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chek



Member Since: 17 Sep 2015
Location: ZRH
Posts: 182

Switzerland 2016 Defender 90 Puma 2.2 SW Havana
ordered a 90 in havana
Hi, end of may I ordered a 90 in havana with delivery date around 9/30. Now I read havanas ain't available anymore. What does this mean for me? Will I receive a Defender in another color?

Thanks, Chris
Post #455736 17th Sep 2015 8:43am
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YOLO110



Member Since: 14 Feb 2015
Location: Perth Oz and Stansted UK
Posts: 1642

Australia 
I would sincerely believe and hope that you would get what you ordered...

Havana... great colour and rare to boot! Cool YOLO... You Only Live Once...
Post #455750 17th Sep 2015 9:45am
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CRC@LandRover
Verified Account
Verified Account

Member Since: 25 Mar 2013
Location: Coventry
Posts: 383

United Kingdom 
Hi chek

Thank you for your post.

I note your query and would be happy to request that you are contacted by the relevant Customer Relations Department for your vehicle market who will be able to look into your order and advise accordingly.

I would be grateful if you are able to provide the following information via PM;

Your full name
Telephone number
Email address
Vehicle registration
Last 6 of VIN
Relevant vending Land Rover retailer

I look forward to hearing from you.

Regards

Ryan
Post #456057 18th Sep 2015 11:44am
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ericvv



Member Since: 02 Jun 2011
Location: Near the Jet d'Eau
Posts: 5816

Switzerland 2009 Defender 110 Puma 2.4 SVX Station Wagon Santorini Black
Re: ordered a 90 in havana
chek wrote:
Hi, end of may I ordered a 90 in havana with delivery date around 9/30. Now I read havanas ain't available anymore. What does this mean for me? Will I receive a Defender in another color?

Thanks, Chris


Presume you asked your dealer. What did they say? Otherwise call Emil Frey direct. You never actually own a Defender. You merely look after it for the next generation.
http://youtu.be/yVRlSsJwD0o
https://youtu.be/vmPr3oTHndg
https://www.youtube.com/watch?v=_GtzTT9Pdl0
https://www.youtube.com/watch?v=ABqKPz28e6A
https://www.youtube.com/watch?v=rLZ49Jce_n0
https://www.youtube.com/watch?v=XvAsz_ilQYU
https://www.youtube.com/watch?v=K8tMHiX9lSw
https://m.youtube.com/watch?v=dxwjPuHIV7I
https://vimeo.com/201482507
https://www.youtube.com/watch?v=ZSixqL0iyHw
Post #456078 18th Sep 2015 1:12pm
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chek



Member Since: 17 Sep 2015
Location: ZRH
Posts: 182

Switzerland 2016 Defender 90 Puma 2.2 SW Havana
Thanks for replying. Wish I could afford Emil Frey. Asking the dealer sounds like a great suggestion. Will try.
Post #456238 18th Sep 2015 9:50pm
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ericvv



Member Since: 02 Jun 2011
Location: Near the Jet d'Eau
Posts: 5816

Switzerland 2009 Defender 110 Puma 2.4 SVX Station Wagon Santorini Black
Who is your dealer? An official JLR one I presume?
If worse comes to worst, (which hard to believe with a official JLR dealer here in Switzerland), there are dozens of brand new Defenders of all types offered on the Swiss autoscout website. Recently there still was a fully loaded Heritage 110 offered by a dealer at the original official price, but that one is gone now, today there is another loaded Heritage 110, as well as a Autobiography, but from a expensive trader. There is a selection of dozens of other new Defenders though, from official dealers and without a markup.
Hope you get your original deal resolved, but you have a back stop. Thumbs Up
Eric You never actually own a Defender. You merely look after it for the next generation.
http://youtu.be/yVRlSsJwD0o
https://youtu.be/vmPr3oTHndg
https://www.youtube.com/watch?v=_GtzTT9Pdl0
https://www.youtube.com/watch?v=ABqKPz28e6A
https://www.youtube.com/watch?v=rLZ49Jce_n0
https://www.youtube.com/watch?v=XvAsz_ilQYU
https://www.youtube.com/watch?v=K8tMHiX9lSw
https://m.youtube.com/watch?v=dxwjPuHIV7I
https://vimeo.com/201482507
https://www.youtube.com/watch?v=ZSixqL0iyHw
Post #456260 19th Sep 2015 4:22am
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chek



Member Since: 17 Sep 2015
Location: ZRH
Posts: 182

Switzerland 2016 Defender 90 Puma 2.2 SW Havana
Who is my dealer? Well, it's not the one who justified the price tags on his defenders with the comment: «Switzerland is a high-priced country, Land Rover is taking this into account. Defenders built for Swiss customers are different, way better, you know.» He was serious. I also did not order from the dealer who told me: «Well, of course you can get your Defender in Germany. It's just that they might sell you a used one and claim it's brand new.» These were both official JLR Dealers.

I eventually ended up ordering in Germany. Cheers, Chris
Post #458199 26th Sep 2015 3:33pm
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Mr Fox



Member Since: 10 Sep 2011
Location: green & pleasant land
Posts: 1037

United Kingdom 2015 Defender 90 Puma 2.2 HT Keswick Green
Chris, have you had confirmation that the Defender will arrive in the colour you originally ordered?
Post #458203 26th Sep 2015 3:40pm
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chek



Member Since: 17 Sep 2015
Location: ZRH
Posts: 182

Switzerland 2016 Defender 90 Puma 2.2 SW Havana
Will be delivered in October. JLR unable to confirm an exact delivery date. This is all I know. Acc dealer all's fine.
Post #458208 26th Sep 2015 3:54pm
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Walmsleys



Member Since: 19 Feb 2015
Location: Leyland
Posts: 110

United Kingdom 2015 Defender 90 Puma 2.2 XS CSW Havana
Mine's havana - it looks like a different colour every time the light changes.



Click image to enlarge



Click image to enlarge



Click image to enlarge
 2015 Urban Truck 90XS in Havana

(previously 2013 D4 XS in Fuji White)
(previously 2011 D4 XS in Stornaway Grey, auto, black leather, reversing camera and removable tow bar)
(previously 2011 Freelander 2, blue (Mrs B's)
(previously 2007 TDV6 D3 SE Zermatt Silver, auto, black leather, an Uncle Ray plate and AT2s)
(previously 2001 Freelander One, blue)
(previously 1967 Series 2, Green)
Post #458622 28th Sep 2015 9:34am
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NMBRPL8



Member Since: 07 Jul 2015
Location: Australia
Posts: 146

Australia 
I hope you get this colour: my favourite of the recent choices
Post #458630 28th Sep 2015 10:14am
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chek



Member Since: 17 Sep 2015
Location: ZRH
Posts: 182

Switzerland 2016 Defender 90 Puma 2.2 SW Havana
Walmsleys wrote:
Mine's havana - it looks like a different colour every time the light changes.

AWESOME! Thanks, great pictures!
Post #458790 28th Sep 2015 7:11pm
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chek



Member Since: 17 Sep 2015
Location: ZRH
Posts: 182

Switzerland 2016 Defender 90 Puma 2.2 SW Havana
NMBRPL8 wrote:
I hope you get this colour: my favourite of the recent choices

Well I'm pretty confident and looking forward to it very much.
Post #458791 28th Sep 2015 7:13pm
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chek



Member Since: 17 Sep 2015
Location: ZRH
Posts: 182

Switzerland 2016 Defender 90 Puma 2.2 SW Havana
It came to the dealer in santorini black. Apparently my order was placed 5 days after they stopped making it in havanna. They offered to repaint it in original JLR-havana and I agreed.
Post #491899 13th Jan 2016 6:33pm
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m33ufo



Member Since: 19 Jan 2008
Location: Cardiff
Posts: 1150

Wales 
JLR or the dealer agreed?

Sounds quite generous of them Smile
Post #491911 13th Jan 2016 6:52pm
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