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AndrewS



Member Since: 10 Apr 2007
Location: Hereford
Posts: 3707

United Kingdom 2013 Defender 130 Puma 2.2 SW Rimini Red
I removed all vehicles off my old app and closed my account. I then opened a new account and added the vehicles all works perfect. 130's have feeling's as well you know Smile
Post #878804 16th Jan 2021 12:24pm
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Tim in Scotland



Member Since: 23 May 2007
Location: The Land that time forgot
Posts: 3753

 
Tried re-installing the new app this morning, still doesn’t like me so I’m back to the old app. There are no other cars registered in the system in my InControl account as well so nothing to delete from there. Pangea Green D250 90 HSE with Air Suspension, Off-road Pack, Towing Pack, Black Contrast roof , rear recovery eyes, Front bash plate, Classic flaps all round, extended wheel arch kit and a few bits from PowerfulUK Expel Clear Gloss PPF to come
2020 D240 1st Edition in Pangea Green with Acorn interior. Now gone - old faithful, no mechanical issues whatsoever ever but the leaks and rattles all over the place won’t be missed!
Post #878813 16th Jan 2021 1:43pm
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AndrewS



Member Since: 10 Apr 2007
Location: Hereford
Posts: 3707

United Kingdom 2013 Defender 130 Puma 2.2 SW Rimini Red
Did you do this on a pc or your phone app? Its best to do everything on a pc then install the new app and add your account to the new app. 130's have feeling's as well you know Smile
Post #878938 16th Jan 2021 7:27pm
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Tim in Scotland



Member Since: 23 May 2007
Location: The Land that time forgot
Posts: 3753

 
I only have the app on my phone Pangea Green D250 90 HSE with Air Suspension, Off-road Pack, Towing Pack, Black Contrast roof , rear recovery eyes, Front bash plate, Classic flaps all round, extended wheel arch kit and a few bits from PowerfulUK Expel Clear Gloss PPF to come
2020 D240 1st Edition in Pangea Green with Acorn interior. Now gone - old faithful, no mechanical issues whatsoever ever but the leaks and rattles all over the place won’t be missed!
Post #878949 16th Jan 2021 7:49pm
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AndrewS



Member Since: 10 Apr 2007
Location: Hereford
Posts: 3707

United Kingdom 2013 Defender 130 Puma 2.2 SW Rimini Red
That's probably why you are having difficulty. Set yourself up on a pc first 👍 130's have feeling's as well you know Smile
Post #878957 16th Jan 2021 8:10pm
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Retroanaconda



Member Since: 04 Jan 2012
Location: Scotland
Posts: 2635

Scotland 
No need to do anything on a PC, I sat in the car at the dealer after collecting and set the account up on my phone. Installed the app, signed in and no bother.

Maybe a phone/device issue if some have problems and some don’t?
Post #878977 16th Jan 2021 9:07pm
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Tim in Scotland



Member Since: 23 May 2007
Location: The Land that time forgot
Posts: 3753

 
Sorry Andrew, my InControl account was opened on a PC in the dealership. When I sold my RRS in 2018 my previous account was deleted from the InControl system. There was no problem setting up the new account and I accessed it yesterday to check. Pangea Green D250 90 HSE with Air Suspension, Off-road Pack, Towing Pack, Black Contrast roof , rear recovery eyes, Front bash plate, Classic flaps all round, extended wheel arch kit and a few bits from PowerfulUK Expel Clear Gloss PPF to come
2020 D240 1st Edition in Pangea Green with Acorn interior. Now gone - old faithful, no mechanical issues whatsoever ever but the leaks and rattles all over the place won’t be missed!
Post #879014 17th Jan 2021 6:42am
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Philm



Member Since: 19 Jun 2020
Location: Manchester
Posts: 168

United Kingdom 
I reinstalled the old app, Tried the old and the new, they both work on the same account.
Now deleted the old one again.
Post #879032 17th Jan 2021 9:11am
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AndrewS



Member Since: 10 Apr 2007
Location: Hereford
Posts: 3707

United Kingdom 2013 Defender 130 Puma 2.2 SW Rimini Red
OK well basically I'm passing on advice from my dealer. If there are log on/account issues they are usually a result of accounts being set up on mobile devices. 130's have feeling's as well you know Smile
Post #879034 17th Jan 2021 9:15am
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mse



Member Since: 06 Apr 2008
Location: UK
Posts: 5034

United Kingdom 2016 Defender 110 Puma 2.2 XS CSW Scotia Grey
I’ve always set and deleted cars from the web not app Mike
Post #879060 17th Jan 2021 11:02am
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AndrewS



Member Since: 10 Apr 2007
Location: Hereford
Posts: 3707

United Kingdom 2013 Defender 130 Puma 2.2 SW Rimini Red
Advise is do everything on a PC web log in and use the app when its all up and running. 130's have feeling's as well you know Smile
Post #879062 17th Jan 2021 11:13am
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J77



Member Since: 04 Nov 2019
Location: Fife
Posts: 3383

Scotland 
I was told the same back in 2015 when I bought my DS, and everyone since has been set up on a PC with no issues. So we will see how the Defender goes. 24MY 90 D250 HSE, Tasman Blue
Post #879065 17th Jan 2021 11:37am
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