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Paulv8



Member Since: 09 Jun 2013
Location: Milton Keynes
Posts: 618
1989 Defender 90 V8 Petrol CSW Alpine White
advise please. bought something and its not arrived
I bought a steering guard from here. It hasn't arrived after 14 days The seller isn't exactly hot on communication, ignoring emails requesting proof of postage or tracking info, claiming he doesn't have time to reply. He did respond in minutes to a post on here, but said I just have to wait. He seemed to be a bit 'shirty' about it. I am told I have to wait an unspecified amount of time for him to go to his office as his secretary has the info. Why he cannot email or call her I have no idea!

What do i do now?

The thing is that I am a bit rubbish at posting stuff, but knowing that, I don't ask people to pay until its already gone, or I know I have time to send it that day. I could take months to sort stuff, but as I don't actually take the ££££ its not so bad...is it? Or is this karma? Lol.

It's possible the seller will read this and I will get another shirty reply quickly, I cant use his name apparently as that's somehow classified and it offends him (maybe he is a spy, away on a secret mission?).


To be clear the original sale thread has been deleted and it's nothing to do with the one advertised on the site still. V8 90...WIP

Last edited by Paulv8 on 3rd Mar 2017 11:37pm. Edited 1 time in total
Post #606467 3rd Mar 2017 4:40pm
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Pilgrimmick



Member Since: 16 Nov 2015
Location: Highlands
Posts: 582
United Kingdom 
How did you pay, if by credit card they are responsible and will refund your money, they will also have a word with the seller. 80" 1948
Lightweight V8
Bowler Tomcat
130 Station wagon
90 300tdi
(Santana PS10 pick up)
Range Rover L322 (Ful fat)
Post #606470 3rd Mar 2017 4:58pm
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Froglaise



Member Since: 24 Sep 2016
Location: left forum
Posts: 212
Obviously not been posted yet.
Best clarify that sort of thing before agreeing purchase and payment.
Always best to try amicable solution though so I would give one last 48hr chance on a PM/post here and if no response or proof it's been posted, get your money refunded and look elsewhere.
Post #606475 3rd Mar 2017 5:05pm
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mk1collector



Member Since: 17 Sep 2009
Location: West Yorkshire
Posts: 6769
England 2004 Defender 110 Td5 CSW Bonatti Grey
Most postal company's say to allow 14 days from the day it was posted so you need to know when/if it was posted then you can decide weather to wait if it's the postal company's fault or give up and reclaim your money. Ray
My build thread
http://www.defender2.net/forum/topic17615.html
Post #606477 3rd Mar 2017 5:09pm
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Paulv8



Member Since: 09 Jun 2013
Location: Milton Keynes
Posts: 618
1989 Defender 90 V8 Petrol CSW Alpine White
It's a private seller. No PayPal or bank recourse. You pays your money and takes your chance. If it came to legals though, I used to run a recovery business, so I am quietly confident. V8 90...WIP
Post #606478 3rd Mar 2017 5:10pm
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Sulisuli



Member Since: 30 Oct 2016
Location: South west
Posts: 4795
United Kingdom 2015 Defender 90 Puma 2.2 HT Corris Grey
What make of steering guard was it Paul? 2015 HT XS 90
2008 SVX 90
2000 XS TD5 90
Post #606504 3rd Mar 2017 6:51pm
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Pickles



Member Since: 26 May 2013
Location: Melbourne
Posts: 3785
Australia 2013 Defender 90 Puma 2.2 CSW Keswick Green
If you don't receive it in say a week, why can't you start talking on the open forum.
I seem to remember that happening before, last one a badly painted roof etc?
Pickles.
Post #606508 3rd Mar 2017 6:59pm
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Paulv8



Member Since: 09 Jun 2013
Location: Milton Keynes
Posts: 618
1989 Defender 90 V8 Petrol CSW Alpine White
It was an Urban Truck Steering Guard.

I don't mind talking on the open forum. It is a forum issue for us all when people don't act reasonably. But I don't know what the official forum line is. When he posted my name and address for all to see and I asked for it to be removed, the whole thread got deleted . V8 90...WIP
Post #606512 3rd Mar 2017 7:13pm
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Balvaig



Member Since: 19 Feb 2016
Location: Fife
Posts: 732
Scotland 2016 Defender 90 Puma 2.2 Landmark LE Corris Grey
Might be too late for you, but always pay by credit card or paypal. Non delivery of goods can be claimed back via credit card or paypal guarantee. Third choice is debit card, where you can request a charge back on non delivery.
Never pay by bank transfer.
Good luck, and hope the seller responds.
Post #606515 3rd Mar 2017 7:16pm
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Paulv8



Member Since: 09 Jun 2013
Location: Milton Keynes
Posts: 618
1989 Defender 90 V8 Petrol CSW Alpine White
I always work on the basis that people are trustworthy. It's sort of a thing of mine. The point that I start thinking bad of people without evidence of that is a slippery slope imo. Treat others as you wish to be treated. If I loose 105 quid then so be it. But if it looks that bad I would take legal action and as I have the experience in debt recovery, he will get one or two unpleasant surprises.

But I hope it won't come to that. I still hope he is reasonable and indeed will read this and actually assist in ensuring I get the goods or a refund.

. V8 90...WIP
Post #606520 3rd Mar 2017 7:24pm
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Sulisuli



Member Since: 30 Oct 2016
Location: South west
Posts: 4795
United Kingdom 2015 Defender 90 Puma 2.2 HT Corris Grey
On a forum like this where we all share common ground you would hope that common decency would prevail and the item would arrive. I had the pleasure of selling Paul a couple of items and he was a gentleman to deal with, super quick payment and messages to say it had arrived and thanks for how well packaged items were. So Mr Steering guard do the decent thing and get in touch with Paul. 2015 HT XS 90
2008 SVX 90
2000 XS TD5 90
Post #606534 3rd Mar 2017 7:53pm
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williamthedog



Member Since: 29 Dec 2012
Location: south wales
Posts: 3441
2011 Defender 90 Puma 2.4 PU Tamar Blue
Yes I second that, do the right thing and send the steering guard.
If we can't trust each other on the forum it's a poor show.
Post #606537 3rd Mar 2017 8:01pm
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ian series 1



Member Since: 17 Nov 2014
Location: south
Posts: 3127
United Kingdom 2008 Defender 90 Puma 2.4 CSW Bonatti Grey
^^well said^^
I've brought and sold via the forum and had no problems, nothing worse than crap excuses from a seller, if they haven't got the time to follow the deal through, then why bother??

Hope they pull their finger out and gets it sorted. 80" 80" 86" 88" 90"

Wanted, Forward Control Anything considered.
Post #606538 3rd Mar 2017 8:09pm
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dioliahary



Member Since: 18 Jan 2015
Location: Manchester
Posts: 668
Scotland 
I concur
Post #606547 3rd Mar 2017 8:54pm
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PD1



Member Since: 15 Feb 2017
Location: Sandhurst
Posts: 41
United Kingdom 
Ditto
Post #606549 3rd Mar 2017 9:09pm
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