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Fmbruce
Member Since: 16 Jun 2020
Location: Sussex
Posts: 4
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Harry dog wrote:So sorry to hear about your situation.
Most of the advice I can give is already on the site for you to read back through. For what it's worth I don't think legally you could now go down the sale of goods act as it's been over 6 years since you bought the vehicle, but I might be worth raising the issue with JLR customer services..... why wasn't the Q recall carried out when your vehicle went into the main dealer for other warranty repairs?! My understanding of the Q recalls were that they were only service instructions for the main dealer to carry out when you presented your vehicle for service and were never intended (nor indeed did JLR have a legal requirement) to be sent out to customers as a full recall. But all that said you'd think they would have flagged that one up when your vehicle was at the main dealer in 2015.
Such a shame JLR did't fund the original Q recall properly and just change all the oil pumps from that batch of Defenders. I love the car but not a huge fan of JLR!!!
Harry
Thank you very much Harry. I have read back through many of the previous quotes. I have now been contacted by a chap from JLR who has offered to investigate, which is gratifying.
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17th Jun 2020 6:32pm |
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