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Laurie

Member Since: 22 Feb 2008
Location: Sussex, England
Posts: 2897

2005 Defender 90 Td5 XS CSW Bonatti Grey

Dialog so far.....

Dear trillicklandrovercentre,

Dear Sirs
The items I received were not as advertised, i.e. not in original manufacturers packaging.
They failed in less than 100 miles after being fitted by a reputable Land Rover service company. This company tells me that they were not original since original O rings are of a dark green colour.
I require you to submit absolute proof of originality or refund my payment to you plus the cost of replacement by my service engineers.
Yours, very sincerely…

Hi
If you are not happy i will offer a full refund for the money you already paid us.
Thank-you
Trillicklandrovercentre

Dear trillicklandrovercentre,

Dear sir
I have asked for proof of authenticity which you have failed to produce.
Not only did I have to replace the seals supplied by you but I have a large bill from my repairers for doing so.
I require compensation from you for the work brought about by your fraudulent parts.
An associate who also bought seals from you and also had them fail after two weeks will also be seeking compensation.
Yours, most sincerely

Hi
I am afraid the best i can offer you is a full refund for the money you already paid us.
Thank-you
- trillicklandrovercentre

They are still advertising them as genuine parts!!!

26th Jun 2012 11:41am

twopoint6khz

Member Since: 18 Aug 2011
Location: North Lakes
Posts: 654

Threaten them with trading standards and/or small claims court. Preferably in a letter sent by a solicitor. That ought to get them to cough up.

Had something similar with a shower valve.... it broke after a few months, they offered to refund the part, but not the £££ labour bill for removing/reinstalling/re-tiling etc. A few threats and they coughed up. Don't give up!

26th Jun 2012 12:05pm

Yorkshire90

Member Since: 22 Sep 2011
Location: West Yorkshire
Posts: 193

http://www.trillicklandrovercentre.com/

Their motto is " our prices wont drive you off the road!"

No, but they also wont get you on it!

Definitely trading standards job then solicitors.

Unlike you, I knowingly bought a non genuine pump before, fitted it, sender unit knackered from scratch. Right faff. Just replaced with genuine.

Lesson learnt. "Big green" 2000 Td5 90 IRB Developments modified (2004-2011)

Discovery 3 TDv6 GS Auto 2011-2012 *Missed the Defender too much*

IRB Developments rebuild: Project Ice cube 2012-......

http://www.defender2.net/forum/topic11056.html

3rd Jul 2012 8:17pm

Yorkshire90

Member Since: 22 Sep 2011
Location: West Yorkshire
Posts: 193

Also, a short, half hearted, unconcerned reply with no apology and an "i" for "I".

Doesn't look good... "Big green" 2000 Td5 90 IRB Developments modified (2004-2011)

Discovery 3 TDv6 GS Auto 2011-2012 *Missed the Defender too much*

IRB Developments rebuild: Project Ice cube 2012-......

http://www.defender2.net/forum/topic11056.html

3rd Jul 2012 8:20pm

Laurie

Member Since: 22 Feb 2008
Location: Sussex, England
Posts: 2897

While on holiday in North Wales my 4 month old Bearmach fuel pump was making such a racket (Could hear it over the engine from fifty yards) that I bit the bullet and got it changed for a new OEM pump.
£500 inc.

Many thanks to Power Range 4x4 of Denbigh, who lent us a pristine P38 to play with while they did the job.

http://www.powerrange4x4.co.uk/index.html

6th Aug 2012 11:01am

JWL

Member Since: 26 Oct 2011
Location: Hereford
Posts: 3443

I'm touching wood at the moment as all the sloshing about last week has quietened my pump! Either that, or the fact that since taking the middle box out and de-catting it I have drowned it out with the exhaust note

6th Aug 2012 11:25am

tolley

Member Since: 07 Nov 2011
Location: gloucester
Posts: 1115

defninety wrote:
Final thing that may be worth checking if not already done so....

Click image to enlarge

Click image to enlarge

anyone done this ,did it work?

7th Nov 2012 8:36am

Laurie

Member Since: 22 Feb 2008
Location: Sussex, England
Posts: 2897

Thanks for the info.
My TD5 frequently has no power for several seconds after start-up.
Maybe this will cure it.

7th Nov 2012 11:09am

excossack

Member Since: 22 Feb 2012
Location: North West
Posts: 5849

1999 Defender 110 Td5 SW Caledonian Blue

Laurie wrote:
Thanks for the info.
My TD5 frequently has no power for several seconds after start-up.
Maybe this will cure it.

So does mine. More so when its cold. 1999 Defender TD5 110

Regards
John M0VAZ
Econet Station 48 no clock

7th Nov 2012 12:03pm

tolley

Member Since: 07 Nov 2011
Location: gloucester
Posts: 1115

have you tried your Maf sensor

7th Nov 2012 12:41pm

excossack

Member Since: 22 Feb 2012
Location: North West
Posts: 5849

That was replaced a couple of years ago - so hope its still OK. 1999 Defender TD5 110

Regards
John M0VAZ
Econet Station 48 no clock

7th Nov 2012 1:02pm

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