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MartinK



Member Since: 02 Mar 2011
Location: Silverdale (Lancashire/Cumbria Border)
Posts: 2665

United Kingdom 2011 Defender 110 Puma 2.4 USW Orkney Grey
Car knocked - advice please?
Chaps

I parked my car for about 20 mins at the Warwick Welcome Break Services on the Northbound M40 yesterday.

At around 12:45 whilst grabbing some lunch, a white flatbed van (Registration YP16 UGR) reversed and hit my car (Volvo XC70). According to a witness - he got out of the van, inspected the damage and then drove off.

Minor damage (slight scuff and broken light lens). On looking at the web, a light unit is almost £300 new!!!

I called 101 and they advised me to pop into a Police station. I did that, but the |Police then said they were not interested Mad - wasted journey.

So - what do I do now??? If I tell my insurance, will it affect my "no claims". I could try getting the owner of the van (I think I can pay £10 and find the owner)...may be difficult if it's leased?

I have the contact details of a witness (the one who gave me the reg number of the van).

What's the best course of action? Advice welcome Thumbs Up Defender "Puma" 2.4 110 County Utility (possibly the last of the 2.4's)
Post #629906 8th Jun 2017 11:18am
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Dobby



Member Since: 23 May 2012
Location: East Seaxe
Posts: 187

If you've got the Van index number and a witness I'd make the claim on your insurance. Likely if you've got protected NCB you'll be ok, even without the potential increase is only marginal anyway.

Try getting CCTV from the service station too, or at least get your insurance company to try.
Post #629911 8th Jun 2017 11:29am
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MartinK



Member Since: 02 Mar 2011
Location: Silverdale (Lancashire/Cumbria Border)
Posts: 2665

United Kingdom 2011 Defender 110 Puma 2.4 USW Orkney Grey
Thanks Dobby.

I would rather not risk claiming on insurance. If it came to the crunch I would buy a 2nd hand light from a breaker (some on ebay for £120).

However if I did the insurance route - I am sure it would be over £500, as the light is almost £300, and then labour etc at the garage (plus the pain if taking my car in etc) Defender "Puma" 2.4 110 County Utility (possibly the last of the 2.4's)
Post #629915 8th Jun 2017 11:32am
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LandRoverAnorak



Member Since: 17 Jul 2011
Location: Surrey
Posts: 11324

United Kingdom 
Do you have protected no claims bonus? Given that you've got the registration and a witness, I'd let your insurer do the running around. It's either that or take a deep breath and get it repaired yourself.

I can't see any advantage in trying to track down the driver yourself, unless you're planning to thump him. I guess if he's an employee then you may have some luck with his employer, but your witness only really has value in a formal arena. Darren

110 USW BUILD THREAD - EXPEDITION TRAILER - 200tdi 90 BUILD THREAD - SANKEY TRAILER - IG@landroveranorak

"You came in that thing? You're braver than I thought!" - Princess Leia
Post #629918 8th Jun 2017 11:33am
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jrule



Member Since: 10 Aug 2015
Location: Hertfordshire
Posts: 302

United Kingdom 2000 Defender 90 Td5 CSW Oslo Blue
I would contact you insurers discuss with them also see if you have any legal cover. Did the car park have CCTV coverage which you could provide to police?
Post #629925 8th Jun 2017 11:58am
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ARC99



Member Since: 19 Feb 2013
Location: North Yorkshire
Posts: 1831

United Kingdom 2008 Defender 110 Puma 2.4 USW Cairns Blue
Under the Road Traffic Act the carpark is classed as a road.

"Owing to the presence of a motor vehicle on a road wear by and accident occurs causing injury, damage to street furniture of damage to another vehicle the driver must report the accident to the owner of the property or police as soon as practicable."

It is obvious that the driver failed to inform you either in person or by leaving a note, I doubt that he/she will inform the police. Offence 2. Fail to report a Road traffic accident. Offence 1 would be driving without Due care and attention.

I hope that you have the details of your telephone conversation i.e. reference number and also the details of the person at the police station you attended should you report to your insurance company.

I would suggest that you have been fobbed off when your attended the police station. Don't make old people mad.
We don't like being old in the first place,
so it doesn't take much to Censored us off.

Richard
Post #629929 8th Jun 2017 12:27pm
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Procta



Member Since: 03 Dec 2016
Location: Sunderland
Posts: 5150

United Kingdom 
MartinK, id just repair it yourself, by the time you have gone through all insurance etc, you could have it fixed your self.
light scuff you could get a decent body shop to sort that, light if your good with spanners your away.
Plus it saves things going up too, If the insurance sorts it for you, you can bet it will be bloody expensive. The lad I know who repairs cars ( who has just welded the landy) he said that for a genuine light from the dealer which the body shop repairing it will use. your looking at 500 quid, Then there is the risk of how old your car is too, for them to write it off! I saw a C1 on a 12 plate wrong off for the sake of a door and a wing! Defender TD5 90 ---/--- Peugeot 306 HDI hatch back

Success is 90% Inspiration and 4 minutes Preparation # you can make it!
Post #629930 8th Jun 2017 12:42pm
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Inigo



Member Since: 13 Nov 2011
Location: Kent
Posts: 617

United Kingdom 2012 Defender 110 Puma 2.2 USW Orkney Grey
If you have the registration number, you can get the registered keepers address, if you have reasonable cause: https://www.gov.uk/request-information-from-dvla

I did this when someone's child let their door catch in the wind and make a big dent in my door. I wouldn't have bothered but my dashcam recorded the driver getting out of the car inspecting the damage to my car then shrugging his shoulders and walking off.

I wrote to the driver (a solicitor) suggesting the video evidence showed that he was aware of the incident. He immediately replied and offered to pay. Cost was such that he did it through his insurance in the end.

If you are happy to get it done by local body shop and use second hand light it would be cheaper and easier and maybe van driver would cough up rather than add costs to their insurance.
Post #629941 8th Jun 2017 1:24pm
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X4SKP



Member Since: 29 Nov 2013
Location: Berkshire
Posts: 2295

United Kingdom 2010 Defender 90 Puma 2.4 SW Stornoway Grey
Hello MartinK

Not good...your call where to go from here.

I'd go back to the Police and report it and expect that 'due process' is applied here...leave with a crime reference No. + the Name and No. of the 'reporting officer', as has been pointed out, a crime has been committed here. If you get the same response from the Police, initiate the Complaints Procedure...this may cause a change in their approach.

Inform your Insurance Company, if you have one, your NCD may be protected in which case you are reasonably safe to proceed with a claim to recover your loss. Registration + Witness is a good level of information.

I believe your Insurers have access to a Vehicle data base, that lists who currently insures the Vehicle that hit you, I think they then need to request Who is the insured 'named' driver. No insurance then their situation has just got more interesting for the Police.

£500 + is worth (IMO) righting a wrong.

Good Luck SKIP
https://www.defender2.net/forum/topic83242.html
Post #629950 8th Jun 2017 2:11pm
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MartinK



Member Since: 02 Mar 2011
Location: Silverdale (Lancashire/Cumbria Border)
Posts: 2665

United Kingdom 2011 Defender 110 Puma 2.4 USW Orkney Grey
Thanks guys - some great information here Thumbs Up

Inigo - I have written to the DVLA as per your helpful message
Skip & ARC - you are right - I will try the Police again tomorrow, and be more assertive
Procta - I have been watching ebay - I reckon I can do it myself in an hour after ordering a £100 2nd-hand light off ebay

LRA, Jrule, Dobby - thanks for all the advice...great Forum...cheers all Thumbs Up Defender "Puma" 2.4 110 County Utility (possibly the last of the 2.4's)
Post #629955 8th Jun 2017 2:24pm
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X4SKP



Member Since: 29 Nov 2013
Location: Berkshire
Posts: 2295

United Kingdom 2010 Defender 90 Puma 2.4 SW Stornoway Grey
... Thumbs Up

Could be worse...


Click image to enlarge
 SKIP
https://www.defender2.net/forum/topic83242.html
Post #629956 8th Jun 2017 2:29pm
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ian series 1



Member Since: 17 Nov 2014
Location: south
Posts: 3127

United Kingdom 2008 Defender 90 Puma 2.4 CSW Bonatti Grey
SKIP

Was that left for you? Neutral 80" 80" 86" 88" 90"

Wanted, Forward Control Anything considered.
Post #629958 8th Jun 2017 2:39pm
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Stacey007



Member Since: 25 Sep 2015
Location: Cheshire
Posts: 3745

United Kingdom 
Flipping annoying....



In my book YOU should be no worse off than when you parked your car. So I would challenge this and get the Police to log it. The person who hit you obviously knew it would be pricey, newish car looks expensive let's just jump in and go.

You should not have to buy a second hand light and fit it yourself and put up with the scuff... Fine if you did it yourself say reversing that's your call.

I would insist to the police you need a crime number so report it, and do that today if you can. Isn't that classed as failing to stop after an accident and you have a witness? (possibly within 24 hours ? see here https://www.gov.uk/vehicle-insurance/if-youre-in-an-accident


Could you also ask the security for a copy of the incident on DVD you know the time ets you will have a bang to rights copy to inform the insurance.


I can only do the basic checks anyone can but the Transit looks to be taxed and insured...

Click image to enlarge














Good luck Thumbs Up
Post #629961 8th Jun 2017 2:52pm
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MartinK



Member Since: 02 Mar 2011
Location: Silverdale (Lancashire/Cumbria Border)
Posts: 2665

United Kingdom 2011 Defender 110 Puma 2.4 USW Orkney Grey
Wow - thanks, Stacey - I'll see if I can get time to go to the Police again today - thing is it's an hour's round trip minimum (and I already went once today to be fobbed off) Sad Defender "Puma" 2.4 110 County Utility (possibly the last of the 2.4's)
Post #629967 8th Jun 2017 3:13pm
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X4SKP



Member Since: 29 Nov 2013
Location: Berkshire
Posts: 2295

United Kingdom 2010 Defender 90 Puma 2.4 SW Stornoway Grey
ian series 1 wrote:
SKIP

Was that left for you? Neutral


Hi Ian series 1, no...i've heard of it being used...and with a quick Google, there you go! SKIP
https://www.defender2.net/forum/topic83242.html
Post #629968 8th Jun 2017 3:18pm
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