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discomog



Member Since: 09 May 2015
Location: Notts/Lincs Border
Posts: 2526

United Kingdom 2015 Defender 90 Puma 2.2 XS CSW Santorini Black
Fixed Price Servicing
Just taken delivery of new 90 XS SW. At the time of purchase I asked about fixed price servicing for the Defender as this was being advertised in the dealership at the time for the Discovery Sport (£499 for five years). A few days later I received a call from my selling dealer quoting a staggering £1499 for the Defender. Can JLR confirm this as it seems extortionate bearing in mind that my wife has just done a deal on a new BMW for less than £500 for five years.
Post #428368 3rd Jun 2015 3:57pm
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RobKeay



Member Since: 19 Jul 2009
Location: Stafford
Posts: 1579

United Kingdom 2014 Defender 110 Puma 2.2 USW Corris Grey
Better than me I paid £700 for two years or two services in my case. Defenders are quite expenise to service in comparison to modern cars in the same price bracket. Friend of mine manage 3 years free servicing when he brought his car.
Post #428369 3rd Jun 2015 4:05pm
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gilarion



Member Since: 05 Dec 2013
Location: Wales
Posts: 5110

Wales 2007 Defender 90 Other CSW Trident Green
Another one, my wife last year bought a new BMW Mini with a TLC pack which cost £300.00 for five year servicing or fifty thousand miles whichever comes first. I know there is a difference between a Mini and a Defender but at £1499 they are having a laugh. For those who like Welsh Mountains and narrow boats have a look at my videos and photos at..

http://www.youtube.com/user/conwy1
Post #428370 3rd Jun 2015 4:08pm
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jimz



Member Since: 01 Mar 2015
Location: Horsham, Sussex
Posts: 128

United Kingdom 
I was told they didn't do this for Defenders when I bought mine two months ago!
Post #428442 3rd Jun 2015 8:39pm
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discomog



Member Since: 09 May 2015
Location: Notts/Lincs Border
Posts: 2526

United Kingdom 2015 Defender 90 Puma 2.2 XS CSW Santorini Black
Jimz,
It just seems to emphasise that we are getting some mixed messages about fixed price servicing from JLR and its dealers.
Post #428445 3rd Jun 2015 8:55pm
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CRC@LandRover
Verified Account
Verified Account

Member Since: 25 Mar 2013
Location: Coventry
Posts: 383

United Kingdom 
Hi discomog

Thank you for your post.

I note your query and can confirm that currently Land Rover do not offer a fixed price service plan for the Defender. Fixed price service plans are being introduced on our newer vehicles, however as production of the Defender will cease in December 2015, there are no plans to introduce a fixed price service plan for the Defender.

I am aware that our retailers may offer their own service plans, for further discussion, I would suggest speaking to the retailer of your choice.

Regards

Ryan
Post #428564 4th Jun 2015 11:35am
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discomog



Member Since: 09 May 2015
Location: Notts/Lincs Border
Posts: 2526

United Kingdom 2015 Defender 90 Puma 2.2 XS CSW Santorini Black
Thanks Ryan for the quick response. I can understand the reason behind not offering fixed price servicing on an outgoing model. Thanks again for the taking the time to respond.
Post #428602 4th Jun 2015 3:16pm
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JMG



Member Since: 16 Apr 2014
Location: Surrey
Posts: 222

United Kingdom 2014 Defender 90 Puma 2.2 XS CSW Stornoway Grey
Independent for me all day long, I wouldn't go near a dealer for something as important as a service.
JMG
Post #428622 4th Jun 2015 5:32pm
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BarryT



Member Since: 17 Feb 2015
Location: not far from RED WHARF BAY
Posts: 117

Wales 2015 Defender 90 Puma 2.2 XS CSW Corris Grey
£1079 I've been quoted for 3 year service plan, how much saving is this price when comparing to individual 1,2,3 year service costs.

BarryT
Post #428826 5th Jun 2015 3:10pm
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ericvv



Member Since: 02 Jun 2011
Location: Near the Jet d'Eau
Posts: 5816

Switzerland 2009 Defender 110 Puma 2.4 SVX Station Wagon Santorini Black
Land Rover UK have a lot to learn from Land Rover Switzerland apparently.
Every new Defender you buy here comes standard with 3 years full factory unlimited warranty,.... and with 3 years service A or B as is required, .... including annual replacement of the windshield wipers. Cool
All that at zero extra cost. Thumbs Up

Even better, if you buy thereafter the 3 year extra warranty (year 4-6) the service for those years is also included again. No shortcuts, replacing brake fluid, brake disks/pads, if prescribed or required, it will be done at their expense, ..... again including those annual windshield wiper changes Whistle Thumbs Up
Eric You never actually own a Defender. You merely look after it for the next generation.
http://youtu.be/yVRlSsJwD0o
https://youtu.be/vmPr3oTHndg
https://www.youtube.com/watch?v=_GtzTT9Pdl0
https://www.youtube.com/watch?v=ABqKPz28e6A
https://www.youtube.com/watch?v=rLZ49Jce_n0
https://www.youtube.com/watch?v=XvAsz_ilQYU
https://www.youtube.com/watch?v=K8tMHiX9lSw
https://m.youtube.com/watch?v=dxwjPuHIV7I
https://vimeo.com/201482507
https://www.youtube.com/watch?v=ZSixqL0iyHw
Post #428846 5th Jun 2015 4:42pm
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Supacat



Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 11018

United Kingdom 2013 Defender 110 Puma 2.2 XS DCPU Keswick Green
Eric - I'd have to look up the group holdings to be sure, but does that mean that the answer from Ryan above is actually not true?
Post #428868 5th Jun 2015 7:04pm
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ericvv



Member Since: 02 Jun 2011
Location: Near the Jet d'Eau
Posts: 5816

Switzerland 2009 Defender 110 Puma 2.4 SVX Station Wagon Santorini Black
Post #428875 5th Jun 2015 7:31pm
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tookaphotoof



Member Since: 18 Mar 2013
Location: dordrecht
Posts: 1279

Netherlands 2013 Defender 130 Puma 2.2 HCPU Santorini Black
Wow! How much money I'd already have saved with the Swiss service in Holland. 😳
Post #428892 5th Jun 2015 8:06pm
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Al_The_Pal



Member Since: 09 Feb 2015
Location: Near the bottom on the right
Posts: 146

2015 Defender 110 Puma 2.2 XS CSW Corris Grey
The flyer that came with the car from my dealer offered a service plan at £55pm... I think I'll pass on that :-/... £1980 for three years servicing!
Post #428964 6th Jun 2015 7:49am
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tookaphotoof



Member Since: 18 Mar 2013
Location: dordrecht
Posts: 1279

Netherlands 2013 Defender 130 Puma 2.2 HCPU Santorini Black
I would, but I guess it depends on how much you drive? Wink
Post #428968 6th Jun 2015 8:33am
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