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UtilityTruck



Member Since: 09 Jan 2014
Location: Oxford
Posts: 463

United Kingdom 
Joe the Plumber wrote:
So did I, but then they went up to over £120 each. I hadn't checked how much they were recently, but the JLR site said yesterday they were reduced from £140.


Oh, I see! That’s a bit mad then Shocked 2014 Keswick Utility 2.2
Post #826088 17th Apr 2020 8:27pm
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blackwolf



Member Since: 03 Nov 2009
Location: South West England
Posts: 17414

United Kingdom 2007 Defender 110 Puma 2.4 DCPU Stornoway Grey
VVS210 wrote:
I've just bought a Japanese spec D2 V8 which only has the one key so was looking to see how much a spare key would be (they are 315mhz compared to UK spec 433mhz).

Glad I was sitting down when I found what I was looking for... £257!!! How the (difflock) can they justify that??? It's daylight robbery pure & simple!!

Unless I can find someone who's converted their Japanese spec car to use 433mhz who wants to offload a key so I have a spare one then I will be looking to do the conversion myself too!


You may find that the only things you need to change are the receiver in the roof (cheap enough second hand, extortionate new) and the electronics in the fobs. I can't see that anything else would be affected.
Post #826091 17th Apr 2020 9:05pm
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VVS210



Member Since: 12 Nov 2016
Location: Hampshire
Posts: 953

United Kingdom 
Robbers!
Now the website is back up I went looking for a few bits, already mentioned the cost of 315mhz keys so didn't bother with them.

I found some small parts including some not so easy to locate bits so put a small order together that came to £44 ex VAT before delivery.

Along the way I got a message saying if I registered for their newsletter I could get 15% discount on my first order so did & subsequently got sent the code to use at checkout.

Now when I was at school 15% of £44 was £6.60, however the discount that was applied at the checkout was £0.22... how the hell did they calculate that, that's 0.5%...

Needless to say I'm not impressed by the robbing Censored & have scrapped the order! Censored to them!
Post #826094 17th Apr 2020 9:40pm
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VVS210



Member Since: 12 Nov 2016
Location: Hampshire
Posts: 953

United Kingdom 
blackwolf wrote:
You may find that the only things you need to change are the receiver in the roof (cheap enough second hand, extortionate new) and the electronics in the fobs. I can't see that anything else would be affected.


Yep, those are the bits that need changing & then the keys need coding to the car. Was just looking to avoid the need to buy a receiver & the transmitters by getting hold of a 315mhz key complete & getting a blank blade to have cut to match the key itself.
Post #826098 17th Apr 2020 9:47pm
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LandRoverAnorak



Member Since: 17 Jul 2011
Location: Surrey
Posts: 11324

United Kingdom 
seriesonenut wrote:
(and they have still not returned my money even though they were happy to take it in an instant) Evil or Very Mad

My money was back in my account this afternoon. Darren

110 USW BUILD THREAD - EXPEDITION TRAILER - 200tdi 90 BUILD THREAD - SANKEY TRAILER - IG@landroveranorak

"You came in that thing? You're braver than I thought!" - Princess Leia
Post #826102 17th Apr 2020 10:36pm
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Joe the Plumber



Member Since: 18 Dec 2013
Location: Midlands
Posts: 907

2014 Defender 110 Puma 2.2 HT Fuji White
Same here (the refund).
Post #826111 18th Apr 2020 4:53am
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nosnibod



Member Since: 15 Aug 2007
Location: West Midlands
Posts: 370

United Kingdom 1998 Defender 110 300 Tdi SW Bronze Green
Checked checked and mine has come through as well. Dave
Green Goddess - 1998 Defender 110 300tdi
Post #826117 18th Apr 2020 5:44am
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CarMan



Member Since: 29 Nov 2010
Location: Cotswolds
Posts: 1862

United Kingdom 
Not got my refund yet! I see Wolf's are discounted so thought I'd get a set anyway and what do I find - they want £53 for delivery (was free last week on orders over £100 iirc) and the 15% discount code on new Newsletter subscribers doesn't work Banging Head
Post #826253 18th Apr 2020 4:57pm
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rallysteve



Member Since: 10 Feb 2014
Location: Cumbria
Posts: 2229

United Kingdom 2002 Defender 110 Td5 DCPU Keswick Green
I ordered a pair of mudflaps and 4xwheels after the webshop came back online.

I have just received the same email saying that stock issues means my order cannot be fulfilled. Rolling Eyes

Steve 02' 110 TD5 Double Cab Rebuild Thread
Post #826747 21st Apr 2020 7:50am
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Joe the Plumber



Member Since: 18 Dec 2013
Location: Midlands
Posts: 907

2014 Defender 110 Puma 2.2 HT Fuji White
They really know how to p' off customers.
Post #826749 21st Apr 2020 7:56am
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blackwolf



Member Since: 03 Nov 2009
Location: South West England
Posts: 17414

United Kingdom 2007 Defender 110 Puma 2.4 DCPU Stornoway Grey
They seem to treat customers in very much the same way as the rest of JLR! With contempt and disdain!

Shockingly incompetent, and I hope someone's head rolls for this (bet it doesn't, through).
Post #826751 21st Apr 2020 8:10am
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nosnibod



Member Since: 15 Aug 2007
Location: West Midlands
Posts: 370

United Kingdom 1998 Defender 110 300 Tdi SW Bronze Green
It’s bonkers. You would think at a time like this retailers would want and need to be able to sell their products and make money. Quite literally JLR seem incapable of selling anything to a customer. Dave
Green Goddess - 1998 Defender 110 300tdi
Post #826753 21st Apr 2020 8:39am
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Huttopia



Member Since: 23 Feb 2016
Location: West Midlands
Posts: 1972

United Kingdom 
I can't help thinking they are staring down the barrel. They can't export product - the pictures of RRs and similar stacked up at the docks were in the press yesterday. They aren't selling product obviously because no one is going into the showrooms. The existing product range has too many reliability issues for comfort, and there is every chance as soon as lockdown is over that a slew of vehicles will be returned to dealers as people can't afford their PCP deals anymore.

Those challenges aren't unique to JLR, but JLR does seem ill equipped to deal with them individually let alone collectively. The new Defender even if it hits the upper estimates of sales forecasts post lockdown isn't going to make a dent in the performance of the company. It will be interesting to see how long TATA puts up with it, but that I suspect will be linked to finding another mug punter to take it off their hands.
Post #826757 21st Apr 2020 8:50am
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Barneyboy



Member Since: 19 Nov 2014
Location: Exmoor
Posts: 1626

England 1986 Defender 90 2.5 n/a Diesel ST Nato Green
Hi I’ve not had my order cancelled yet or had a refund so am unsure whether they are going to stand by there acceptance email I received last week (Thursday am )confirming the order and they will advise me when it will be sent out Whistle Thumbs Up we will see Question cheers Paul
Post #826855 21st Apr 2020 5:01pm
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db950



Member Since: 01 Feb 2012
Location: Lincoln
Posts: 560

United Kingdom 1997 Defender 110 300 Tdi HT Nato Green
I ordered 5 x Wolf wheels on Friday after the site had come back online so hoped they had got it all sorted.
I got an email yesterday afternoon cancelling my order due to “parts availability” which is very annoying as they were still showing as in stock yesterday!
I’ve sent them a shirty email back but haven’t heard anything from them!
I see the whole clearance section has been removed now.
What an absolute farce.
Post #826878 21st Apr 2020 7:10pm
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