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CatherineF



Member Since: 22 Nov 2014
Location: Wiltshire
Posts: 762

United Kingdom 
The Last Service
Just been having a look at the Service History on the Defender.

It turned 4 years of age on December 21st 2014 and done 38,300 miles.

In that time frame it's only had 2 services although both were at a main dealer in Chester. The last one was done in March 2014 at 29,000 miles. It actually had the 48K service (not sure why as I would have thought it would have perhaps had the 36K one).

The other thing that I've been pondering is that it had a Engine Flush, now I've had a look at what the 48K service schedule includes and I can't see an engine flush being part of it.

Would anyone have any ideas as to why it would have had this? 2015 Audi Q3 Quattro S Line Plus 184 TDI Stronic
2010 90 SMC Over Land Nero Edition - Santorini Black Metallic (Now Departed)
Post #383969 1st Jan 2015 6:51pm
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munch90



Member Since: 26 Oct 2013
Location: guildford
Posts: 3558

England 
Maybe because it was a while inbetween services , and they thought it may need it

Or maybe had some sludge build up from cheap oil etc

its 48k or 4 years otherwise if you went only by miles some wouldn't get serviced for 10yrs
Post #383973 1st Jan 2015 7:03pm
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CatherineF



Member Since: 22 Nov 2014
Location: Wiltshire
Posts: 762

United Kingdom 
Yeah I guess I was expecting it to have had the 36K/3 year service but for some reason it hasn't. 2015 Audi Q3 Quattro S Line Plus 184 TDI Stronic
2010 90 SMC Over Land Nero Edition - Santorini Black Metallic (Now Departed)
Post #383975 1st Jan 2015 7:09pm
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mk1collector



Member Since: 17 Sep 2009
Location: West Yorkshire
Posts: 6769

England 2004 Defender 110 Td5 CSW Bonatti Grey
I don't want to sound negative but you seem to be needing to do a lot of work to your new purchase and only just finding out about the service schedule now seems strange Shocked I hope you got it at a good price!

Ray
Post #384038 1st Jan 2015 9:03pm
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CatherineF



Member Since: 22 Nov 2014
Location: Wiltshire
Posts: 762

United Kingdom 
Sorry I should have said I knew it only had 2 services when in a perfect world it should have had 3 stamps in the book with a 4th one becoming due.

I guess what I hadn't expected was for one of the 2 services to have been the 48K (maybe there isn't a difference between a 24k/48k?) and I'd also not come across a vehicle having an engine flush before.

1st service was "A" 12k on 24.8.12 @ 12,516 miles
2nd service was "B" 48K on on 25.2.14 @ 29,778 miles 2015 Audi Q3 Quattro S Line Plus 184 TDI Stronic
2010 90 SMC Over Land Nero Edition - Santorini Black Metallic (Now Departed)
Post #384043 1st Jan 2015 9:18pm
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CatherineF



Member Since: 22 Nov 2014
Location: Wiltshire
Posts: 762

United Kingdom 
Receipt shows:

Labour 2.8 Hours @ £128.13
Parts @ £178.37

Parts were:

Element (Oil)
Plug
Battery Additive
Element (Fuel)
Element (Air)
Fortron Fuel Treat
Fortron Engine Flush
Service Kit Xpart
Helix HX7 5W-30
80W90 Oil

Software Up to Date. 2015 Audi Q3 Quattro S Line Plus 184 TDI Stronic
2010 90 SMC Over Land Nero Edition - Santorini Black Metallic (Now Departed)
Post #384056 1st Jan 2015 9:41pm
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bga86



Member Since: 17 Jan 2014
Location: Here and there
Posts: 205

2015 Defender 90 Puma 2.2 HT Fuji White
Catherine, the engine flush and fuel treatment are up sell items at a dealer. The reception staff get paid a commission if they sell those treatments to people having services, near enough every service when I worked at stratstone (for 4 years) had engine flush/fuel/oil treatments added.

Nowt to be concerned about Thumbs Up
Post #384108 2nd Jan 2015 6:57am
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CatherineF



Member Since: 22 Nov 2014
Location: Wiltshire
Posts: 762

United Kingdom 
Thanks BGA Smile

Service was done by an Inchcape franchise. 2015 Audi Q3 Quattro S Line Plus 184 TDI Stronic
2010 90 SMC Over Land Nero Edition - Santorini Black Metallic (Now Departed)
Post #384120 2nd Jan 2015 8:47am
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K9F



Member Since: 12 Nov 2009
Location: Bournemouth
Posts: 9610

United Kingdom 2008 Defender 90 Puma 2.4 XS CSW Stornoway Grey
Similar situation to myself if I am perhaps reading this correctly........

For the last couple of years I have only covered very little mileage in my Defender and decided as a result not to waste money by having the services scheduled 'on time' but mileage. No point paying out for a service when you have only done perhaps 2000 miles since the last one.
At 36,000 miles the vehicle went in for a service but due to the fact it was over four years old they carried out a four year 48,000 mile service. They even asked whether I wanted the stamp in the next available space or in the relevant slot missing one. If you go through life with your head in the sand....all people will see is an ar5e!!

Treat every day as if it is your last....one day you will be right!!
Post #384125 2nd Jan 2015 9:31am
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theorangebandit



Member Since: 03 Jun 2013
Location: Stowmarket
Posts: 862

Don't forget we all know somebody that has an old beat up Peugeot that he's never serviced since he bought it and its only broken twice in the ten years he's dragged it around the UK. And both those repairs were exhaust issues.

The point I'm making is this, while I know that oil degrades and that degradation happens over time, and is accelerated by heavy use. The actual issue is due to the sales arena. Mine I bought with only two stamps and also should've had 3 with a 4th due. Service history didn't bother me as I inspected the vehicle and since purchase only had on problem that was sorted under service recall, the vac pump.

Unfortunately the hit comes when you try to sell on in the future a dealer will pick at the missing stamps. While you can justify your missing stamps they'll claim they cant justify for resale to a new customer.

Many manufacturers claim 20,000 mile oil is now used on their engines yet land rover don't seem to. While there is a definate need to service vehicles this need is tainted by the need to sell a product. Shorter intervals mean more servicing equals more money for land rover garages.

I forgot where I'm going with this but I spent long enough writing it so I'm posting it haha I'm sure someone may be able to pluck out my point
Post #384129 2nd Jan 2015 9:46am
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CatherineF



Member Since: 22 Nov 2014
Location: Wiltshire
Posts: 762

United Kingdom 
Condition Based/Long Service Intervals from memory seemed to be all the rage when we were buying cars between 2003 - 2007.

Now I'm seeing it mentioned less and less. From memory all bar 1 of the brands we sell ALL have service schedules of 1 year/12,500 miles. The 1 that doesn't has the option of Long Life Service, but we have to "activate" it at PDI. 2015 Audi Q3 Quattro S Line Plus 184 TDI Stronic
2010 90 SMC Over Land Nero Edition - Santorini Black Metallic (Now Departed)
Post #384131 2nd Jan 2015 9:51am
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K9F



Member Since: 12 Nov 2009
Location: Bournemouth
Posts: 9610

United Kingdom 2008 Defender 90 Puma 2.4 XS CSW Stornoway Grey
theorangebandit wrote:
I forgot where I'm going with this but I spent long enough writing it so I'm posting it haha I'm sure someone may be able to pluck out my point


Perhaps TOB you may have been heading in this direction and your point was going to be......

If the vehicle is a 'keeper' it matters not one jot! Thumbs Up Laughing

My last Discovery which was a 50th Anniversary went to a mate of mine who has not had it serviced since 2003. It still runs....

Shocked If you go through life with your head in the sand....all people will see is an ar5e!!

Treat every day as if it is your last....one day you will be right!!
Post #384132 2nd Jan 2015 9:52am
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theorangebandit



Member Since: 03 Jun 2013
Location: Stowmarket
Posts: 862

I think you've nailed my point there, I don't plan to sell mine ever lol
Post #384135 2nd Jan 2015 10:34am
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roel



Member Since: 08 Aug 2009
Location: Lelystad
Posts: 2039

Netherlands 2003 Defender 90 Td5 PU Caledonian Blue
You have to think about how the car was used. As an example my D3 needs service by now as it's covered just a little more then the planned 24000 km since last service that was about 2 years ago.
Oh yes I hear you sayimng already that's very bad. But I hardly drive short distances in it. 90% of what I drive with it is 100km or longer including 2 trips to Poland and a few times to the Czech republic, 2 times skiing in France. That alone is close to 20000km the rest are trips to the family.

I know oil deteriorates with age but more by short distances and not getting upto the right temperature.

If you don't drive the distance and drive short trips frequently I would still change the oil say every year. If you drive mainly long distances you can easily drive some more over the given service schedule.

Oh I forgot a trip to Germany:


Click image to enlarge
 Roel

1984 90 2.5 na Diesel - RR V8 (1994-2001)
1997 Camel Trophy Discovery 300TDI (2001-2009)
2005 G4 Discovery III 4.4 V8 (2008-2018) It's gone but it still hurts.
2003 90 Td5 (2009-now)
Post #384147 2nd Jan 2015 11:29am
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GUM97



Member Since: 05 Feb 2012
Location: Cheshire
Posts: 3555

United Kingdom 1997 Defender 90 300 Tdi HT Stornoway Grey
Catherine- Don't want to put a dampener on it here, but seen as it's had 2 services at Hunters in Chester, you may as we'll be saying "it's had 2 half cocked services that weren't done properly". Just speaking from past experience! By far, THE worst dealership I've come across! Evil or Very Mad An engine to TDi for!
"Land Rover- Proudly turning drivers into mechanics since 1948"
Post #384272 2nd Jan 2015 7:36pm
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