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GUM97



Member Since: 05 Feb 2012
Location: Cheshire
Posts: 3555
United Kingdom 1997 Defender 90 300 Tdi HT Stornoway Grey
Any customer has the right to go to any main dealer and request a print out of the entire service portfolio for their vehicle (or one they're buying etc.) Thumbs Up An engine to TDi for!
"Land Rover- Proudly turning drivers into mechanics since 1948"
Post #364698 15th Oct 2014 5:01pm
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Venomator



Member Since: 25 Aug 2014
Location: Peterborough
Posts: 2087
United Kingdom 
Thanks for that Pete, wonder if that has been tested successfully by anyone yet... Whistle

And, in any case, it seems it would be rather pointless for mine... Rolling with laughter  Rog... Mr. Green
The GREEN One...

MY2016 Urban Truck Build Thread - http://www.defender2.net/forum/topic40548....al[/color]
Post #364700 15th Oct 2014 5:28pm
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Pickles



Member Since: 26 May 2013
Location: Melbourne
Posts: 3784
Australia 2013 Defender 90 Puma 2.2 CSW Keswick Green
Myers wrote:
Hi all

My MY14 didn't come with a paper service record book, when I asked the local dealer I was also told that everything was going to be held electronically.

I managed to get hold of a service record book for £15, now stamped by local LR indi.

I do agree with Bpman, it appeas that they are forcing you to use their system.

What was the part number, & is it Defender specific, or simply a generic one for all Land Rovers?
Pickles.
Post #364823 15th Oct 2014 10:31pm
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TJ101



Member Since: 30 May 2007
Location: Taunton Somerset
Posts: 3750
Isle Of Man 2015 Defender 110 Puma 2.2 XS CSW Montalcino Red
Re: 2015MY Service Book
TJ101 wrote:


A replacement service book with the ability to stamp, is part number LLRL0178ENG about a tenner


My opening post Pickles Thumbs Up California F1, 75th 110 "Kermit", 50th Ann V8, 90 V8 Hybrid, 55 Series 1

Main Brian James Trailer Dealer for South West UK
Post #364845 16th Oct 2014 6:50am
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apt100



Member Since: 05 Mar 2015
Location: Derbyshire
Posts: 1547
United Kingdom 2016 Defender 90 Puma 2.2 XS CSW Aintree Green
GUM97 wrote:
Any customer has the right to go to any main dealer and request a print out of the entire service portfolio for their vehicle (or one they're buying etc.) Thumbs Up


Just found this post through searching.
Can anybody confirm this is definitely the case?
No offence to GUM97 by the way Thumbs Up
It's just that I asked recently for a dealer to print me out the service history of my existing LR and they told me they had no record and it had to be done by the dealer that did the work.

Were they correct or fobbing me off?
Post #451155 1st Sep 2015 5:46pm
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david mitchell



Member Since: 01 Jul 2012
Location: Meath
Posts: 418
Ireland 2003 Defender 90 Td5 HT Epsom Green
I’ve just been quoted 55 euro for a td5 service record book from a land rover garage here in the republic of Ireland!!!!Total madness.

Any idea how much they are in the UK?

Perhaps Duckworth parts might have one at a reasonable price?
Post #496113 25th Jan 2016 11:57am
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chrisbowler



Member Since: 25 Jun 2011
Location: wales
Posts: 101
Independent Land Rover Specialists who have a TOPIX account and are cleared for On Line Service Record can also view and edit vehicle service history.

Chris Bowler
Post #497218 27th Jan 2016 10:43pm
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adamatdraycott



Member Since: 11 Nov 2013
Location: Midlands
Posts: 299
United Kingdom 2014 Defender 90 Puma 2.2 SW Corris Grey
The online service database is accessible by anyone with an account. You as owners can upload invoices from both dealers and independent workshops. These are then checked by LR and added to the corresponding car. I have mine serviced at a dealership and was shocked to see the invoices had not been automatically uploaded. I did it myself and they now appear.

https://osh.landrover.com/login
Post #497231 27th Jan 2016 11:05pm
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Supacat



Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 11018
United Kingdom 2013 Defender 110 Puma 2.2 XS DCPU Keswick Green
Before I type all my personal details into a website that does not look like it's address is the main land rover one - who can verify that this is legitimate?
Post #497358 28th Jan 2016 11:14am
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adamatdraycott



Member Since: 11 Nov 2013
Location: Midlands
Posts: 299
United Kingdom 2014 Defender 90 Puma 2.2 SW Corris Grey
I thought that also... but it is legit.

The registration process is quite long. From what i remember you send a request to LR to join, they then accept and provide you with an OSH code to login
Post #497361 28th Jan 2016 11:20am
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TJ101



Member Since: 30 May 2007
Location: Taunton Somerset
Posts: 3750
Isle Of Man 2015 Defender 110 Puma 2.2 XS CSW Montalcino Red
Correct from memory,,

Did mine 6/8 moths ago ? California F1, 75th 110 "Kermit", 50th Ann V8, 90 V8 Hybrid, 55 Series 1

Main Brian James Trailer Dealer for South West UK
Post #497366 28th Jan 2016 11:34am
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TJ101



Member Since: 30 May 2007
Location: Taunton Somerset
Posts: 3750
Isle Of Man 2015 Defender 110 Puma 2.2 XS CSW Montalcino Red
Just found my original mail,, comes from a LR mail address signed Mr Ahmed and looks puka California F1, 75th 110 "Kermit", 50th Ann V8, 90 V8 Hybrid, 55 Series 1

Main Brian James Trailer Dealer for South West UK
Post #497367 28th Jan 2016 11:35am
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Sphere



Member Since: 26 Apr 2013
Location: Midlands
Posts: 725
United Kingdom 2015 Defender 110 Puma 2.2 USW Keswick Green
I have always serviced my own defenders so that I know there done properly however also never had a warentee to worry about. Now I do I am not sure what way to go. I wont be taking it to listers my local dealer as I couldn't be sure they put the correct oil in but unsure if to go to another main dealer, DIY or indi?

What do other people do and has anyone had warentee issues after servicing no main dealer
Post #497375 28th Jan 2016 11:53am
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adamatdraycott



Member Since: 11 Nov 2013
Location: Midlands
Posts: 299
United Kingdom 2014 Defender 90 Puma 2.2 SW Corris Grey
As long as genuine parts are fitted i don't think LR can refuse warranty work
Post #497376 28th Jan 2016 12:01pm
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TJ101



Member Since: 30 May 2007
Location: Taunton Somerset
Posts: 3750
Isle Of Man 2015 Defender 110 Puma 2.2 XS CSW Montalcino Red
Block exception states as a vehicle owner, you have the right to take your car to any garage or mechanic for servicing, but you must ensure that the servicing is carried out exactly as per the manufacturer’s servicing schedule. This means servicing must be undertaken on time and must use any parts or lubricants specified by the manufacturer.

Doing it yourselves is debatable Shocked California F1, 75th 110 "Kermit", 50th Ann V8, 90 V8 Hybrid, 55 Series 1

Main Brian James Trailer Dealer for South West UK
Post #497389 28th Jan 2016 12:35pm
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