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Pickles



Member Since: 26 May 2013
Location: Melbourne
Posts: 3785

Australia 2013 Defender 90 Puma 2.2 CSW Keswick Green
Yes, Seurity code not needed for "Upgrade" Alpine stereo, but you definitely need the EKA code.
Our '13 90 was not supplied with a security card, even though the owner's manual refers to one.
Our Dealer supplied the EKA when we asked for it.
I believe there is now an "önline" service record now available, but as our Def has not had its first service yet, we have not been able to access it.
Pickles.
Post #327131 29th Apr 2014 11:45pm
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blackwolf



Member Since: 03 Nov 2009
Location: South West England
Posts: 17450

United Kingdom 2007 Defender 110 Puma 2.4 DCPU Stornoway Grey
blackwolf wrote:
The EKA can be recovered by anyone with a diagnostic system such as Faultmate or Nanocom (or of course LR's official system) from the AS10 unit. Just one of several "features" which makes Defenders so easy to steal!


Your dealer can tell you the EKA code on the spot simply by plugging his diagnostic system into the car and reading the code from the AS10. It takes abut 30 seconds.

Alternatively anyone with an aftermarket tool such as Nanocom can do the same.

Your dealer is providing a very disappointeing level of service.
Post #327167 30th Apr 2014 7:58am
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duckworthparts
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Member Since: 30 Jun 2011
Location: Market Rasen
Posts: 631

United Kingdom 
drop me a PM with your VIN and i'll get you the EKA code Thumbs Up https://www.facebook.com/duckworthparts

Send a paypal payment direct using this link www.paypal.me/duckworthparts

www.duckworthparts.co.uk
My Direct Line: 01673 849873
Email: danroberts@duckworthlandrover.co.uk
Supplier of Genuine Land Rover & Jaguar Parts For All Models

Can also supply OEM & Aftermarket parts

Post #327192 30th Apr 2014 9:26am
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Michael Brindley



Member Since: 07 May 2008
Location: stoke-on-trent
Posts: 85

United Kingdom 2013 Defender 110 Puma 2.2 XS CSW Firenze Red
thanks Dan but it's your place having the problem with sorry to say.
Post #327234 30th Apr 2014 1:35pm
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duckworthparts
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Member Since: 30 Jun 2011
Location: Market Rasen
Posts: 631

United Kingdom 
Michael, i'm sorry your having this problem with the service department.

If its ok with you i'll give you a ring later today, once i've spoken and got an explanation from them !

Dan https://www.facebook.com/duckworthparts

Send a paypal payment direct using this link www.paypal.me/duckworthparts

www.duckworthparts.co.uk
My Direct Line: 01673 849873
Email: danroberts@duckworthlandrover.co.uk
Supplier of Genuine Land Rover & Jaguar Parts For All Models

Can also supply OEM & Aftermarket parts

Post #327238 30th Apr 2014 1:50pm
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Natlas



Member Since: 20 Mar 2013
Location: West Sussex
Posts: 460

United Kingdom 2013 Defender 90 Puma 2.2 XS CSW Aintree Green
For what it's worth, I have a 13 reg 90XS and it's had the battery disconnected and reconnected (accidental loose connection which set the alarm off a few times) without needing any numbers to get anything going so not sure if this eka thing really is required? 2.2 90 XS
88" Series One
Old Norton Smile
Minerva
Post #327277 30th Apr 2014 5:39pm
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blackwolf



Member Since: 03 Nov 2009
Location: South West England
Posts: 17450

United Kingdom 2007 Defender 110 Puma 2.4 DCPU Stornoway Grey
If your remote plip malfunctions or doesn't work (eg due to RFI) you are stuffed without the EKA. It's a bit like a fire extinguisher - you may never need it, but if you do....
Post #327283 30th Apr 2014 5:58pm
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Michael Brindley



Member Since: 07 May 2008
Location: stoke-on-trent
Posts: 85

United Kingdom 2013 Defender 110 Puma 2.2 XS CSW Firenze Red
John Baron



Member Since: 20 Mar 2013
Location: West Sussex
Posts: 251



For what it's worth, I have a 13 reg 90XS and it's had the battery disconnected and reconnected (accidental loose connection which set the alarm off a few times) without needing any numbers to get anything going so not sure if this eka thing really is required?

2.2 90 XS
300TDi
Old Norton

30th Apr 2014 6:39pm

Trust me one day you will need it so make sure its at hand and make sure you know how to use it. Zion speak from Experiance that's why I want the new one,like I say don't rely on LR Assist out of hours been sat on side of busy dual carriageway in freezing cold at night for over 5 hours.If you don't carry owners manual copy pages out and keep them safe with you.But don't leave code with them.
And Dan you've excelled again many thanks for everyone's support on this matter and Dan may have sorted it.
Post #327345 30th Apr 2014 7:31pm
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Michael Brindley



Member Since: 07 May 2008
Location: stoke-on-trent
Posts: 85

United Kingdom 2013 Defender 110 Puma 2.2 XS CSW Firenze Red
EKA code supplied to day from dealer,Many thanks Dan and everyone on here for their support and comments.
Post #327560 1st May 2014 4:48pm
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CRC@LandRover
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Member Since: 25 Mar 2013
Location: Coventry
Posts: 383

United Kingdom 
Thank you Dan,

Glad its all sorted for you now.

Thumbs Up
Post #327742 2nd May 2014 7:38am
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MickeySouri



Member Since: 03 Jun 2014
Location: Somerset
Posts: 2

United Kingdom 2014 Defender 110 Puma 2.2 XS CSW Loire Blue
Hi,

Just replaced my 110 TD5 CSW, which I'd had for 11 years, with a new TDCi 110 CSW and
very nice too!

But I've got exactly the same issue. Handbook says there is an EKA code and you get
it from your dealer. Dealer says no, no such thing. So I e-mail him this thread. He says
I'll go and check. Today he comes back with "I can confirm that there is no longer a code
allocated to the Defenders, this has come from Landrover themselves." So what is going
on? What happens if/when my pinger fails?

Mickey
Post #335461 3rd Jun 2014 3:50pm
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CRC@LandRover
Verified Account
Verified Account

Member Since: 25 Mar 2013
Location: Coventry
Posts: 383

United Kingdom 
Hi Mickey,

I was going to ask you to PM me your details but I can see you only have one post. Please email me your details to the address below:
Full Name
Email
VIN
Reg
Dealer (and who you've been dealing with)

jlrcrcsm@jaguarlandrover.com

Many Thanks

Mike
Post #335463 3rd Jun 2014 3:53pm
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Dave Bellis



Member Since: 21 May 2014
Location: Shrewsbury
Posts: 133

United Kingdom 2014 Defender 90 Puma 2.2 HT Keswick Green
EKA Code
I had exactly the same issue with my new Defender but got the code without any problems from my dealer...
Post #335586 3rd Jun 2014 11:46pm
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MickeySouri



Member Since: 03 Jun 2014
Location: Somerset
Posts: 2

United Kingdom 2014 Defender 110 Puma 2.2 XS CSW Loire Blue
Well Mike came up trumps again!

One phone call from him to the dealer and suddenly my EKA code exists and
is available.

I give him 5 stars

Thanks again

Mickey
Post #335998 5th Jun 2014 6:07pm
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diesel_jim



Member Since: 13 Oct 2008
Location: hiding
Posts: 6098

United Kingdom 2006 Defender 110 Td5 SW Epsom Green
Do LR actually train dealers in the art of helping a customer? or is it a case of "we've got your money now f*** off, we're busy" Rolling Eyes
Post #336000 5th Jun 2014 6:12pm
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