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Willie



Member Since: 08 Oct 2009
Location: Stockton
Posts: 48

United Kingdom 2007 Defender 90 Puma 2.4 CSW Rimini Red
Warranty Advice
The warranty on my 57 CSW (14k miles) is up at the beginning of September and I still have a number of issues to be resolved.

The dealer has fixed the front window passenger side water leak, gearbox oil leak, cylinder head gasket leak, replaced the rear heated window, front air vent, rusty headlight bezel, rusty rear step, brake vacuum pump.

Despite this there is still a clunk when changing gears, a loud clank when I switch off the engine with clutch up (much less noise if switched off with the clutch depressed) and a notchy gear change 1/2/3.

The dealer says they will take out the clutch, photograph it and ask LR to replace under warranty. If they do not agree I will have to pay approximately £400!!!! might be less if I beg LR Customer Service for help with the costs.

Thing is I don't know if the problem lies with the clutch?

Help, should I take the chance and have the clutch removed or wait until it all goes bang and sell the wife to have it repaired.

Your advice on what the problem is and what I should do would be much appreciated along with members expeience in dealings the LR Head Office.

Willie Defender Virgin
Post #35584 4th Jul 2010 5:41pm
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double cab happy



Member Since: 01 Jun 2009
Location: merseyside
Posts: 573

England 2007 Defender 110 Puma 2.4 DCPU Java Black
LR customer service do respond to polite constant preasure, to date i have had a full tank of diesal, a day with LR Experience Very Happy and 3 free services, and a little bird at the dealership (new guy so i believe him) tells me that i have had over £8000.00 of warrenty work done and i still have 6 months to go, the dealership tryed to offer me a fleece Mad
Post #35600 4th Jul 2010 9:41pm
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AndrewS



Member Since: 10 Apr 2007
Location: Hereford
Posts: 3708

United Kingdom 2013 Defender 130 Puma 2.2 SW Rimini Red
Tell them to do one. Your car has an issue it should be fixed free of charge. simples. The dealer should be able to diagnose a clutch issue. The problem will be with the coil springs in the clutch drive plate. 130's have feeling's as well you know Smile
Post #35602 4th Jul 2010 9:46pm
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fekete



Member Since: 24 Dec 2008
Location: Here on the other end of the computer
Posts: 3626

United Kingdom 2007 Defender 90 Puma 2.4 HT Bonatti Grey
As AndrewS Says.. tell them your issues and they have to warrant the work...Don't take their Censored  NEVER TAKE LIFE SERIOUSLY. NOBODY GETS OUT ALIVE ANYWAY
Post #35603 4th Jul 2010 10:00pm
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bob neville



Member Since: 30 Apr 2009
Location: Marbella
Posts: 3248

Spain 2001 Defender 90 Td5 SW Epsom Green
Willie

Have a look at the post 'Clutch death rattle again' - it is a known problem - I am going for clutch number three, probably four once they can find out why number three does not work.

Bob
Post #35611 5th Jul 2010 8:18am
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jav-uk



Member Since: 29 Mar 2010
Location: Shropshire
Posts: 112

England 2014 Defender 110 Puma 2.2 SW Alpine White
Willie, I ran a Sept 07 CSW and had similar transmission problems. I expect the clutch could be causing your woes. The leaf springs weaken and snap on the original clutch causing the jolt on the transmission you describe. My clutch was changed under warranty in Feb of this year to the new spec unit. The old one had done 26K. The Stealer should sort it for you as it is a known issue.
NB. Some clonking, especially in low gears is normal on a Defender as there is no viscous coupling to take up the slack in the transmission. Also, check the handbrake is correctly adjusted as this can cause transmission clunks on slow speed gear changes. Paul

Pondering a New 90 Commercial
2020 Evoque
* 2014 110 SW JE Stage 2.
*2010 110 Utility. JE Stage 2.
*2007 110 SW
*2003 90 JE Stage 2.
*2000 90 SW

If its not leaking it ain't full.
Post #35615 5th Jul 2010 9:24am
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BigRuss



Member Since: 15 May 2010
Location: Norfolk
Posts: 2785

United Kingdom 2010 Defender 110 Puma 2.4 USW Santorini Black
Just remember that if you report all the problems before the warranty is up they still have to fix it even if you tell them the day before.

It could be a good idea to have an end of warranty check/service to see tif there is anything else that might need fixing.
Post #35629 5th Jul 2010 11:31am
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MK



Member Since: 28 Aug 2008
Location: Santiago
Posts: 2425

Chile 2007 Defender 110 Puma 2.4 SW Chawton White
That`s right. I wrote an extense email to my stealer listing all my concerns, including previous non-fixed issues, and after a couple of days I had a new clutch, gearbox and transferB. After that I wrote another email regarding the quality of v2 clutch plate (there is a faulty batch of those delivered by LR all over) in order they are aware in case it snaps very soon. Emails have a legal value. Puma 110" SW

.............................................................
Earth first. Other planets later
Post #35630 5th Jul 2010 11:48am
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