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rleslie



Member Since: 10 May 2012
Location: Ellon, Aberdeenshire
Posts: 128

Scotland 2007 Defender 110 Puma 2.4 XS CSW Epsom Green
The best customer service at Peterburgh show
Had to give a big shout out to Brendan and the 4x4 overlander crew at Peterburgh show today. They were all great in spending time helping us pick a tent, and then fixing my rear wheel carrier. Thanks.

Apart from the team laughing at my wood screws! I'll be changing them when I get home.

Cheers Richard
Post #456415 19th Sep 2015 8:14pm
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Blacktt600



Member Since: 30 Nov 2013
Location: Leeds
Posts: 125

England 2008 Defender 110 Puma 2.4 XS CSW Cairns Blue
You should have looked in mine! Nothing wrong with wood screws😄
Post #456434 19th Sep 2015 9:10pm
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Hufflepuff



Member Since: 25 Oct 2014
Location: Hampshire
Posts: 727

England 2005 Defender 90 Td5 XS CSW Tonga Green
I think I got sunburnt. Who would have thought it after the last couple of weeks? Spent 3 hours driving up in miserable fog too.
Post #456464 19th Sep 2015 11:53pm
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acuss01



Member Since: 27 Jun 2014
Location: London
Posts: 225

United Kingdom 2015 Defender 110 Puma 2.2 XS CSW Montalcino Red
Here here for Brendan and Barbara. Even managed to eat my pizza from the the stand nearby in luxurious comfort courtesy of their selection on Oztent Chairs! 2015 110 XS CSW Montalcino Red with Black Pack
Post #456635 20th Sep 2015 8:18pm
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leeds



Member Since: 28 Dec 2009
Location: West Yorkshire
Posts: 8582

United Kingdom 
Thank you for your kind word lads. We do try to be helpful and informative about the products we sell.

One of the difficulties with selling items for Defenders is not only the build tolerance of the Defender but the different modifications that different owners do over the life span of a single Defender.



Brendan
Post #456928 21st Sep 2015 7:38pm
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RRUK
Site Supporter


Member Since: 31 Mar 2010
Location: Leicestershire
Posts: 2025

United Kingdom 
Everyone was friendly.

From the rubber matting guy who didn't mind my non standard measurements to the tool selling chap who just lent me his tape measure so I could double check some internal measurements in one of the show Defenders.

It seemed a very friendly day overall. 2016 D4 HSE

1998 110 TUM HS FFR Hard Top XD WOLF

1982 Series 3 SWB Petrol
Post #456936 21st Sep 2015 8:03pm
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Pjembe



Member Since: 21 Jul 2015
Location: Newbiggin by the Sea
Posts: 143

United Kingdom 2015 Defender 110 Puma 2.2 USW Santorini Black
Totally agree. Big thumbs up for Brendan & Barbara Thumbs Up Thumbs Up Despite being extremely busy, they still had time to chat and answer questions.
Post #456942 21st Sep 2015 8:23pm
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JWL



Member Since: 26 Oct 2011
Location: Hereford
Posts: 3443

England 2002 Defender 110 Td5 SW Coniston Green
I must admit whilst looking that I was mildly puzzled to see this chap come marching over to the back of the 90 on the JLR display and start measuring up the inside.
It all becomes clear now Laughing
Post #456965 21st Sep 2015 9:46pm
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leeds



Member Since: 28 Dec 2009
Location: West Yorkshire
Posts: 8582

United Kingdom 
Only criticism of customers was that they did not cadge cake to the usual extent and as a result have had to export some to Germany and bring some home. Definitely over catered this time so it is going into school tomorrow.
Regard
Barbara
Ps we aim to please -anybody can sell but not everyone can back it up on the service front.
Post #456974 21st Sep 2015 10:37pm
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leeds



Member Since: 28 Dec 2009
Location: West Yorkshire
Posts: 8582

United Kingdom 
Well the show must have been reasonably busy. We did not have the usual suspects of fellow traders coming onto the stand cadging coffee and cake!

We even had to export beer to Germany rather then bring it back to Yorkshire.

At least one fellow trader is in the dog house as they did not bring along the normal token of red wine! Standards are definitely slipping!


Brendan
Post #456979 21st Sep 2015 11:10pm
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Terryt



Member Since: 28 Jun 2012
Location: Lerryn. Cornwall.
Posts: 750

United Kingdom 
You had CAKE.......oh well I got what I needed from you thank you ...and I got a close look at the Eco wing and how it fits .
So my next purchase will be .........
Terry
Post #457024 22nd Sep 2015 7:24am
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leeds



Member Since: 28 Dec 2009
Location: West Yorkshire
Posts: 8582

United Kingdom 
Cake Rolling with laughter
Barbara
Post #457678 24th Sep 2015 7:29am
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leeds



Member Since: 28 Dec 2009
Location: West Yorkshire
Posts: 8582

United Kingdom 
Terryt wrote:
You had CAKE.......oh well I got what I needed from you thank you ...and I got a close look at the Eco wing and how it fits .
So my next purchase will be .........
Terry




Cake with a free Eco Foxwing thrown in? Rolling with laughter





Brendan
Post #457946 25th Sep 2015 7:58am
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