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stanley



Member Since: 18 Sep 2009
Location: Dorset /hampshire
Posts: 1033
United Kingdom 2011 Defender 110 Puma 2.4 USW Orkney Grey
I like this......

Perhaps it reminds me of my childhood!
Post #414839 8th Apr 2015 5:06pm
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ericvv



Member Since: 02 Jun 2011
Location: Near the Jet d'Eau
Posts: 5816
Switzerland 2009 Defender 110 Puma 2.4 SVX Station Wagon Santorini Black
Very good ad Thumbs Up You never actually own a Defender. You merely look after it for the next generation.
http://youtu.be/yVRlSsJwD0o
https://youtu.be/vmPr3oTHndg
https://www.youtube.com/watch?v=_GtzTT9Pdl0
https://www.youtube.com/watch?v=ABqKPz28e6A
https://www.youtube.com/watch?v=rLZ49Jce_n0
https://www.youtube.com/watch?v=XvAsz_ilQYU
https://www.youtube.com/watch?v=K8tMHiX9lSw
https://m.youtube.com/watch?v=dxwjPuHIV7I
https://vimeo.com/201482507
https://www.youtube.com/watch?v=ZSixqL0iyHw
Post #414841 8th Apr 2015 5:12pm
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Peter Td4



Member Since: 23 Oct 2010
Location: Antwerp, Belgium
Posts: 228
Belgium 2008 Defender 110 Puma 2.4 HCPU Santorini Black
Brings a smile to my face Thumbs Up Peter,

Defender 110 StaWa - Td5
Defender 110 HCPU - Puma
Defender 90 Soft Top - Td5
Post #414846 8th Apr 2015 5:26pm
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mk1collector



Member Since: 17 Sep 2009
Location: West Yorkshire
Posts: 6771
England 2004 Defender 110 Td5 CSW Bonatti Grey
It's a shame what they're saying is a load of rubbish Rolling with laughter Ray
My build thread
http://www.defender2.net/forum/topic17615.html
Post #414850 8th Apr 2015 6:04pm
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sweepc



Member Since: 19 Jun 2011
Location: uk
Posts: 568
2013 Defender 90 Puma 2.2 XS CSW Santorini Black
Yeh great ad.... Unfortunately my experience of their technicians doesn't quite back it up!
Post #414856 8th Apr 2015 6:22pm
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stanley



Member Since: 18 Sep 2009
Location: Dorset /hampshire
Posts: 1033
United Kingdom 2011 Defender 110 Puma 2.4 USW Orkney Grey
All I can say is Westovers in Christchurch IMHO to adhere to the video!
Post #414900 8th Apr 2015 9:11pm
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LR90XS2011



Member Since: 05 Apr 2011
Location: bickenhill
Posts: 3650
United Kingdom 2011 Defender 90 Puma 2.4 XS CSW Galway Green
sweepc wrote:
Yeh great ad.... Unfortunately my experience of their technicians doesn't quite back it up!


ditto from one well known midlands dealer, however Guy Salmon at Coventry did a good job on my clutch and drive shaft DEFENDER 90 TDCI XS,

I hope everyone is well and your land rovers make you happy
Post #414933 9th Apr 2015 5:14am
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mrd1990



Member Since: 16 Aug 2012
Location: Wales
Posts: 601
Wales 2000 Defender 110 Td5 CSW Epsom Green
"Rigorously tested genuine parts"
Post #414982 9th Apr 2015 11:16am
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K9F



Member Since: 12 Nov 2009
Location: Bournemouth
Posts: 9610
United Kingdom 2008 Defender 90 Puma 2.4 XS CSW Stornoway Grey
stanley wrote:
All I can say is Westovers in Christchurch IMHO to adhere to the video!


Yes they do from a non-dialogue perspective as rocket......oops sorry Land Rover 'polishers.' My experience with them has been varied.......infrequently good but more often as per quote 1.......

K9F wrote:
....Westovers in Christchurch???? Less said the better but they are 'So far up their own ar535 you find yourself speaking to a pair of heels.


K9F wrote:
Dealers experience can depend on ambient millibar pressure of the day, whether the sun is shining, and perhaps most importantly how strong and which way the wind is blowing?
One dealer I have used their customer care and service standard can vary hugely. One visit they will bend over backwards to offer assistance and advice and the next they can have an 'air of arrogance' beyond belief.


A paint repair their own bodyshop had carried out......

K9F wrote:
.......Other side I would have to pay for myself according to the 'Gospel' of my local dealership Westovers. WTF??????? "I think not" I informed them and sprung the fact one side had been done by their very own bodyshop only 11 months previous!


Laughing If you go through life with your head in the sand....all people will see is an ar5e!!

Treat every day as if it is your last....one day you will be right!!
Post #414999 9th Apr 2015 12:16pm
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stanley



Member Since: 18 Sep 2009
Location: Dorset /hampshire
Posts: 1033
United Kingdom 2011 Defender 110 Puma 2.4 USW Orkney Grey
Maybe I jsut get them on a good day! Razz
Post #415005 9th Apr 2015 12:40pm
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K9F



Member Since: 12 Nov 2009
Location: Bournemouth
Posts: 9610
United Kingdom 2008 Defender 90 Puma 2.4 XS CSW Stornoway Grey
Much better.....either mine or Rustyboxx's suggestions..... Thumbs Up

http://www.defender2.net/forum/topic19702....lder+hills If you go through life with your head in the sand....all people will see is an ar5e!!

Treat every day as if it is your last....one day you will be right!!
Post #415010 9th Apr 2015 1:17pm
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X4SKP



Member Since: 29 Nov 2013
Location: Berkshire
Posts: 2295
United Kingdom 2010 Defender 90 Puma 2.4 SW Stornoway Grey
Hello stanley

Nice add but you do start to think as it gets to the main message that
maybe for some it's a triumph of PR over experience.

To be fair the majority of servicing (for me) at JLR has been good,
they are just eye-wateringly expensive at between £1.50 - £2.00 a minute
(but they would argue on-par with other 'premium car servicing')

My last visit to my local JLR Dealer, a recall to fix seat belt bolts, resulted
in the work being done ok, but someone, a mechanic probably, (called Matt)
writing his name (durrrrr Rolling with laughter ) across my spare wheel cover, the car
wasn't totally clean going in and so very fine hire-line scratches spelling out
this guys name could be seen when cleaned off. It took me around 30 minutes
to cut and polish this out.

I now have a 'free valeting promise' against my vehicle, if I take it back there,
I have no plans to take up this offer... Exclamation SKIP
https://www.defender2.net/forum/topic83242.html
Post #415021 9th Apr 2015 2:04pm
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