 | Home > Maintenance & Modifications > Request for JW Speaker LED photos |
 
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| mobilecentre Member Since: 05 Mar 2012 Location: Evesham Posts: 645  
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Let's just say it is related to this forum and leave it there. |
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8th Oct 2012 7:08pm |
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| mobilecentre Member Since: 05 Mar 2012 Location: Evesham Posts: 645
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You have a PM |
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8th Oct 2012 7:13pm |
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| ZeDefender Member Since: 15 Sep 2011 Location: Munich Posts: 4731  
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Ordering... Tell someone you love them today because life is short.
But shout it at them in German because life is also terrifying and confusing... |
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8th Oct 2012 7:14pm |
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| mobilecentre Member Since: 05 Mar 2012 Location: Evesham Posts: 645
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Most appreciated - look forward to the pcitures when fitted. I will take some pictures of a PC lens headlight being abused for your piece of mind and post them up! |
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8th Oct 2012 7:17pm |
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| ZeDefender Member Since: 15 Sep 2011 Location: Munich Posts: 4731
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By the way - huge thanks to everyone for posting your photos and your PMs - as I am slightly isolated here and haven't seen these lights "in the flesh", I couldn't have made a decision without you
 Tell someone you love them today because life is short.
But shout it at them in German because life is also terrifying and confusing... |
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8th Oct 2012 7:17pm |
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| mobilecentre Member Since: 05 Mar 2012 Location: Evesham Posts: 645
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If you need any more pics let me know  |
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8th Oct 2012 7:18pm |
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| dgardel Member Since: 30 Nov 2008 Location: Veneto (Heart & Head) Posts: 3586 
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Same question.....  Discovery 5 td6 HSE Stornoway Gray Outback Engineering Limited Edition
IID Pro MV License |
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8th Oct 2012 8:00pm |
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| K9F Member Since: 12 Nov 2009 Location: Bournemouth Posts: 9610 
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I thought they were initially a legitimate part too! Apparently not!!!! Taken from March this year....
Daniele I'll answer shall I?..... Let's just scotch any rumours/bad feelings innuendoes here before they start. It is ALL my fault that replacement lenses are no longer available. My lights were purchased via the forum, (not from Tim) I had the misfortune of having a lens break on me and was flabbergasted to learn that lenses were NOT an item that can be bought separately and if you have a breakage you are expected to purchase a replacement lamp assembly complete at £450 (old price given) per unit. Tim bailed me out despite having no obligation to do so and promised me a replacement lens at a cost of £25. I ordered two just in case and two stainless steel surround retaining rings. Due to numerous circumstances over two months later I was still waiting and such was my impatience I then e-mailed J W Speaker in the United States direct, something in hindsight I should NOT have done. They in turn sent my query back to Tim as he is the UK distributor and they then knew that Tim was ordering/obtaining lenses. My actions caused the 'backdoor supply' of replacement lenses by Tim to be firmly shut for which I apologise. I am still very grateful to Tim for still supplying my replacement lenses of which I still have one spare. I have had the misfortune of having lost two windscreens and two (one normal and one J W Speaker) headlight lenses through stone damage. I have no regrets about buying the J W Speaker lights as they are great (and as mentioned I still have a spare lens which is I assure you, reassuring) but the risk of having to shell out for a whole lamp assembly if a lens breaks is cost prohibitive and ridiculous. How many individuals would purchase them knowing this?.... I have asked myself that question numerous times! The cost of the units alone should in my opinion be justification enough for the main company to legitimately supply the lenses as piece part spare replacements surely? Pressure should be 'brought to bear' upon J W Speaker to do just that. If the warranty is voided by replacing the lens, so be it! It's still a damn sight cheaper than a new unit and damn easy to replace with no further issues! Once again Tim, I accept total responsibility for the outcome and do not wish to rake over what is now 'cold ash' (not hot coals) and thank you for honouring your promise. My advice would be to protect your outlay as much as possible with a set of lightguards as a stone can cause you a great deal of expense and heartache potentially. If you go through life with your head in the sand....all people will see is an ar5e!! Treat every day as if it is your last....one day you will be right!! |
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8th Oct 2012 10:12pm |
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| mobilecentre Member Since: 05 Mar 2012 Location: Evesham Posts: 645
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@ K9F I appreciate you saying that it was all your fault however I took on a risk doing something I was told not to do by ordering the parts
 I have no bad feelings over this as you rightly say about raking over cold ash. As I said at the time and I am happy to say it again if you ever have a problem with a product we have supplied directly or indirectly then feel free to drop me a line.
What I wanted to do was head off at the pass various emails ending up in the USA asking about these parts and mentioning Mobile Centre etc. It also presents another problem where the headlamps are purchased from dealer Y and have various repairs and then are returned under warranty. We operate a policy of self certification here in the UK which means we make the warranty call on the product irrespective of if we get paid for it or not. Occasionally we do not as upon inspection it is customer abuse and that is exactly what breaking a lens on a headlamp and running around for two months with it filling up with water before replacing the lens would be! We want customers to be happy and offer the best level of service we can, the best bet IF you have a problem is contact me just as K9F did and we will do our best to resolve the situation via whatever means we have available. |
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9th Oct 2012 7:29am |
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| adafish Member Since: 30 Mar 2009 Location: atherstone Posts: 1384 
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my Speaker mug has a chip in it...........WHAT YA GONNA DO ABOUT IT !!!!!!!!!!!!!!!!!...( I did it dunking Hob-nobs )
 Putting Dreams on Drives at JLR Solihull.. |
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9th Oct 2012 7:55am |
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| SGH Member Since: 27 Sep 2010 Location: Hellingly-Sussex Posts: 1527
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 993 Varioram - Guards Red
Defender 2.5 300TDI 110 HCP - Keswick Green Defender 2.2 TDCI 130 HCP - Orkney Grey - GONE Discovery 4 SDV6 HSE LUX - Corris Grey/Black Pack - GONE Discovery 4 SDV6 HSE LUX - Montaciano Red/Black Pack - GONE |
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9th Oct 2012 8:09am |
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| ZeDefender Member Since: 15 Sep 2011 Location: Munich Posts: 4731
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I have to say it: why aren't they called "JW Headlamp"? It's just weird... Tell someone you love them today because life is short.
But shout it at them in German because life is also terrifying and confusing... |
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9th Oct 2012 8:11am |
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| adafish Member Since: 30 Mar 2009 Location: atherstone Posts: 1384
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my little lad Mason calls them LEDLIGHTS......and walks round the shows looking for Landy's with them fitted.. Putting Dreams on Drives at JLR Solihull..
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9th Oct 2012 8:28am |
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| ZeDefender Member Since: 15 Sep 2011 Location: Munich Posts: 4731
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As long as he doesn't nick them like some kids would
 Tell someone you love them today because life is short.
But shout it at them in German because life is also terrifying and confusing... |
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9th Oct 2012 8:33am |
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