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K.M



Member Since: 28 Apr 2016
Location: Salisbury
Posts: 300

United Kingdom 2016 Defender 110 Puma 2.2 XS CSW Montalcino Red
Trusted Dealer Near Southampton / Salisbury?
Afternoon one and all!

I'm after a trusted LR dealer around the Southampton / Salisbury area to review some potential warranty issues on the car (largely replacing the near sliding glass due to corrosion on the metal locking mechanism on the glass itself).

It would also be nice to be able to introduce myself to a trusted dealer in readiness for the final review once the car comes out of dealer warranty and any other bodywork related issues as and when required.

Wiling to travel for the right / trusted dealer.

Thumbs Up
Post #693524 15th Mar 2018 1:00pm
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Avelingporter



Member Since: 25 Jan 2016
Location: Southampton
Posts: 405

United Kingdom 2016 Defender 90 Puma 2.2 HT Corris Grey
Cant comment on Salisbury...but...

In Southampton is Inchcape (was until recently called Hunters). Not much intrinsically wrong, but more disco, FFRR, RRS dealers. Rarely any defenders. Seem OK to me, but I've avoided them for servicing. Though they did deal with my paint issues just after delivery very well. No quibbles, even though it did not come from them.

Guy Salmon near Portsmouth. Ive not dealt with them, but my friend is very pleased with the service he has had.

If you want an independent opinion, then try site sponsor Brooklyn 4x4. Defender specialists and very helpful.
Post #693530 15th Mar 2018 1:50pm
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blackwolf



Member Since: 03 Nov 2009
Location: South West England
Posts: 17382

United Kingdom 2007 Defender 110 Puma 2.4 DCPU Stornoway Grey
On the rare occasions when I need a main dealer I always use Westover Salisbury (formerly Ottons) and rate them highly.

I started using them when they were at Verwood and not main dealers. They became main dealers and moved to Salisbury, later becoming part of the Westover Group. I bought my Disco 2 new from them in 2002, and, as noted above, on the rare occasions when either the Disco or the Defender have needed main dealer attention I have used them. I have never had any cause for complaint.
Post #693537 15th Mar 2018 2:31pm
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Thon



Member Since: 22 Nov 2015
Location: Salisbury Plain
Posts: 696

United Kingdom 
I've used Westover Salisbury for a warranty claim on my FL2 for the differential repair. Considering I had never used them for anything previously they were exemplary in how they treated me. On that basis I would recommend them.
Post #693553 15th Mar 2018 5:02pm
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Landlord



Member Since: 27 Oct 2009
Location: Hampshire
Posts: 582

United Kingdom 2007 Defender 90 Td5 HT Cairns Blue
Another Thumbs Up for Westover. Although use Westover, Christchurch.

Haven't used them for my Defender (do any work myself) but have used them for the past 6 years for my Range Rover and previous Sport.

The head Tech is a good guy and willing to listen. 2007 TD5 90 Hard Top
Post #693554 15th Mar 2018 5:04pm
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datcullen



Member Since: 15 Aug 2013
Location: UK & Italy
Posts: 153

2015 Defender 110 Puma 2.2 USW Java Black
I would agree that as main dealers go Westover Salisbury's customer service is second to none. I used them for our FFRR and have the Defender to date as easier to get warranty work sorted at the same time as servicing.

They will come down on price if presented with an alternative although this is a bit harsh on the independents.

So I'm also now looking for a good indie round Salisbury way... anyone have experience of R&E in Salisbury? 110 UW - '15 2.2
90 - '85 V8 soft-top
RRC - '84 5 door, Option Pack C, 33k miles from new
---
Elise S1 - '00 Millennium SE
Elan +2 - '68 kit built by my dad
Panda 4x4 - '87 in Italy
Post #693684 16th Mar 2018 7:08am
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K.M



Member Since: 28 Apr 2016
Location: Salisbury
Posts: 300

United Kingdom 2016 Defender 110 Puma 2.2 XS CSW Montalcino Red
Looks like I'll be giving Westover a cal then!

Thank you all for your recommendations!
Post #693762 16th Mar 2018 12:32pm
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stanley



Member Since: 18 Sep 2009
Location: Dorset /hampshire
Posts: 1032

United Kingdom 2011 Defender 110 Puma 2.4 USW Orkney Grey
I’ve used Westover Christchurch for both the FL2 and Defender and personally have never had a bad experience ,
Post #693764 16th Mar 2018 12:59pm
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