 | Home > Defender Celebration Series & Classic Works > Land Rover Extended Warranty |
 
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| Sulisuli Member Since: 30 Oct 2016 Location: South west Posts: 4795   
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Have you got your seat replaced ok? 2015 HT XS 90
2008 SVX 90 2000 XS TD5 90 |
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5th Mar 2019 5:18pm |
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| doublea Member Since: 12 Jul 2011 Location: Aberdeenshire Posts: 495  
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Virtually identical issues with our 110 Adventure. Also submitted claim for corrosion to roof rack and aluminium under body protection.
Not heard back from paint shop yet re approval from land rover Quoted £840 for 12 month extended warranty, wondered if this was a fixed JLR price or dealer discretion price? Presumably there are non JLR options that are cheaper, but would they pay for dealer repair? Then again, a good independent would likely be a safer bet. Won't be long before defenders are never seen at official dealers. Current Steeds: 2015 110 UW in Grasmere Green 2003 BMW F650 the Hack 2000 Elise 1992 Ducati 888 (no longer in bits, yahoo) 1990 TDR 250 (in bits again) 1988 TDR 250 (no longer in bits) and for sale |
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6th Mar 2019 11:44pm |
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| APK Member Since: 13 Jan 2015 Location: London Posts: 255 
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Hi there Sulisuli, not yet. They took the vehicle back and replaced both rear door seals as the old seals had rust particles in them (from before the repair) and were causing friction to the repaired areas. I will use the 3M Heli tape as recommended by Scotm when she is returned. With regards to the seat, they spent a few days trying to assign liability to the 3rd party body repair shop (does not concern me as the end customer but wasted my time) and then once they got over that hurdle realised LR kept sending them the wrong part. I'm guessing this is because someone in parts from the dealers end is describing the visual attributes of the rear seat instead of quoting a specific part #, but of-course I cannot be certain. A similar situation regarding the rear step. The dealer said they had to reject 9 steps that were sent to them as they were all damaged before finally getting a decent specimen from LR parts. The will is there, but somehow the skill and end-to-end accountability is missing from the whole dialogue 
Would be grateful if anybody here could direct me to the specific Part # for the near-side 3rd row forward facing seat please. The version needs to be pimento red Adventure edition. Many thanks  APK
MY2016 110 Adventure Corris Grey MY1997 110 County Station Wagon 300 Tdi Alpine White |
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11th Mar 2019 11:47am |
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| APK Member Since: 13 Jan 2015 Location: London Posts: 255
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Zagato did the dinitrol treatment for her twice over the past 3 years, so I'm guessing the structure holding the aluminium under body protection is good at my end or he would have mentioned it. I believe the extended warranty is a JLR fixed price. I paid slightly more as I added the Land Rover Assistance option. I need to check the corrosion to roof rack, thanks doublea APK
MY2016 110 Adventure Corris Grey MY1997 110 County Station Wagon 300 Tdi Alpine White |
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11th Mar 2019 11:55am |
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| PCM Member Since: 25 Jan 2019 Location: North East Posts: 874
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I went to the dealer last week as mine is coming up to 5 years. They said the bodywork is 6 years and I should not worry about the issues I have, but wait another 9 months until they get worse.
That’s the standard bodywork warranty. They said the extended one is mechanical only.!! Any comments? |
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11th Mar 2019 10:48pm |
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| Sulisuli Member Since: 30 Oct 2016 Location: South west Posts: 4795
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I will ask this week as I’m due to renew mine at the end of the month 2015 HT XS 90
2008 SVX 90 2000 XS TD5 90 |
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18th Mar 2019 10:11pm |
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| APK Member Since: 13 Jan 2015 Location: London Posts: 255
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I was told by someone who works at the dealership that everyone really dislikes warranty work because of all the paperwork and the to and fro with LR. LR sent over 10 rear steps and the dealer kept rejecting them due to damages until they finally found a piece that was acceptable. My advice would be to start getting items identified and resolved well before the bodywork warranty runs out. That way you have time to sort things out if a replacement part has issues as well. Good people leave and if you have a good contact at the dealership, best to leverage that. I finally got the my seat replaced and it was 1 month and 1 week after the damage took place, and 2 weeks after they thought they had the correct part# ordered. All this would have been completely unacceptable if I didn't love my 110 so much. Rust is already appearing on the replaced rear step joint and screws. 
Does anyone know what the part# is for the outer part of the latch for the 110 window? Thanks
 Click image to enlarge Click image to enlarge APK MY2016 110 Adventure Corris Grey MY1997 110 County Station Wagon 300 Tdi Alpine White |
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23rd Mar 2019 11:46am |
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| nidge n Member Since: 04 Feb 2012 Location: Cheshire Posts: 719 
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My rear window latch is the same, I am hoping it can be replaced
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23rd Mar 2019 5:54pm |
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| dailysleaze Member Since: 23 May 2013 Location: United Kingdom Posts: 237
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Here's the part: https://www.lrworkshop.com/parts/CPK000010
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23rd Mar 2019 7:13pm |
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| APK Member Since: 13 Jan 2015 Location: London Posts: 255
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Thank you APK
MY2016 110 Adventure Corris Grey MY1997 110 County Station Wagon 300 Tdi Alpine White |
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23rd Mar 2019 7:40pm |
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| Sulisuli Member Since: 30 Oct 2016 Location: South west Posts: 4795
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Glad you got your seat sorted finally
2015 HT XS 90
2008 SVX 90 2000 XS TD5 90 |
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24th Mar 2019 9:22pm |
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| doublea Member Since: 12 Jul 2011 Location: Aberdeenshire Posts: 495
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Our sliding window blocks were corroded too and were highlighted at the pre 36 month inspection recently; usually these are replaced without fuss.
The issue with the underbody protection is tarnishing/corrosion of the aluminium finish. I gave the steel structure a good coating of dinitrol when new and it's fine. I'll need to chase up the dealer on the warranty works, that's about a month since the inspection. The only mechanical issues were weaping swivel joints and the seals were replaced during the service. I've decided not to go for the extended warranty, it's too expensive especially considering the expected mileage is less than 4000 per year. I got a couple of quotes from warranty wise (the one with Quentin's name on it) and another, but they weren't far behind. Non "benefits" were airbag cover and " technology" , like I need that for the alpine bt133 thing! Current Steeds: 2015 110 UW in Grasmere Green 2003 BMW F650 the Hack 2000 Elise 1992 Ducati 888 (no longer in bits, yahoo) 1990 TDR 250 (in bits again) 1988 TDR 250 (no longer in bits) and for sale |
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24th Mar 2019 10:40pm |
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| APK Member Since: 13 Jan 2015 Location: London Posts: 255
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Unfortunately, they have screwed up yet again 
Some muppet probably left the upper half of the seat on the workshop floor and scuffed it. Its either incompetence or they are having a laugh at my expense. Click image to enlarge Click image to enlarge Click image to enlarge APK MY2016 110 Adventure Corris Grey MY1997 110 County Station Wagon 300 Tdi Alpine White |
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30th Mar 2019 4:53pm |
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| familymad Member Since: 13 Dec 2011 Location: Bucks Posts: 3481 
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I also have proper vehicle OCD, but after 11 Defenders it just became anger.
The tolerances on the vehicle itself and the shoddy work from the dealer for warranty jobs just left me cold. For some it will drive them away, for others they mellow into “it’s just character” and watch as their investment slowly bubbles, flakes, corrodes and finally gets stolen. I applaud you chasing these little bits of detail but stay away from the edge....  1951 80" S1 2.0
1995 110 300TDI 1995 90 300TDI |
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31st Mar 2019 6:17am |
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