CSW - sold
2009 Defender 110 Double Cab - sold
2001 TD5 90 CSW - offroad project - sold to a forum member
2011 Porsche Boxster - for the sunny days !

7th Apr 2015 4:32pm

louiskemp1

Member Since: 19 Mar 2013
Location: Norfolk
Posts: 55

Macpaul wrote:
louiskemp1 wrote:
Just called and i have 2 recall notices!!
Hunters Norwich havent informed me of either of them!!

Q421
Q360

Has anyone used Ridgeway Land Rover in Oxford, down this way for a little while and will probably get in done there.

Cheers

Hunters in Guildford haven't heard of 421.

Mine's going in tomorrow for some other stuff else and I asked them to do it at the same time.

'Haven't heard of that one, sir'

'So you won't be able to do it, then?'

'Oh yes, sir, we'll do it.'

'So you've got the parts then?'

'Yes, sir, no problem.....'

Eh?

Oh thats pretty much exactly what i got! The bad thing is my cars been in twice since the other part recall (1.5 years ago) and i was never informed about it! Will be complaining tomorrow, Hunters Norwich are probably the most useless sales/service team i've ever encountered for any company.

7th Apr 2015 4:57pm

Axel

Member Since: 22 Jun 2011
Location: Bochum
Posts: 107

2012 Defender 90 Puma 2.2 SW Keswick Green

The English version of Topix clearly shows Q421 as an outstanding campaign for my VIN ... However, on the German version it does not show any open issues ...

Called my dealer today ... they have not heard of any oil pump problems, yet ... Best Regards,

Axel

7th Apr 2015 5:41pm

canterkid

Member Since: 16 Mar 2013
Location: norfolk
Posts: 13

Louis,agree with your thoughts on Hunters, Norwich,very poor on sales,so I had a deal with Hunters Kings Lynn. Slightly better,but when it comes too service side once again very poor. Going too give it a few days and see if they contact me about oil pump recall. When I had last turbo pipe recall,letter was dated May 2014, but posted to me in October 2014, so I don't hold a lot of hope in them letting me know.

7th Apr 2015 6:33pm

steve E

Member Since: 06 Mar 2011
Location: Tenby
Posts: 2073

Supacat
Thanks for sorting me out with the vin numbers
Thought I got a fake for a mo.

7th Apr 2015 6:35pm

Page 3 of 9

All times are GMT

Jump to

< Previous Topic | Next Topic >

Posting Rules

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum