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pjm-84



Member Since: 12 Apr 2021
Location: Hampshire
Posts: 662

United Kingdom 
Just nipping into work in SWMBO's CHR small SUV Rolling with laughter

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Post #919929 4th Sep 2021 11:14am
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SN



Member Since: 29 Jun 2007
Location: SK6
Posts: 729

A week since mine went in. Part still on back order. Still stuck with the Velar (which probably won me an SP30 last night on the M6 too! A lane closure attracted an unnecessary 40mph speed limit which I missed after an initial drop to 50mph Big Cry ) Steve N | 21MY Defender | 08MY Discovery 3 (history) | 06MY Discovery 3 (ancient history)
Post #920363 7th Sep 2021 1:08pm
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SN



Member Since: 29 Jun 2007
Location: SK6
Posts: 729

Another week gone my - no action - LR Remote App has it in a 'deep sleep' in the compound at Guy Salmon Stockport since 31st August Rolling Eyes Steve N | 21MY Defender | 08MY Discovery 3 (history) | 06MY Discovery 3 (ancient history)
Post #921593 15th Sep 2021 12:34pm
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Gareth



Member Since: 12 Dec 2011
Location: Woodford
Posts: 1110

England 
Not good Steve. Is your car un drive-able ? I would be considering using it anyway if it was mobile. Shame they can’t rob a part off one of their demo cars. I mean, why try and sell them? They can’t get them anyway. 2021 Defender 110 X-Dynamic HSE D300 MHEV
1966 S2a 109 aka Betsy
Post #921595 15th Sep 2021 12:50pm
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SN



Member Since: 29 Jun 2007
Location: SK6
Posts: 729

Well I got a phone call yesterday lunchtime - the offending part is arriving at the dealership this morning and I was told to wait for the call this afternoon to go pick it up! Very Happy

I'll put money on them having not fitted the 110 decal on the bonnet I asked them to though! Rolling Eyes Steve N | 21MY Defender | 08MY Discovery 3 (history) | 06MY Discovery 3 (ancient history)
Post #921789 17th Sep 2021 8:31am
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SN



Member Since: 29 Jun 2007
Location: SK6
Posts: 729

F*ck it - with ultimate ironic timing, I just get another call - they've swapped the sensor in and the problem is STILL not fixed - they've now raised a Technical Case with Land Rover (which won't get resolved today) and so now i'm stuck with the bl**dy Velar over the weekend - not happy! Evil or Very Mad

But on the plus side they have put the bonnet decal on. Allegedly. Steve N | 21MY Defender | 08MY Discovery 3 (history) | 06MY Discovery 3 (ancient history)
Post #921791 17th Sep 2021 8:37am
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Philm



Member Since: 19 Jun 2020
Location: Manchester
Posts: 171

United Kingdom 
I had those faults on mine, it was the radar in the front grill that had failed.
Post #921793 17th Sep 2021 8:54am
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J77



Member Since: 04 Nov 2019
Location: Fife
Posts: 3411

Scotland 
So close yet so far.

Mines in the dealers on Monday for the 2WD warning, which I’m hoping is just software but it’s also had a recall for the front seats, hopefully they have the parts and it’s not multiple trips as it’s a pain trying to get a loan car. 24MY 90 D250 HSE, Tasman Blue
Post #921828 17th Sep 2021 3:19pm
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SN



Member Since: 29 Jun 2007
Location: SK6
Posts: 729

Still not got it back - tried and failed (in both directions) to get an update yesterday AND today - will have to call the dealership again tomorrow - we're fast running out of days in September before it becomes a blank month, The journeys section of the LR Remote App tells me it hasn't moved since 17th September so I'm guessing no news is actually bad news... Big Cry

Much that I hate the Velar, I'm now starting to get amused at having it out this many days is actually costing Guy Salmon / JLR . . . Confused Steve N | 21MY Defender | 08MY Discovery 3 (history) | 06MY Discovery 3 (ancient history)
Post #922422 22nd Sep 2021 9:58pm
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SN



Member Since: 29 Jun 2007
Location: SK6
Posts: 729

Tempting fate but I THINK I'm going to get it back tomorrow! (where's the fingers crossed emoticon?)



I waited 6 hours before posting this after a call from my rep at GS Steve N | 21MY Defender | 08MY Discovery 3 (history) | 06MY Discovery 3 (ancient history)
Post #922483 23rd Sep 2021 3:22pm
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J77



Member Since: 04 Nov 2019
Location: Fife
Posts: 3411

Scotland 
Hopefully 🤞

Mine was away 2 days but still has to go back in for the seat rail replacement as parts out of stock. 24MY 90 D250 HSE, Tasman Blue
Post #922484 23rd Sep 2021 3:44pm
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SN



Member Since: 29 Jun 2007
Location: SK6
Posts: 729

According to the REMOTE app mine has been about 5 miles from the dealership having the 110 Decal applied - its back at the dealership now so hopefully I'll be getting a call soon to go get it back!!! Steve N | 21MY Defender | 08MY Discovery 3 (history) | 06MY Discovery 3 (ancient history)
Post #922595 24th Sep 2021 10:54am
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SN



Member Since: 29 Jun 2007
Location: SK6
Posts: 729

25 days later and she's back complete with 110 bonnet decal! Cool


Click image to enlarge


Awaiting an email with the fix details

Bit naffed off that in 25 days they never got to wash it though Rolling Eyes Steve N | 21MY Defender | 08MY Discovery 3 (history) | 06MY Discovery 3 (ancient history)
Post #922616 24th Sep 2021 12:55pm
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Gareth



Member Since: 12 Dec 2011
Location: Woodford
Posts: 1110

England 
They must have a few spare Velar’s Steve, my mate over the road has a Jag I Pace that threw its toys out 6 weeks ago, he’s had a Velar ever since. Same excuse as yours, can’t get the parts.

His is a company car on a lease so he’s wondering what the tax man will say about him having a Velar replacement for his EV for so long, if he ever found out. 2021 Defender 110 X-Dynamic HSE D300 MHEV
1966 S2a 109 aka Betsy
Post #922622 24th Sep 2021 1:21pm
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SN



Member Since: 29 Jun 2007
Location: SK6
Posts: 729

Anyone care to decode what this gibberish means?



I asked for an explanation and got this back
Quote:
We have done various updates on the car and replaced the emergency braking module and

carried out a wiring repair.


And over 25 days they didn't actually do the complementary Wash & Vacuum... Steve N | 21MY Defender | 08MY Discovery 3 (history) | 06MY Discovery 3 (ancient history)
Post #923158 28th Sep 2021 8:33am
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