 | Home > In Car Electronics (L663) > Land Rover Remote App & remote starting |
 
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| L90Andy Member Since: 29 May 2014 Location: Stratford-Upon-Avon Posts: 719   
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Have you tried deleting the app and reinstalling? I had to do that on my L462 to get it to work, been faultless ever since.
Jag have just released a new version of the app with more features, worth looking to see if Land Rover have done the same. Instagram: L90andy My 1984 Ninety: http://www.defender2.net/forum/topic56071.html - SOLD! My 2015 Defender: http://www.defender2.net/forum/topic39625.html - SOLD! |
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8th Dec 2021 9:05am |
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| Hairy Dan Member Since: 25 Apr 2013 Location: NW Durham Posts: 1418 
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Yes tried deleting the app and reinstalling it and the bcm reset involves re-synching the app to the car but still no luck
 Cheers Ian
-------------------- 22MY Defender 110 D200 SE, Fuji White. Kielder 4x4 Safari Instagram @defender_v8 |
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8th Dec 2021 6:30pm |
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| Blacksheep Member Since: 10 Dec 2017 Location: Highlands Posts: 190 |
[quote="Hairy Dan"]Yes tried deleting the app and reinstalling it and the bcm reset involves re-synching the app to the car but still no luck
[/quote
Did you manage to resolve your problem Ian? Asking as I’ve got the same starting issues now! Time is precious, waste it wisely... Defender 90 D200 |
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20th Dec 2021 4:36pm |
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| Huttopia Member Since: 23 Feb 2016 Location: West Midlands Posts: 1972
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I know this is counter intuitive but have you contacted LR cust support? I had app issues on my D5 and they were sorted v efficiently. Also watch out for the app telling you it has timed out / car not started only to walk outside and find the engine running….it is just poor software dev and test. Once you commit to an app the overhead of ensuring it continues to work properly with all the Android / iOS releases is significant, and many companies don’t give provide the funding required to set up labs with all the different devices and operating system versions to test fully.
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20th Dec 2021 6:59pm |
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| J77 Member Since: 04 Nov 2019 Location: Fife Posts: 3411 
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I’ve given up with the app, the rest of the car is running well. Other than the remote start, which I really don’t need, the app is of limited use. 24MY 90 D250 HSE, Tasman Blue
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20th Dec 2021 7:13pm |
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| Hairy Dan Member Since: 25 Apr 2013 Location: NW Durham Posts: 1418
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No not managed to get it to the dealership yet but may try the route Huttopia has mentioned and contact customer services  Cheers Ian
-------------------- 22MY Defender 110 D200 SE, Fuji White. Kielder 4x4 Safari Instagram @defender_v8 |
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20th Dec 2021 11:49pm |
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| TRGRichie Member Since: 03 Mar 2021 Location: Yorkshire Posts: 180
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So far all good here, updated to os3 and app still works a charm.
I do find it weird that a lot of the faults reported only affect a few people, I suppose that’s what makes them hard to fix L663 90ht |
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21st Dec 2021 8:28pm |
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| Kingfisher24 Member Since: 28 Jul 2021 Location: New Forest Posts: 48 
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My remote app will start the car but regardless of the temperature that I set on the app the car temperature does not change and it seems to only apply a low heat setting. First world problem! Should the settings in the car change when temperatures are selected on the app?
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15th Jan 2022 8:20am |
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| Hairy Dan Member Since: 25 Apr 2013 Location: NW Durham Posts: 1418
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Just a slight update on this, my car went into the dealers on Tuesday and... it's still there! They can't find out what's causing the problem and are working with Land Rover Technical services to try and trace the fault. I know the lads in the service department and they've said that it is taking so long as they can't ring tech services, everything has to be done via email. So tech services say "try this" and they then email back saying "that didn't work" and have to wait for a reply which is taking a long time. I'm confident they'll get to the bottom of it and I've got a courtesy car so it's no real hardship.
Cheers Ian
-------------------- 22MY Defender 110 D200 SE, Fuji White. Kielder 4x4 Safari Instagram @defender_v8 |
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27th Jan 2022 6:15pm |
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| Supacat Member Since: 16 Oct 2012 Location: West Yorkshire Posts: 11018 
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IIRC the fix was they disabled a signal input that made an antenna ground fault feed into the theft reporting routine. The logic being that if someone tried to rip the antenna off your vehicle then they were going to steal it. Software bods in a lab having a good idea but no practical knowledge of poor earths. Shouldn't surprise anyone that is successive iterations of the software that bit of code has been re-introduced, or a helpful person has re-ticked a box they thought should be. |
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28th Jan 2022 11:22am |
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| Hairy Dan Member Since: 25 Apr 2013 Location: NW Durham Posts: 1418
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Well just to update and close this thread, I've got my car back and remote start works now
 Apparently they have reflashed nearly every ECU on the car, at the instruction of Land Rover Technical Services, over the past couple of days, none of which worked. Eventually Land Rover sent up a new file to flash to the engine ECU and that seems to have fixed it Cheers Ian
-------------------- 22MY Defender 110 D200 SE, Fuji White. Kielder 4x4 Safari Instagram @defender_v8 |
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28th Jan 2022 6:08pm |
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