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Home > Land Rover Customer Relations > Track Rod Snap! (not the rod end)
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Kevzeboy



Member Since: 19 Jul 2014
Location: Cumbria
Posts: 82

United Kingdom 2011 Defender 110 Puma 2.4 USW Indus Silver
Track Rod Snap! (not the rod end)
I had a Track Rod snap on my Defender a month after it was out of its three year warranty! That's right, a track rod and not a rod end.

It was metal fatigue at the end of the threaded part of the rod.

It was a properly scary experience!

Is it worth a letter to LR with chassis numbers and pictures or will they just say sod off?

It had been service two weeks before and rods and ends checked!

And thoughts?

Kevin
Post #372595 18th Nov 2014 9:51pm
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Tiger



Member Since: 06 Jul 2012
Location: Wales
Posts: 2265

2004 Defender 110 Td5 CSW Java Black
If its metal fatigue due to manufacturing fault i'm pretty sure LR would be interested. They obviously buy these parts and need to know about critical safety issues such as this. You might not be the only one.
Post #372674 19th Nov 2014 9:29am
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Supacat



Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 11018

United Kingdom 2013 Defender 110 Puma 2.2 XS DCPU Keswick Green
Raise a thread in the Customer Relations forum here. Add a photo or two of the damaged ends so we can all see.

It can be very difficult/near impossible to see this damage before a catastrophic failure.

Obvious question, how have you been driving it?
Post #372712 19th Nov 2014 11:00am
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CRC@LandRover
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Verified Account

Member Since: 25 Mar 2013
Location: Coventry
Posts: 383

United Kingdom 
Hi Kevzeboy

I am sorry to hear about your concern. I would be more than happy to look into this further.

Can you please send me a PM with the following information.

Full name:
Contact No:
Contact Email:
Vehicle Reg:
Last 6 Vin:
Repairing Retailer:

Many thanks,

Ryan
Post #373053 20th Nov 2014 4:56pm
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X4SKP



Member Since: 29 Nov 2013
Location: Berkshire
Posts: 2295

United Kingdom 2010 Defender 90 Puma 2.4 SW Stornoway Grey
Hello Kevzeboy

Scary... I bet Exclamation if at speed or when cornering (under load), this could have been much worse.

If it is a metal fatigue fracture, then it is almost impossible to see with any kind of visual inspection,
before it lets go.

Normally only NDT (non destructive testing) with a trained 'operator' would stand a chance of seeing
this before full failure.

The quality of the steel and manufacturing process can vary between the batch production of components
so it is only by reporting this, that JLR can monitor failures and take appropriate action if required...

Definitely follow this up. SKIP
https://www.defender2.net/forum/topic83242.html
Post #373062 20th Nov 2014 5:19pm
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