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Ryderoo

Member Since: 28 Aug 2015
Location: South Oxfordshire
Posts: 1666

2015 Defender 90 Puma 2.2 HT Santorini Black

Mine has been delivered to dealer today!!

Only 2 days after original delivery date! Cheers Simon

I can explain it to you, but I can't understand it for you

1990 110 TD5 county, my first Land Rover - gone
2012 Discovery 4 XS SDV6 - gone
2014 Discovery 4 XS SDV6 - gone
2015 Evoque SD4 dynamic - Wife’s - gone
2015 Urban Truck 90 XS Santorini Black Hard Top - Reluctantly gone
2020 Discovery 5 Eiger Grey 3.0 SE - gone March 24
2021 Defender S D250 Santorini Black 110 HT - gone March 24
2023 Evoque P300e SE wife’s current vehicle

1st Jul 2021 3:45pm

dshickle

Member Since: 09 Oct 2007
Location: Epsom
Posts: 36

2007 Defender 110 Puma 2.4 CSW Galway Green

Wow - Exciting times.

Super envious Disovery 3 TDV6 SE
Defender 90 XS 2.4
Defender 110 S D250 (MY22)

1st Jul 2021 4:26pm

Ajay(UK)

Member Since: 13 Feb 2021
Location: Arundel, W.Sussex
Posts: 77

Ours is at the Uk holding compound, I assume waiting for a transporter to the dealer, probably with Andy S new Defender as they’re heading to the same dealer😉

Andy 22MY Defender 110 X Dynamic HSE D250, Gondwana Stone with too many options!
2022 Range Rover Sport D300 Dynamic Autobiography, Firenze Red with Black Pack.
Gone: 2015 L405 SDV8 Autobiography, Indus Silver with Black Pack.
Gone: 2014 Discovery 4 HSE Luxury Firenze Red

1st Jul 2021 6:13pm

Ryderoo

Member Since: 28 Aug 2015
Location: South Oxfordshire
Posts: 1666

Got a couple of things to do before I get it, I will be away on my big summer holiday the week it will be ready so will have to wait for my return 😢 Cheers Simon

I can explain it to you, but I can't understand it for you

1990 110 TD5 county, my first Land Rover - gone
2012 Discovery 4 XS SDV6 - gone
2014 Discovery 4 XS SDV6 - gone
2015 Evoque SD4 dynamic - Wife’s - gone
2015 Urban Truck 90 XS Santorini Black Hard Top - Reluctantly gone
2020 Discovery 5 Eiger Grey 3.0 SE - gone March 24
2021 Defender S D250 Santorini Black 110 HT - gone March 24
2023 Evoque P300e SE wife’s current vehicle

1st Jul 2021 7:25pm

Al_Ra

Member Since: 03 Mar 2021
Location: Oxfordshire
Posts: 65

Ryderoo and Ajay, congrats.

I think mine is at dealer too. Sales manager away this week but has promised video walkaround on Saturday. Then another week for dealer-fit options (country pack bits and rear towing eyes).

1st Jul 2021 7:39pm

Ryderoo

Member Since: 28 Aug 2015
Location: South Oxfordshire
Posts: 1666

After a long wait chaps, things are starting to come together 👍🏻 Cheers Simon

I can explain it to you, but I can't understand it for you

1990 110 TD5 county, my first Land Rover - gone
2012 Discovery 4 XS SDV6 - gone
2014 Discovery 4 XS SDV6 - gone
2015 Evoque SD4 dynamic - Wife’s - gone
2015 Urban Truck 90 XS Santorini Black Hard Top - Reluctantly gone
2020 Discovery 5 Eiger Grey 3.0 SE - gone March 24
2021 Defender S D250 Santorini Black 110 HT - gone March 24
2023 Evoque P300e SE wife’s current vehicle

1st Jul 2021 8:00pm

4B4B

Member Since: 30 Apr 2021
Location: Midlands
Posts: 83

mf7480 wrote:
mf7480 wrote:
Ordered and deposit paid on 25th May but haven’t heard a dicky bird since. Any other orders made around that time with a build date yet?

I've still heard nothing. Any other May orders out there with updates?

Early May order. No updates so far. When I’ve asked the dealer just get told they are hopeful of hearing something soon, and that orders are still trickling through, so delivery could still be September. Defender 90 HSE 250D 2022MY - Gave up after two failed orders

1st Jul 2021 8:46pm

BlueSmoke

Member Since: 27 Apr 2021
Location: Kent
Posts: 12

I'm the same, still on track for september since about 4 weeks ago. Having said that, ive emailed my dealer three times since and had no response. I ordered on 29th April

1st Jul 2021 9:44pm

BlueSmoke

Member Since: 27 Apr 2021
Location: Kent
Posts: 12

This is my first land rover. I really have never experienced anything like it. This will be my second largest purchase next to my house and the customer service is so embarrasing. I feel im chasing the dealer and have to sent three or four emails to get a response. I've only been asking for an update once a month! I've just ordered some skirting boards for about £200 and they have kept me updated every step of the way, even if it was to apologise for delays or to give me progress of when they were being cut, primed or ready to go.

I understand things may be difficult with the chip situation, i can accept delays, but just keep me updated ffs. Obviously before I placed an order the rep was calling me 4-5 times a day explaining how important it was to get my order in quick. Havent heard from him since giving him £1000!

I've resigned to forgetting about it and maybe getting a call one day to say I can pick it up. But, to be honest I'm looking at other cars thinking this isn't going to happen. All the excitement of buying a new car has gone.

1st Jul 2021 9:59pm

mf7480

Member Since: 14 Jun 2021
Location: Gloucestershire
Posts: 86

4B4B wrote:
mf7480 wrote:
mf7480 wrote:
Ordered and deposit paid on 25th May but haven’t heard a dicky bird since. Any other orders made around that time with a build date yet?

I've still heard nothing. Any other May orders out there with updates?

Early May order. No updates so far. When I’ve asked the dealer just get told they are hopeful of hearing something soon, and that orders are still trickling through, so delivery could still be September.

Thanks. Have you been given a build date or still in the holding pool?

1st Jul 2021 10:30pm

TRGRichie

Member Since: 03 Mar 2021
Location: Yorkshire
Posts: 180

4B4B wrote:
mf7480 wrote:
mf7480 wrote:
Ordered and deposit paid on 25th May but haven’t heard a dicky bird since. Any other orders made around that time with a build date yet?

I've still heard nothing. Any other May orders out there with updates?

Early May order. No updates so far. When I’ve asked the dealer just get told they are hopeful of hearing something soon, and that orders are still trickling through, so delivery could still be September.

I doubt it, I ordered 1st April was given a date of second week in November ( after being told September) I now expect this to be utter

too.

1st Jul 2021 10:35pm

tooth_dr

Member Since: 26 May 2021
Location: Northern Ireland
Posts: 236

mf7480 wrote:
mf7480 wrote:
Ordered and deposit paid on 25th May but haven’t heard a dicky bird since. Any other orders made around that time with a build date yet?

I've still heard nothing. Any other May orders out there with updates?

4B4B wrote:
mf7480 wrote:
mf7480 wrote:
Ordered and deposit paid on 25th May but haven’t heard a dicky bird since. Any other orders made around that time with a build date yet?

I've still heard nothing. Any other May orders out there with updates?

Early May order. No updates so far. When I’ve asked the dealer just get told they are hopeful of hearing something soon, and that orders are still trickling through, so delivery could still be September.

June order here and given a build date 23rd July

2nd Jul 2021 7:12am

pjm-84

Member Since: 12 Apr 2021
Location: Hampshire
Posts: 661

April and still no confirmation. Probably something to do with the XS Edition. We were pre-warned that it would be 4 to 5 months so not unexpected.

2nd Jul 2021 8:18am

Hissinsid

Member Since: 10 May 2021
Location: Yorkshire
Posts: 30

Hissinsid wrote:
Ordered end of May, due delivered to me mid August now. It was to be built end of September but its now in for build early August.

S

Now back to an October delivery as of yesterday.

2nd Jul 2021 9:01am

4B4B

Member Since: 30 Apr 2021
Location: Midlands
Posts: 83

[quote="mf7480"]

Quote:

Thanks. Have you been given a build date or still in the holding pool?

I’m still in the holding pool.

I agree that the lack of dealer updates on the situation are the thing that pees me off. Especially when at the start of it, they say, ‘we’ll give you an update every two weeks’’, where on each occasion, I’ve waited longer, and then had to contact them myself. It does seem rude.

I accept, and don’t mind that it’s going to take 4-5 months at least to get the vehicle, but the occasional update to give some reassurance something is happening would be much better for customer relations.

Just think though, all this practice with JLR customer relations helps prepare us for the fun and games we’ll have with dealing with the service department to sort the gremlins that come with a new LR…

Be patient I guess. It’s irritating, but ultimately, a first world problem. It’s ready when it’s ready. (But the occasional unprompted update would be nice!) Defender 90 HSE 250D 2022MY - Gave up after two failed orders

2nd Jul 2021 9:17am

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