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chay

Member Since: 09 Nov 2008
Location: Anglesey
Posts: 44

First Service at 12 months.

Although my Puma 2.4 90XS has only done 9.5k, it is 12 months old, so I have just had the first service. The dealer did have the rear cross member and tow assembly re-painted because it was heavily rusted like one pictured on this forum previously, and they waxoiled inside the crossmember as well. It seems to be a reasonable job. Also, they say they replaced the fuel pressure valve, (anyone know where that is?) after I complained about power loss/19 mpg problems. (The EGR was replaced after delivery.) This service has made quite a difference to the running and I wonder if they have also re-progammed the ECU with an update, any ideas?

Oh, and I also had the 3-line Puma rear window problem fixed.

Chay

19th Mar 2009 5:25pm

110SEB

Member Since: 29 Jan 2009
Location: Essex, England
Posts: 1444

2007 Defender 110 Puma 2.4 XS CSW Java Black

Re: First Service at 12 months.

chay wrote:

Oh, and I also had the 3-line Puma rear window problem fixed.

Chay

Which one is that, Chay?

19th Mar 2009 6:01pm

fekete

Member Since: 24 Dec 2008
Location: Here on the other end of the computer
Posts: 3626

2007 Defender 90 Puma 2.4 HT Bonatti Grey

Think its the heated rear screen top 3 lines

NEVER TAKE LIFE SERIOUSLY. NOBODY GETS OUT ALIVE ANYWAY

19th Mar 2009 6:22pm

chay

Member Since: 09 Nov 2008
Location: Anglesey
Posts: 44

Correct.

But it's the fuel pressure valve that intrigues me.

19th Mar 2009 7:47pm

fekete

Member Since: 24 Dec 2008
Location: Here on the other end of the computer
Posts: 3626

Had mine changed to not sure exactly where it is tho NEVER TAKE LIFE SERIOUSLY. NOBODY GETS OUT ALIVE ANYWAY

19th Mar 2009 8:33pm

chay

Member Since: 09 Nov 2008
Location: Anglesey
Posts: 44

I would like to hear from anyone that knows about the valve, including the location, just to satisfy myself that these are not fairy stories.

Also, is it possible to ask for/obtain a print out of the Land Rover's record for the vehicle that records all build details and warrenty work?

Any ideas?

Chay

19th Mar 2009 8:45pm

sasha2001

Member Since: 02 Jan 2009
Location: New Zealand+ russia
Posts: 206

2008 Defender 110 Puma 2.4 CSW Tonga Green

chay wrote:
I would like to hear from anyone that knows about the valve, including the location, just to satisfy myself that these are not fairy stories.

Also, is it possible to ask for/obtain a print out of the Land Rover's record for the vehicle that records all build details and warrenty work?

Any ideas?

Chay

I have access to microcat jan 2009 which gives build details but not warranty. need VIN/ chassis number

20th Mar 2009 8:29am

Trevor Wright

Member Since: 11 May 2008
Location: Essex
Posts: 87

2008 Defender 90 Puma 2.4 XS CSW Tonga Green

Re: First Service at 12 months.

My Puma 90 XS SW came up for its first 12-month service yesterday 1 May and in April I surveyed the local service options which I thought might be of interest:

Lookers Colchester (Sales Dealer/Authorised Repairer): £440
Stratstone Woodford (Sales Dealer/Authorised Repairer): £383 (dealer I purchased from originally)
Taylors Car Care Centre*, Dunmow (Authorised Repairer): £298

i.e. a difference of up to £142 for the same service.

I didn't realize to start with that there were Land Rover "Authorised Repairers" (i.e. workshops) distinct from dealerships. I checked out Taylors and they are shown on the LR website and although they service other makes including Renault, the LR workshop is a distinct building separate from the rest and covered in LR signage and referred to as Taylors Land Rover Service Centre.

The work seemed fine and I ended up with a proper Land Rover stamp in my service booklet and the invoice was on LR headed stationary. It seems I'll be receiving a Quality Assurance call from them and from Land Rover to check on my customer experience. The only comment I have is that I expected to receive together with the Invoice a copy of the Maintenance Check Sheet, i.e. the tick list showing what was appropriate for this service with a list of remedial work etc. I get such a thing when another make is serviced by a dealer.

Anyway - I saved some money and so far appear to have received good service, so I can recommend Taylors if they are reasonably close to you in Essex.

*www.taylorscarcarecentre.co.uk and www.taylors.landrover.co.uk
(both websites need improvement) Trevor Wright
'08 90 TDCi/TD4 XS SW

2nd May 2009 4:33pm

mse

Member Since: 06 Apr 2008
Location: UK
Posts: 5034

2016 Defender 110 Puma 2.2 XS CSW Scotia Grey

i think my 1st 12month service at 7 months and 2k miles was £325 from Guy Salmon Mike

2nd May 2009 9:42pm

Grockle

Member Since: 24 Nov 2008
Location: Peak District National Park
Posts: 2266

The rear window fault is caused by the high level brake light cover rubbing through the heating element wires,sorted by putting some insulation tape between the wires and the cover of the light ,check yours if it's ok or after you've had it replaced

2.4 90 XS
1968 1/32 scale Britains 109 Pick up.

3rd May 2009 10:30am

dave's 110

Member Since: 11 Jun 2008
Location: Norfolk
Posts: 45

2008 Defender 110 Puma 2.4 DCPU Stornoway Grey

Just had my 110 done at hunters in Norwich first 12000 mile service total cost £270.00 and it was pick up and dropped off to my door so by the sound of that i got a good price off them

11th May 2009 9:18pm

Sonic3d

Member Since: 28 Jan 2008
Location: Ross on Wye
Posts: 1505

2010 Defender 110 Puma 2.4 XS DCPU Stornoway Grey

£274 for the first service at Hereford Landrover

11th May 2009 9:36pm

philp

Member Since: 21 Oct 2008
Location: surrey
Posts: 22

2008 Defender 90 Puma 2.4 HT Tonga Green

I mistakenly chose Hunters in Guildford for £375! They only carried out some of the work (I know because I marked the various components)
I managed to get a partial refund; but appalling service really, if I had not been an enthusiast I would have been none the wiser

I would go for the independent LR specialist and make it clear you want the service done “to the book”

11th May 2009 11:48pm

MK

Member Since: 28 Aug 2008
Location: Santiago
Posts: 2395

2007 Defender 110 Puma 2.4 SW Chawton White

philp wrote:
I mistakenly chose Hunters in Guildford for £375! They only carried out some of the work (I know because I marked the various components)
I managed to get a partial refund; but appalling service really, if I had not been an enthusiast I would have been none the wiser
I would go for the independent LR specialist and make it clear you want the service done “to the book”

Christ on bike! So, you also have to do it on a civilized country? Puma 110" SW

.............................................................
Earth first. Other planets later

12th May 2009 1:35am

spudfan

Member Since: 10 Sep 2007
Location: Co Donegal
Posts: 4615

Just been quoted £220 for a first service on the Defender Tdci. She will be in for some warranty work so I asked for a quote for the service. Seems reasonable enough as it is a maindealer. Will probably go for it. 1982 88" 2.25 diesel
1992 110 200tdi csw -Zikali
2008 110 2.4 tdci csw-Zulu
2011 110 2.4 tdci csw-Masai

18th May 2009 4:44pm

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