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Defender-Stu

Member Since: 14 Jun 2012
Location: South West England
Posts: 1320

So Steve was £622? And what service do you need?

16th Aug 2014 9:29pm

Bristol 90XS

Member Since: 31 Oct 2010
Location: North of Bath
Posts: 223

I've found Steve Hill to be very expensive for servicing and repairs.

He wanted to charge my parents over £1000 for some work to be done last year. I called my normal garage in Shepton Mallet and they quoted me half the price.

I still call around for servicing and I find Steve Hill to be as expensive as main dealers if not sometimes more expensive and as Walfy said the attitude leaves a little to be desired.

My 90 was always serviced at T&S Norman in Shepton Mallet and my new 110 will be too. Is not far to go but I have seen what Steve Norman does when servicing an LR and he does way more than an LR dealer will do and is typically a third + less than main dealer. Steve has taken over from his dad but not only has all the knowledge of old land rovers but has all the new diagnostics kit also for Disco, RR and Freelanders.

No connection just a very satisfied customer who will be going back.

http://www.tandsnormanlimited.webs.com

26th Aug 2014 6:00pm

Defender-Stu

Member Since: 14 Jun 2012
Location: South West England
Posts: 1320

I know some people have there views but i could only say that i have never had any problems with Steve Hill Land Rovers Bristol and they have ALWAYS been the best at service and have always been friendly towards me, everyone has there bad days and i could not imagin Steves Wife to be rude unless been spoken to in a rude manor maybe?, but not saying anyone has (Dont Jump Down my throat), Jess is a great person Just like Steve and the team work well together and you know your getting the best from them all the time, I know everyone is after the cheapest price but this could compromise the work being done maybe?

I cant really say anything bad at all about Steve and Jess as they are friends of mine and have been for years, but there is only a selected few that i would let touch my pride and joy and if there were any problems they are at the end of the phone to help unlike some other companys and Stealers.

Just my views

27th Aug 2014 7:26am

custom90

Member Since: 21 Jan 2010
Location: South West, England.
Posts: 20576

Still waiting right now, I'm told earliest the end of next week if then.

Why not get more mechanics in if it's that bad? I'm just assuming that there isn't the skilled people out there to do it.

28th Aug 2014 10:31am

Defender-Stu

Member Since: 14 Jun 2012
Location: South West England
Posts: 1320

Dealers only have say 1-3 staff that work on defenders and thats to also cover holidays

28th Aug 2014 10:44am

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