 | Home > Off Topic > Tyreleader UK- A warning of poor service! |
 
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| davew Member Since: 02 Jan 2012 Location: North Yorkshire Posts: 888   
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The confirmation email from them will have had the size on it that you ordered, the one they sent immediately after ordering. http://www.yorkshireoffroadclub.net/ |
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8th Jul 2015 9:10am |
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| SailingTom Member Since: 19 Nov 2013 Location: ESSEX Posts: 1722 
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/\ Correct, hence why I then realised it was changed as they had no stock of the 285 I clicked buy on
I paid by debit card stupidly, but no worries anyway as is all sorted now. Amazed I got any money back off them actually! Cant be bothered putting more time into them so leaving it at that  |
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8th Jul 2015 9:59am |
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| K9F Member Since: 12 Nov 2009 Location: Bournemouth Posts: 9610 
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There is no excuse for poor customer service and I do sympathise to an extent......was it their purposeful intent to get their hands on your money as you imply or an honest mistake on your behalf?
Your fault?????
Their fault????
Very conflicting and different perspectives. As Davew touched on you may have got exactly what you pressed the buttons and ordered, the prices between 245 and 285 are different too by about £20, perhaps your receipt would have clarified? Still immaterial now as you stated. Glad you got your money back either way. If you go through life with your head in the sand....all people will see is an ar5e!!
Treat every day as if it is your last....one day you will be right!! |
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8th Jul 2015 10:19am |
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| SailingTom Member Since: 19 Nov 2013 Location: ESSEX Posts: 1722
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Your right Mal
I thought when I started the topic I had simply just ordered the wrong one and was mainly focused on just sending it back. However as i later put when I looked back it was a 285 that I clicked buy on and had appeared in the 285 results, the next email orders all said the different size that was sent, so guess as it was out of stock that it was changed. I had no reason to doubt it was my fault as the other emails do say the other size, the irritating bit was just the lack of response as that could easily be sorted. Edit. first email lists 285 all others list 245 Hope this makes it a bit clearer Last edited by SailingTom on 8th Jul 2015 10:31am. Edited 1 time in total |
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8th Jul 2015 10:27am |
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| SailingTom Member Since: 19 Nov 2013 Location: ESSEX Posts: 1722
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Just to add that now tyre leader no longer stock the 285 75 16 km2 mud
Anyway like you say finally resolved now, just not a good experience from me |
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8th Jul 2015 10:30am |
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| K9F Member Since: 12 Nov 2009 Location: Bournemouth Posts: 9610
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I know they no longer stock but ironically the size you wanted was the most expensive. I bought mine from them in March and the prices gradually increased up to 285 then dropped again significantly to mine the less popular size of 305. Shameful if they did indeed change the order and send you the smaller tyre but charged you for the larger to boot? (No pun intended!
 ) If you go through life with your head in the sand....all people will see is an ar5e!!
Treat every day as if it is your last....one day you will be right!! |
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8th Jul 2015 10:41am |
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| SailingTom Member Since: 19 Nov 2013 Location: ESSEX Posts: 1722
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Haha well luckily Ive managed to get hold of one so will be fitted this evening.
Then just have to look for a nice set of mach 5's |
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8th Jul 2015 10:49am |
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| K9F Member Since: 12 Nov 2009 Location: Bournemouth Posts: 9610
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Excellent choice.
My second set went a little while ago. I'll keep an eye out for you. If you go through life with your head in the sand....all people will see is an ar5e!!
Treat every day as if it is your last....one day you will be right!! |
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8th Jul 2015 11:17am |
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| SailingTom Member Since: 19 Nov 2013 Location: ESSEX Posts: 1722
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thanks mate after some 16's x8 ideally condition doesnt matter as ill get them painted a nice colour anyway
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8th Jul 2015 11:19am |
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| K9F Member Since: 12 Nov 2009 Location: Bournemouth Posts: 9610
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I know you're necessarily a 'traditionalist' when it comes to wheel colour! The limestones looked great!
As long as your 'nice colour' doesn't fall into the black, anthracite, silver or white colour spectrum it'll sit well with me! If you go through life with your head in the sand....all people will see is an ar5e!!
Treat every day as if it is your last....one day you will be right!! |
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8th Jul 2015 11:53am |
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| SailingTom Member Since: 19 Nov 2013 Location: ESSEX Posts: 1722
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Another classic land rover colour yes, havent seen any done in it, but think it will work well with my white. depends what I find though either some twisted 16's again or mach 5's
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8th Jul 2015 12:15pm |
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