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22900013A



Member Since: 23 Dec 2010
Location: Oxfordshire
Posts: 3144
United Kingdom 2011 Defender 110 Puma 2.4 USW Keswick Green
MuddyMarky wrote:
I know this isn't the correct part of the forum for this (not sure why I'm still carrying on typing here, but hey-ho).......is it worth my journey from south of Oxford to Lookers P/Royal for my service/warranty work etc? Just so 'flippin' frustrated with Hartwells up here its not funny (see my other postings if you're fussed). You seem to have a good reputation on here James.....

I really need to find somewhere reliable, reasonable (cost & attitude) to take my DC! Before everyone jumps in and says indy, I'd just rather stick with main for the warranty duration (if I can cope that long.....purely to just save any LR comebacks "this hasn't been done/correctly sir, sorry, here's your bill")

?


In a word, yes.

I have taken my 110 back to LPR for all the warranty work it has needed (not much, thankfully). 2011 110 USW
1973 Series III 1-Ton
1972 Series III 1-Ton Cherrypicker
1969 IIA 1-Ton
1966 IIA 88"
Post #100495 17th Nov 2011 10:32am
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MuddyMarky



Member Since: 01 Feb 2010
Location: Oxfordshire
Posts: 548
United Kingdom 2011 Defender 110 Puma 2.4 DCPU Stornoway Grey
Simple answer, thanks Thumbs Up That was the general feeling I've got from reading on here. Hartwells are collecting my DC tomorrow morning to look at the 'droopy' drivers side spring.

This is an example:

Me: "how long will you need my vehicle for?"

Hartwell "All day sir".

Me: "What time will you be coming to collect it?".

Hartwell "Between 9 and 12 Friday morning"

Me: "I need it back before the end of the day".

Hartwell: "Thats no problem, we'll return it by the end of the day".

So, they'll need it all day, yet may not collect it until lunchtime??? And the *insert polite name here* want to charge me £25 for a 'courtesy' vehicle to sort out a LR warranty issue!!

Breathe. (Can you tell I'm not confident?). Mark
2011 110 XS DC
Stornoway Grey
Post #100497 17th Nov 2011 10:36am
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22900013A



Member Since: 23 Dec 2010
Location: Oxfordshire
Posts: 3144
United Kingdom 2011 Defender 110 Puma 2.4 USW Keswick Green
MuddyMarky wrote:
Simple answer, thanks Thumbs Up That was the general feeling I've got from reading on here. Hartwells are collecting my DC tomorrow morning to look at the 'droopy' drivers side spring.

This is an example:

Me: "how long will you need my vehicle for?"

Hartwell "All day sir".

Me: "What time will you be coming to collect it?".

Hartwell "Between 9 and 12 Friday morning"

Me: "I need it back before the end of the day".

Hartwell: "Thats no problem, we'll return it by the end of the day".

So, they'll need it all day, yet may not collect it until lunchtime??? And the *insert polite name here* want to charge me £25 for a 'courtesy' vehicle to sort out a LR warranty issue!!

Breathe. (Can you tell I'm not confident?).


Why do you think I take mine to LPR rather then just nip down the read to Hartbreakers? 2011 110 USW
1973 Series III 1-Ton
1972 Series III 1-Ton Cherrypicker
1969 IIA 1-Ton
1966 IIA 88"
Post #100506 17th Nov 2011 11:42am
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LandRoverAnorak



Member Since: 17 Jul 2011
Location: Surrey
Posts: 11324
United Kingdom 
Without wishing to particularly take work away from James, I undertand that Lancasters in Reading are very good, too. Depending on where abouts in Oxfordshire you are, they may be a closer alternative. Darren

110 USW BUILD THREAD - EXPEDITION TRAILER - 200tdi 90 BUILD THREAD - SANKEY TRAILER - IG@landroveranorak

"You came in that thing? You're braver than I thought!" - Princess Leia
Post #100509 17th Nov 2011 12:34pm
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GREENI



Member Since: 22 Aug 2010
Location: staffs
Posts: 10376
United Kingdom 
I wish I could get in my 90 Crying or Very sad
Post #100510 17th Nov 2011 12:34pm
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Zagato
Site Supporter


Member Since: 08 Jan 2011
Location: Billingshurst West Sussex
Posts: 5006
United Kingdom 
Put on a bit of weight GREENI? Whistle
Post #100525 17th Nov 2011 2:15pm
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GREENI



Member Since: 22 Aug 2010
Location: staffs
Posts: 10376
United Kingdom 
Zagato wrote:
Put on a bit of weight GREENI? Whistle

Maybe Mr. Green

I was about start training for 24hr races next year, then the house move had an argument with my back Evil or Very Mad
Post #100527 17th Nov 2011 2:18pm
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göktu



Member Since: 27 Sep 2011
Location: Türkiye
Posts: 20
Turkey 1987 Defender 110 Other SW Bonatti Grey
Tdci gear leivers arrived. Now need the transmission-)
Post #100570 17th Nov 2011 7:16pm
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Buzz



Member Since: 11 Oct 2011
Location: Inverness
Posts: 235
2010 Defender 110 Puma 2.4 DCPU Tonga Green
Back from another 1200 mile Highlands trip for work. No problems to report. Best fuel economy 29 worst 25 with a head wind on the way home.


Click image to enlarge


Click image to enlarge

Admin note: this post has had its images recovered from a money grabbing photo hosting site and reinstated Mr. Green
Post #100572 17th Nov 2011 7:24pm
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22900013A



Member Since: 23 Dec 2010
Location: Oxfordshire
Posts: 3144
United Kingdom 2011 Defender 110 Puma 2.4 USW Keswick Green
Won't involve my Defender as such but next week I have to drive a Landrover towing some kind of special trailer, first to Dublin, then to Belfast. I just hope to god its a decent Tdci not some godawful old Tdi heap or something. 2011 110 USW
1973 Series III 1-Ton
1972 Series III 1-Ton Cherrypicker
1969 IIA 1-Ton
1966 IIA 88"
Post #100578 17th Nov 2011 7:56pm
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warren



Member Since: 14 Oct 2009
Location: East Lancs.
Posts: 903
England 2009 Defender 90 Puma 2.4 HT Santorini Black
MuddyMarky wrote:


So, they'll need it all day, yet may not collect it until lunchtime??? And the *insert polite name here* want to charge me £25 for a 'courtesy' vehicle to sort out a LR warranty issue!!


I thought a courtesy car was supplied free when yours is in for warranty work? The only time I've had to pay is when I was under 25, or when it's been in for just a service.
Post #100584 17th Nov 2011 8:09pm
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Glynparry25



Member Since: 16 Feb 2009
Location: Miserable Midlands
Posts: 3015
Wales 2009 Defender 110 Puma 2.4 XS DCPU Tonga Green
3 days Land Roverless...... After having a whale of a time off-road the diff decided to try and escape through the transfer box housing (about 400meters from home)- all covered by warranty though, and there is a new box on route already Smile

It is also getting the ABS/TC mod done at the same time Smile

Roll on her return Exclamation

Glyn Dog Sheep
Post #100592 17th Nov 2011 8:28pm
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DefenderOfTheEarth



Member Since: 09 Nov 2010
Location: Cornwall, UK
Posts: 1304
United Kingdom 2007 Defender 110 Puma 2.4 XS CSW Tonga Green
GREENI wrote:
Zagato wrote:
Put on a bit of weight GREENI? Whistle

Maybe Mr. Green

I was about start training for 24hr races next year, then the house move had an argument with my back Evil or Very Mad


Try getting a wife, two young kids (with baby seats) a dog AND a surfboard plus all the clobber in a 90 - it was hilarious!!

Once in, it was fine but getting there needed Houdini like skills. Laughing Defender 110XS SW gone... now VW California 180 4 Motion.
Post #100599 17th Nov 2011 8:57pm
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MuddyMarky



Member Since: 01 Feb 2010
Location: Oxfordshire
Posts: 548
United Kingdom 2011 Defender 110 Puma 2.4 DCPU Stornoway Grey
warren wrote:
MuddyMarky wrote:


So, they'll need it all day, yet may not collect it until lunchtime??? And the *insert polite name here* want to charge me £25 for a 'courtesy' vehicle to sort out a LR warranty issue!!


I thought a courtesy car was supplied free when yours is in for warranty work? The only time I've had to pay is when I was under 25, or when it's been in for just a service.



You'd think, wouldn't you? That's just one of the reasons I'm phoning to cancel them picking mine up in the morning and going to inform them exactly of the reasons why they won't be laying a spanner/hand on my truck ever again. Mark
2011 110 XS DC
Stornoway Grey
Post #100613 17th Nov 2011 9:28pm
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bob neville



Member Since: 30 Apr 2009
Location: Marbella
Posts: 3248
Spain 2001 Defender 90 Td5 SW Epsom Green
Mark

Know it is a bit of a trawl for you but Yeovil LR are well aware of incorrect springs fitted on 110's.

They always provide me with a courtesy car if I need one so I can't fault them on that score.

Worth a try, if you go this route ask for Douglas in service reception and tell him I told you to contact him.

Bob
Post #100621 17th Nov 2011 10:11pm
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