 | Home > Puma (Tdci) > poor cold starting |
 
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| The Boy Member Since: 28 Aug 2008 Location: East Northants Posts: 1459   
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Am talking to them at this time and like yours the numbers they start with 691 so probably the same office. Though to be honest not the first time I have spent hours on the phone to them wityh no outcome. |
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12th Jan 2009 3:15pm |
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| The Boy Member Since: 28 Aug 2008 Location: East Northants Posts: 1459
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Another update I phoned my dealer to see if LR customer service had phoned him as they said they would? They haven’t! (No change there then)Anyway had a chat with him about the situation and he told me (off the record) that Technical are very aware of the problem and educated guess he would say that 80% of “Engineering” are working on this problem and have been for quite some time! Now that is interesting and would explain quite a bit.
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12th Jan 2009 4:46pm |
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| mse Member Since: 06 Apr 2008 Location: UK Posts: 5069 
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Same with the Diffs Mike |
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12th Jan 2009 5:52pm |
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| The Boy Member Since: 28 Aug 2008 Location: East Northants Posts: 1459
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After 8 days of moaning I finally got a hire car (freelander) today so that is something. Dealers seam to be well on side now. LR technical are still saying to fit the new parts even though the dealers are telling them there is no point as it makes no difference. Anyway one of the new parts is not availible anyway and they don't know how long it will take to get them.
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13th Jan 2009 9:03pm |
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| mse Member Since: 06 Apr 2008 Location: UK Posts: 5069
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You've not had a hire car! shocking An option, why dont you try whatchdog? Mike |
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13th Jan 2009 10:09pm |
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| The Boy Member Since: 28 Aug 2008 Location: East Northants Posts: 1459
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Don't really want to do that (yet). Have been onto LR Customer Care but they are next to bloody useless. This problem has been going since October 2007 and they still can't fix it! Since April the 4th 2008 I have kept a diary of every phone call, breakdown and recovery so I thik I am in quite a stong position but they really don't givce a fig. I spoke to the dealers again this mornign and LR techinical are still telling them to fit these two parts (one of which is not availble) and will not listern to them. He has repeatedly told them these have been fitted 7 times before and made no difference, they jsut won't listern.
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14th Jan 2009 11:26am |
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| hadenough Member Since: 22 Nov 2008 Location: salisbury Posts: 11
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The Boy
Hi the LR enginer is comming to see ares again on Monday . This is the last time if they do not fix it, we are going to give it back to are lease company as they also do not want to help. I think my Husband will have a heart attack if he carrys on with this defender. |
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14th Jan 2009 2:39pm |
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| The Boy Member Since: 28 Aug 2008 Location: East Northants Posts: 1459
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Right everybody here we go......................................
Just got off the phone with Land Rover Customer Care. Yes they will be still fitting the new parts even though they don't fix the problem. "These will be fitted as a temporary fix until land rover engineering can find a solution to the problem", I have asked for this to be put into writing and they say they will (not sure they will) . They said the reason it has taken them 14 months to get to this is because I am the only one (how funny is that) that has this problem. |
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14th Jan 2009 3:12pm |
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| Grockle Member Since: 24 Nov 2008 Location: Peak District National Park Posts: 2266 
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Sounds more like war and piece, good luck mate. 2.4 90 XS
1968 1/32 scale Britains 109 Pick up. |
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15th Jan 2009 8:34am |
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| The Boy Member Since: 28 Aug 2008 Location: East Northants Posts: 1459
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No really this is good news, they have amitted there is a problem and they admitted they don't know how to fix it and they are going to put it in writting (I hope). They say that LR Engineering are working on a solution. This is great news when you consider that I have had this problem since October 2007 and up until now they just would not talk to me. They would jsut keep it for up to 3 weeks give it back and say it is fixed and then it would stop again. They are still saying mine is the only one which has the Death Rattle but we know that is not true don't we?  |
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15th Jan 2009 9:00am |
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| fekete Member Since: 24 Dec 2008 Location: Here on the other end of the computer Posts: 3626 
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Keep at them
 NEVER TAKE LIFE SERIOUSLY. NOBODY GETS OUT ALIVE ANYWAY |
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15th Jan 2009 9:44am |
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| The Boy Member Since: 28 Aug 2008 Location: East Northants Posts: 1459
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Evening guys
Had a phone call form the dealers this afternoon to say my 110 was ready. Drove over to Bedford and picked it up now fitted with another fuel rail and sensor (as a temp fix until LR engineering come up with a pernament fix). I drove neally 300 yrd before it brokedown LOL. Death Rattle and this time almost a total loss of power. I could not get it over 3k revs felt like the turbo had packed up! So back to square one again 
Boy |
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16th Jan 2009 7:57pm |
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| Verdone Member Since: 30 Apr 2008 Location: Gent Posts: 67  
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They should just give u a new one, they all have their little niggles and problems but what is happening with yours its rdy for the scrap, or they just put a new engine in because they r just beating around the bush
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16th Jan 2009 9:10pm |
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| Eduardo Member Since: 28 Aug 2008 Location: Región Metropolitana Posts: 2110  
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WHAT!!!
 Unvelievable
What can I said?. Unfortunately nothing, You have all resons to be very angry, really I dont know why LR is so reluctant to change the motor. Sursum Corda The Boy! Eduardo MY 2007 110 SW PUMA 2.4: Big Fog of 64' MY 1994 Jayco 1207 Folding camper: "El Tremendo"  Click image to enlarge |
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17th Jan 2009 12:53am |
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