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sgreenham



Member Since: 27 Apr 2019
Location: Southampton
Posts: 145

United Kingdom 2010 Defender 90 Puma 2.4 HT Galway Green
I went for the winch last night so we will see what, if anything, turns up. I wonder if, now that the website is down, whether it was a mistake and they'll refund me instead
Post #825731 16th Apr 2020 7:53am
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discomog



Member Since: 09 May 2015
Location: Notts/Lincs Border
Posts: 2527

United Kingdom 2015 Defender 90 Puma 2.2 XS CSW Santorini Black
Don't believe it. Cannot get onto Tesco's website, I'm in a queue for Morrisons and now cannot get on to JLR's Classic site.

I've also got two Open Reach vans parked outside my house so looks like I might lose my internet connection any time soon.

Big Cry Big Cry Big Cry Defender 90XS SW
Mini Countryman Cooper S
Morgan Plus 8
Post #825733 16th Apr 2020 7:56am
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CarMan



Member Since: 29 Nov 2010
Location: Cotswolds
Posts: 1862

United Kingdom 
Just got this Sad

Unfortunately due to parts availability, we are unable to confirm and fulfil your recent order placed on Jaguar Land Rover Classic Parts.

As per our terms and conditions we have processed a full refund to the card that you placed the order from. You should see the refund in your account within 4 working days.

We apologise for any inconvenience caused and hope to see you again soon. Rob

1993 200tdi 90 hard-top
1998 300tdi 90 soft-top
2016 2.2 XS 90 hard-top (sold)
Post #825819 16th Apr 2020 3:29pm
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LandRoverAnorak



Member Since: 17 Jul 2011
Location: Surrey
Posts: 11324

United Kingdom 
I've just got the same. Very disappointing Sad Darren

110 USW BUILD THREAD - EXPEDITION TRAILER - 200tdi 90 BUILD THREAD - SANKEY TRAILER - IG@landroveranorak

"You came in that thing? You're braver than I thought!" - Princess Leia
Post #825820 16th Apr 2020 3:47pm
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sgreenham



Member Since: 27 Apr 2019
Location: Southampton
Posts: 145

United Kingdom 2010 Defender 90 Puma 2.4 HT Galway Green
Yeah same here
Post #825822 16th Apr 2020 3:58pm
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UtilityTruck



Member Since: 09 Jan 2014
Location: Oxford
Posts: 463

United Kingdom 
Disappointing but not that surprising perhaps. A bit lame of them to not honour orders placed however, it seems unlikely to be related to actual stock levels. 2014 Keswick Utility 2.2
Post #825824 16th Apr 2020 4:06pm
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llessur



Member Since: 15 Nov 2011
Location: Hereford
Posts: 151

United Kingdom 
Same message here.
I suggest we all save the emails until we are sure we have been refunded !

What were they playing at ?
Post #825825 16th Apr 2020 4:06pm
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Joe the Plumber



Member Since: 18 Dec 2013
Location: Midlands
Posts: 907

2014 Defender 110 Puma 2.2 HT Fuji White
Me too. Oh well, Aldi's seat covers have been fine, albeit not exactly a precision fit.
Post #825826 16th Apr 2020 4:25pm
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seriesonenut



Member Since: 19 Nov 2014
Location: Essex
Posts: 1211

United Kingdom 
Me too. Disappointing given the statement was really clear about still trading during Covid-19. However need to keep a sense of proportion in all this, people are dying, lost jobs and facing real hardship. 2010 XS USW
1957 Series One 88 diesel
1958 Series One 88 4x2
Post #825827 16th Apr 2020 4:29pm
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CarMan



Member Since: 29 Nov 2010
Location: Cotswolds
Posts: 1862

United Kingdom 
Completely agree, but hard to understand why they don't know how many Wolf wheels (etc.) they have in stock, or how much to charge for them Rolling Eyes

System, or human error I guess Wink
Post #825830 16th Apr 2020 4:39pm
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Marks Landy



Member Since: 09 Feb 2015
Location: Cheshire
Posts: 299

United Kingdom 1985 Defender 90 200 Tdi SW Java Black
Had the same e mail-

Unfortunately due to parts availability, we are unable to confirm and fulfil your recent order placed on Jaguar Land Rover Classic Parts.

It doesn’t say what parts are missing from my order. All did show in stock.
Post #825832 16th Apr 2020 4:41pm
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cradgebank



Member Since: 30 Dec 2008
Location: Nottingham
Posts: 308

England 2008 Defender 110 Puma 2.4 XS CSW Stornoway Grey
You know when something is to good to be true......it always is.

The stock levels where live on the web site because I ordered the entire stock of one item and after loading my basket it shown zero stock on the web page, so I don't think it is anything down to Physical stock.

I think it is more likely someone got the decimal point in the wrong place with the pricing !!!!! Richard

Either a 90, 110 or 130.
Discovery 5
Post #825834 16th Apr 2020 4:46pm
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seriesonenut



Member Since: 19 Nov 2014
Location: Essex
Posts: 1211

United Kingdom 
Called invitation to treat I think. If a seller makes a mistake he can refuse to sell at the price. The fact they took my money seems to conflict with that! Poor customer service whatever. 2010 XS USW
1957 Series One 88 diesel
1958 Series One 88 4x2
Post #825838 16th Apr 2020 5:03pm
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Martin
Site Admin


Member Since: 02 Apr 2007
Location: Hook Norton
Posts: 6608

United Kingdom 2015 Defender 90 Puma 2.2 XS CSW Montalcino Red
Booo!! Hiss!!  1988 90 Td5 NAS soft top
2015 D90 XS SW
Post #825840 16th Apr 2020 5:11pm
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LandRoverAnorak



Member Since: 17 Jul 2011
Location: Surrey
Posts: 11324

United Kingdom 
The website has been down all day and still is, so we've obviously broken something Laughing Darren

110 USW BUILD THREAD - EXPEDITION TRAILER - 200tdi 90 BUILD THREAD - SANKEY TRAILER - IG@landroveranorak

"You came in that thing? You're braver than I thought!" - Princess Leia
Post #825870 16th Apr 2020 7:32pm
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