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| Swine&Small Member Since: 20 Mar 2017 Location: Norfolk Posts: 1223  
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In my case the driver dropped it off at the wrong address, Faked my signature with a squiggle and then posted on line that it was delivered. Thanks to the honesty of the householder who delivered it to me.
My complaint to the couriers office was met with complete disinterest as I was told that it was my address that was the proble A...hole 1983 Series 3 Pick up in Marine Blue 1967 Morris Traveller 1966 Morris Convertible 2012 VW T5 Camper Quod Abundat Non Obstat. |
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15th Jun 2017 7:03pm |
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| Siwynne Member Since: 04 Nov 2016 Location: West lancs Posts: 578 
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I live opposite a village petrol station. I watched a dpd van pull up fiddle around in the cab and then drive off. I got an email seconds later on my phone say the address could not be found. (The house name is on a large stone above the door, unmissable)
I jumped in the car and chased him down beeping and flashing and eventually managed to overtake him and stop him. I am only a small bloke but my annoyance must have been obvious and the private plate with my name on might have triggered an ounce of recognition of what he had just done. I got my parcel and he didn't or maybe couldn't say a word. Stupid beyond stupid |
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15th Jun 2017 7:16pm |
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| ickle Member Since: 22 Jul 2010 Location: South Vendee Posts: 1782  
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We must be lucky, our DPD driver - Mohamed, is superb!
If there is something that must have a signature he will even return here on his way back to depot to drop it off. He knows us all on first name terms, almost like the local postie, who is great also  |
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15th Jun 2017 7:33pm |
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| Lightningtweeds Member Since: 16 May 2017 Location: Fintry Posts: 461  
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Never had a problem but Parcel Farce is a different story.
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15th Jun 2017 9:18pm |
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| Lightningtweeds Member Since: 16 May 2017 Location: Fintry Posts: 461
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2X
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15th Jun 2017 9:19pm |
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| bear100 Member Since: 22 Mar 2010 Location: South Wales Posts: 1917  
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I had an issue with my local DPD depot, I called there to collect my parcel and they told my the consignment hasn't been collected from the sender, to which I replied why have got this missed delivery card and arranged to pick the parcel up on line? Parcel was never found
 2016 Range Rover Autobiography 4.4 TDV8
2010 110 XS Utility 2.4TDCI 2010 Range Rover Sport TDV8 (gone) 2007 Discovery HSE TDV6 (gone) 1993 110 csw 200 tdi (gone) 1994 90 HT 300 tdi (gone) 1994 discovery 300tdi (gone) 90 hybrid 3.5 v8 (gone) Range rover bobtail 3.5 v8 (gone) |
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15th Jun 2017 9:46pm |
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| blackwolf Member Since: 03 Nov 2009 Location: South West England Posts: 17383 
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Round here DPD and MyHermes are both excellent. Most others are fairly hopeless, especially UPS. Citylink was undoubtedly the worst but mercifully went bust, UPS seems to have taken over Citylink's mantle of utter uselessness.
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15th Jun 2017 10:01pm |
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| JJ Member Since: 18 May 2009 Location: Winchester Posts: 932 
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I have just had a package delivered by UPS from the watch company Fossil and on opening the package ( that was damaged )
guess what , no watch inside. I reported it to the police through Hampshire constabulary's on-line portal and the response is take it up with the parcel company. Sort of expected that. Anyway Fossil are re-sending the watch and they are raising a complaint with UPS. It does however mean that the systems in place with these delivery companies are simply not robust enough if someone in the chain is confidant that they won't get caught with what is a blatant theft. HR064 Hampshire and Berkshire 4x4 Response |
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15th Jun 2017 10:07pm |
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| g-mack Member Since: 07 Jan 2014 Location: northumberland Posts: 1967
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always fab service from DPD! they text in morning to say what time they are coming and never had any problems! My 109 thread
my youtube channel |
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15th Jun 2017 10:16pm |
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| alwoodley72 Member Since: 14 Mar 2010 Location: salisbury, wilts Posts: 724 
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I too have great service from Ariel, our local DPD driver. Whenever I order something online and the message comes through saying DPD will deliver it I breathe a sigh of relief. Myhermes have also always been good, UPS utter w#nk on the other hand...!
Cheers. Alex 98 300 tdi 90 project 94 Range Rover vogue 4.2 lse 79 911 sc 08 130 double cab utility |
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15th Jun 2017 10:41pm |
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| Riverboy Member Since: 16 May 2016 Location: French sector, Earth Posts: 1288 
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My experience of DPD has been very impressive!. Communication was fantastic, live online map showing where the delivery man was. They even tell you his name and give you a photo of him. Very very impressive company in my opinion, but I guess things do and can go wrong even for the best.
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15th Jun 2017 11:07pm |
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| Laurie Member Since: 22 Feb 2008 Location: Sussex, England Posts: 2897 
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They had some tyres to deliver to me. They kept changing the delivery day to tomorrow 'at customer's request', except I hadn't requested it at all. Took a week 'til I finally got them.
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16th Jun 2017 2:07am |
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| AMBxx Member Since: 24 Jul 2016 Location: York Posts: 1031 
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So much seems to depend upon the local office. We get 2 or 3 courier deliveries per day.
DPD great, Parcelforce too. UPS would be great if their shiny website worked more frequently. Our local MyHermes driver is superb, but I understand that nationally they can be very mixed. Don't get me started on FedEx - why leave 2 cases of wine on the doorstep in the pouring rain when it's clearly marked as needing to be left in the shed? Even for regular stuff, he just drops and runs. |
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16th Jun 2017 6:36am |
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| discomog Member Since: 09 May 2015 Location: Notts/Lincs Border Posts: 2526 
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Never had a problem with DPD and their drivers have always been courteous. Don't get me going about TNT. Defender 90XS SW
Mini Countryman Cooper S Morgan Plus 8 |
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16th Jun 2017 7:31am |
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