↓ Advertise on Defender2 ↓

Home > Maintenance & Modifications > ~£480 1st Service. 1hrs work... Can't believe I paid!
Post Reply  Down to end
Page 1 of 2 12>
Print this entire topic · 
LoveTheMud



Member Since: 19 Feb 2015
Location: Weybridge Surrey & Pontefract West Yorkshire
Posts: 411

United Kingdom 2014 Defender 90 Puma 2.2 XS CSW Santorini Black
~£480 1st Service. 1hrs work... Can't believe I paid!
I'm stunned - I honestly can't believe I paid it, or that they can justify that! ThamesDitton Landrover wow!
Post #517326 24th Mar 2016 10:35am
View user's profile Send private message View poster's gallery Reply with quote
Lambley



Member Since: 20 Apr 2013
Location: Mid Devon
Posts: 1435

United Kingdom 2006 Defender 90 Td5 HT Java Black
Did they give you a receipt with a breakdown for parts and labour etc?
Seems a bit excessive even for Land Rover.
Post #517328 24th Mar 2016 10:48am
View user's profile Send private message View poster's gallery Reply with quote
custom90



Member Since: 21 Jan 2010
Location: South West, England.
Posts: 20292

United Kingdom 
When I went to one recently the latest seems to be to give you a round figure with no breakdown of hours of labour and parts etc.
Post #517332 24th Mar 2016 11:01am
View user's profile Send private message View poster's gallery Reply with quote
LoveTheMud



Member Since: 19 Feb 2015
Location: Weybridge Surrey & Pontefract West Yorkshire
Posts: 411

United Kingdom 2014 Defender 90 Puma 2.2 XS CSW Santorini Black
No cost breakdown or any price at all, just a copy of the online service history print out.
Is that legal to not give an official receipt with the price on etc? I paid over the phone and didn't get even a debit card receipt... Totally feel done!
Post #517337 24th Mar 2016 11:10am
View user's profile Send private message View poster's gallery Reply with quote
Lambley



Member Since: 20 Apr 2013
Location: Mid Devon
Posts: 1435

United Kingdom 2006 Defender 90 Td5 HT Java Black
You should have received a breakdown of costs, labour, parts plus VAT. Any VAT receipt should show the VAT number and a breakdown of VAT.
I'd give them a call, tell them you'd like to know why it was SOOOO expensive, ask for a full breakdown with a receipt.
They have to send you a copy by law. They might admit there was some kind of a mistake??!!!
Post #517338 24th Mar 2016 11:14am
View user's profile Send private message View poster's gallery Reply with quote
LoveTheMud



Member Since: 19 Feb 2015
Location: Weybridge Surrey & Pontefract West Yorkshire
Posts: 411

United Kingdom 2014 Defender 90 Puma 2.2 XS CSW Santorini Black
I thought it seemed a bit amiss to just provide a service print out
Post #517339 24th Mar 2016 11:18am
View user's profile Send private message View poster's gallery Reply with quote
Supacat



Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 11018

United Kingdom 2013 Defender 110 Puma 2.2 XS DCPU Keswick Green
Where are you getting an hours labour from?
Post #517341 24th Mar 2016 11:25am
View user's profile Send private message View poster's gallery Reply with quote
Stacey007



Member Since: 25 Sep 2015
Location: Cheshire
Posts: 3743

United Kingdom 
Hello


What should a first service involve?


That sounds an awful lot of money for what could essentially be an oil change and a prod around.


I'm surprised but were you not advised on the price when you booked it in?
Post #517345 24th Mar 2016 11:38am
View user's profile Send private message View poster's gallery Reply with quote
AJC



Member Since: 30 Nov 2015
Location: Lancashire
Posts: 1358

United Kingdom 
What mileage has it done?

In my opinion a first service should purely just be an oil & filter change.

Fortunately i don't have this issue as i service mine myself, but i change every filter and oil when i service mine.
Post #517346 24th Mar 2016 11:49am
View user's profile Send private message View poster's gallery Reply with quote
steve E



Member Since: 06 Mar 2011
Location: Tenby
Posts: 2073

Wales 
That is a normal Main Dealer first service price.
Although I have had to pay and feel a bit done over on times, They have also spotted a few things that they have then fixed under the warranty that I would of missed.
Once again I feel it's the lesser of two evils until the warranty has expired.
Post #517347 24th Mar 2016 11:50am
View user's profile Send private message View poster's gallery Reply with quote
tonyhedge



Member Since: 07 Jul 2015
Location: Worcestershire
Posts: 101

2014 Defender 90 Puma 2.2 SW Montalcino Red
We got a full itemised breakdown of labour (2.2 hours), parts (drain plug, filter, screenwash, oil) from our dealer (Listers of Droitwich) plus a copy of the online service history. Not a lot cheaper, mind, but it was (a) what we were quoted and (b) more or less what we expected. Loan car, "free" wash and vacuum, helpful and pleasant reception, excellent coffee and a tin of sweets help lessen the pain.

You really ought to be getting the same That's not a dent, it's a rivet. That's not a dent, it's a rivet. That's not ... oh! That is a dent!

2014 90 XS SW
1997 Discovery 300TdiS (retired to stud)
1966 Series IIA 88" (now my son's)
2001 Astra - I need something to go and buy the parts when the others are off the road!
Post #517351 24th Mar 2016 11:55am
View user's profile Send private message View poster's gallery Reply with quote
jimbob7



Member Since: 06 Jul 2013
Location: uk
Posts: 2055

DIY,ftw Thumbs Up ! Pov.spec,ftw. 2006, 110,TD5.
Post #517354 24th Mar 2016 12:02pm
View user's profile Send private message View poster's gallery Reply with quote
LoveTheMud



Member Since: 19 Feb 2015
Location: Weybridge Surrey & Pontefract West Yorkshire
Posts: 411

United Kingdom 2014 Defender 90 Puma 2.2 XS CSW Santorini Black
I wasn't quoted any price prior, but I should have checked first. It was booked in for 11:30 and he rang me at 12:40 ish to say it was sorted and would be dropped off at 2pm. Unfortunately I drop mine off the night before when the dealership is closed and it gets dropped back at my place. I never go in, they leave the paperwork A4 piece of service history, on my passenger seat. Payment is taken over the phone.

It was its first service
Post #517355 24th Mar 2016 12:04pm
View user's profile Send private message View poster's gallery Reply with quote
rover



Member Since: 26 May 2012
Location: Yorkshire
Posts: 146

United Kingdom 
You have to get quotes from a few dealers then play them against each other, its amazing how the price of a service can rapidly come down.

first quote £460
after discussion £270
independent £180

By the way the independent I now use does by far the better job, well done JAS land Rovers near York.
Post #517360 24th Mar 2016 12:15pm
View user's profile Send private message View poster's gallery Reply with quote
Swac3



Member Since: 21 Feb 2015
Location: Aberdeen
Posts: 363

Our LR dealer charges 120 an hour last time I asked.

The Evoque is due servicing now(4th) and they quoted 430 so I phoned the next closest main dealer to bargain, told them what I was quoted and asked if they wanted my future business if so how much...Quoted me 540 !!!!

thing is if you take the 3 year service plan ive been offered for the 4th 5th and 6th service it comes down to about 330 per service so they do in fact have a fair deal of price flex if they feel so inclined. 3 Landrovers
Post #517367 24th Mar 2016 12:27pm
View user's profile Send private message View poster's gallery Reply with quote
Post Reply  Back to top
Page 1 of 2 12>
All times are GMT

Jump to  
Previous Topic | Next Topic >
Posting Rules
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum



Site Copyright © 2006-2024 Futuranet Ltd & Martin Lewis
DEFENDER2.NET RSS Feed - All Forums