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Home > Maintenance & Modifications > ~£480 1st Service. 1hrs work... Can't believe I paid!
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Stacey007



Member Since: 25 Sep 2015
Location: Cheshire
Posts: 3745

United Kingdom 
Crazy price for a 1st service I'm sure.


I think lesson learnt for next time? unless for you the convenience of having it collected, done and dropped back is worth paying the extra for?


I'm with people who use specialist and agree I'm sure they do actually do a better job as. Any issues with previous cars the main dealer just want to plug them in and change big (expensive parts) and keep changing exspensive parts until the codes goes out....


Specialist actually think what it is and look further into changing the specific item required not the complete unit.


All down to choice...
Post #517369 24th Mar 2016 12:35pm
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LoveTheMud



Member Since: 19 Feb 2015
Location: Weybridge Surrey & Pontefract West Yorkshire
Posts: 411

United Kingdom 2014 Defender 90 Puma 2.2 XS CSW Santorini Black
Well I know for sure I won't be making this mistake again!
I may look at the service plan as I do want the digital log book updated, not sure if independent specialists can do that?
If they are going to charge me a rediculous amount, I may go as far as to invalidate my warranty by servicing it myself for £100 with genuine or better parts and simply pay for anything that goes wrong in the first 3 years... I'm sure the parts are only designed to fail at 3 years and 1 day just like the iPhone...

Michael
A disgruntled Land Rover owner with a sore bum Sad
Post #517376 24th Mar 2016 12:45pm
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leeds



Member Since: 28 Dec 2009
Location: West Yorkshire
Posts: 8580

United Kingdom 
Some of the independent Land Rover servicing agents can update the online service history.

Just had one of ours serviced by an independent. No online history but ALL the previous services had been done by a main LR dealership who just stamped the service book.

I do not know what detail they put on the online data base.Is it just a short service or long service, or is it more detailed saying customers advised re low tread/tyre cracking etc etc

Brendan
Post #517385 24th Mar 2016 1:09pm
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Happyoldgit



Member Since: 14 Sep 2007
Location: Norfolk
Posts: 3471

United Kingdom 2015 Defender 110 Puma 2.2 USW Corris Grey
Main dealer, service centre or independent, allowing them to do a set service on the vehicle without agreeing a price first is hardly ideal. Get a quote first - simplez.

BTW: That price strikes me as being run of the mill main dealer pricing to me. That's not to say it isn't expensive for what they actually do but they have to pay for the flash showroom, suits, coffee and potted plants. Steve.
Owned numerous Land Rover vehicles of all shapes and sizes over the decades.
Current Defender: A non tarts hand-bagged Puma 110 XS USW.

[Insert something impressive here such as extensive list of previous Land Rovers or examples of your prestigeous and expensive items, trinkets, houses, bikes, vehicles etc]

http://forums.lr4x4.com

I used to be Miserable ...but now I'm ecstatic.
Post #517400 24th Mar 2016 2:05pm
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ibexman



Member Since: 13 Dec 2008
Location: Essex
Posts: 2945

United Kingdom 
You will have these big cars Whistle
Post #517402 24th Mar 2016 2:15pm
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Iggle piggle



Member Since: 10 Sep 2014
Location: Wales
Posts: 378

United Kingdom 1989 Defender 90 V8 Petrol ST Alpine White
Main Stealers what can you do? there all the same!!

This afternoon I have booked my directors company S-class in for a service at the local Mercedes dealers,
Just short of £500 for what is essentially a basic service,
I mentioned a Clunk & squeak from the suspension that I noticed when driving it the other day

MB "No problem sir! but i have to inform you that we charge £111 for any diagnostic work as its out of warranty"
Me "Why?"
MB "its for hooking up our computer to the cars diagnostic system"
Me "& its that good it will tell you where a noise is coming from on the suspension?"
MB "Yes, but if we go on to repair the fault we find we will only charge you 50% of the diagnostic fee"
Me "Thats very generous!"
MB "Do you know which side, Front or rear the noise is coming from?"
ME " for £111 can you not work that out for yourself's? Forget the noise, I'll get our local garage to have a look!!"

If it were my choice our local garage would be servicing it but boss man wants an MB dealer stamp in the book Rolling Eyes
Post #517407 24th Mar 2016 2:39pm
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jimbob7



Member Since: 06 Jul 2013
Location: uk
Posts: 2055

You could do an oil change 5 times for that price.I would be 10000% more impressed if you could provide receipts for as much. Pov.spec,ftw. 2006, 110,TD5.
Post #517408 24th Mar 2016 2:42pm
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Supacat



Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 11018

United Kingdom 2013 Defender 110 Puma 2.2 XS DCPU Keswick Green
Post #517409 24th Mar 2016 3:02pm
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LoveTheMud



Member Since: 19 Feb 2015
Location: Weybridge Surrey & Pontefract West Yorkshire
Posts: 411

United Kingdom 2014 Defender 90 Puma 2.2 XS CSW Santorini Black
Im shocked I'm not the highest... My £480 was for Guy Salmon Thames Ditton, Surrey
Post #517411 24th Mar 2016 3:14pm
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Crofter



Member Since: 19 Feb 2015
Location: Peterhead
Posts: 169

United Kingdom 2009 Defender 110 Puma 2.4 USW Baltic Blue
[img]From day 1 I have had all my servicing done by a local country Garage. Before I bought the Defender I said I would not be taking it to a dealer for servicing. I was told this was ok so long as the local garage used Landrover parts.

So its only been to a dealer for a recall.

Local guy is times cheaper.[/img]
Post #517486 24th Mar 2016 7:20pm
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PDH



Member Since: 03 Dec 2009
Location: Shropshire
Posts: 179

United Kingdom 2015 Defender 90 Puma 2.2 XS CSW Santorini Black
I was just quoted £460 by Stafford landrover to do mine while it was in for warranty work.....

Ended up going to a local Indy and paid £235

Admittedly nobody at the Indy greeted me in the car park with an umbrella and I didn't get a courtesy car but the lovely woman who booked me in did drop me off in Town and picked me back up a few hours later.

Dealers are robbing bxxtards....... Puma 2.2 90 Stationwagon
Post #517640 25th Mar 2016 10:31am
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simon67



Member Since: 18 Jun 2015
Location: west sussex
Posts: 569

England 2004 Defender 90 Td5 HT Rutland Red
My normal approach

Call Harwoods, main dealer - get quote
Call independent and receive another

Call Harwoods back and its either yes or no, or we can knock this much off
Its always worked until this year when I thought sod it and it went to the independent direct

As someone said, somebody has to pay for the coffee machine, nice courtesy car and magazine rack

Reminds me, must get the service books stamped
Post #517641 25th Mar 2016 10:37am
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Supacat



Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 11018

United Kingdom 2013 Defender 110 Puma 2.2 XS DCPU Keswick Green
PDH wrote:
Dealers are robbing bxxtards.......


It might be unfair to blame the dealer. Rather, look to the manufacturer who imposes high cost requirements depending on the brand image they are looking to promote.

http://www.defender2.net/forum/post502543....fit#502543
Post #519156 30th Mar 2016 8:49am
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YOLO110



Member Since: 14 Feb 2015
Location: Perth Oz and Stansted UK
Posts: 1641

Australia 
I think Mini got it absolutely spot on years ago when they introduced their 'TLC' service pack for £100.00 at the time of purchasing a new car. Keeps the car with Mini and looks good for used purchasers with 5 years 'peace of mind'... Thumbs Up YOLO... You Only Live Once...
Post #519158 30th Mar 2016 9:02am
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R1200GS



Member Since: 12 Jul 2015
Location: Hampshire
Posts: 265

United Kingdom 2016 Defender 90 Puma 2.2 XS CSW Keswick Green
I got a service package with a BMW I purchased a few years ago. It cost £500 and was for all servicing over a 5year period.

Worked perfectly and I either waited (and drank their coffee, munched their biccys ) or paid a nominal amount for a courtesy car.....
Post #519241 30th Mar 2016 3:09pm
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