 | Home > Puma (Tdci) > This Puma is Getting Me down |
 
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| CapeLandy Member Since: 21 Jul 2008 Location: Cape Town Posts: 558  
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My so called clutch problem was diagnosed incorrectly. I found out the noise is still there in First Low at idle on a slight uphill/load up the driveway. I was so p-off that I didn't have the energy to drive it back or even call them. I did call the LR second hand dealer who offered only a fraction of the selling price so there goes that idea. Maybe private sale. 
While I was testing I also noted a terrible drone from the rear when you take your foot off the gas in second gear at 2500 r/min. Looks like I got a dud - definately going to sell her now. It is more the dealer service that's forcing my hand. If they were able to sort or own up to the problems I would be a tiny bit more willing to hold out but they seem to be hoping to keep you going till 3 years is up. Thought I would have a rant. Cheers James Puma 110 - gone Series III 1973 - going strong |
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11th Aug 2008 5:05pm |
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| Daniel TD5 Member Since: 22 Jul 2007 Location: london Posts: 97  
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same old
still not had my one back went in on the 23.07.08 for a week to repair clutch and gearbox  |
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11th Aug 2008 8:18pm |
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| solmanic Member Since: 16 Aug 2007 Location: Brisbane Posts: 191  
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Never give up - never surrender!
A few years ago when I was having a really trying time with my dealer over some stupidly insignificant warranty repairs they just couldn't seem to get right, I wrote to our national distributor (Land Rover Australia). Well you should have seen the action that resulted from that... They promptly delivered a very nice loan car to me and took the Defender away to sort things out. Even then they didn't get it quite right so when they brought the vehicle back I simply sent them away again. Finally it was all sorted and I even got a couple of very subdued follow-up calls to see how it was all going. Land Rover used to have a "right first time" repairs clause in the warranty guide but I note that the wording is conveniently absent from the 07 model onwards. But it is still worth getting your national Land Rover corporation involved. They don't like the idea of customers being put off their product by poor dealer service. 2007 Defender 110 1970 Alfa Romeo 1750GTV |
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12th Aug 2008 12:22am |
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| CapeLandy Member Since: 21 Jul 2008 Location: Cape Town Posts: 558
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I have now got a name and number of Technical guy at LR South Africa and I am going to find out if they are aware of the troubles that you guys in Aus and UK are finding which I assume is known by LR UK/Aus and whether they have replacement boxes and diffs with some sort of fix on the problem areas.
I will update tmrw once I make the call. Cheers James Puma 110 - gone Series III 1973 - going strong |
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13th Aug 2008 4:06pm |
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| CapeLandy Member Since: 21 Jul 2008 Location: Cape Town Posts: 558
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Spoke to a technical guy today at head office and he said straight that most gearbox issues have been loose clutch plates and springs and only a few complete gearbox failures where the gears stripped.
He tells me the boxes are bulletproof normally. He said he would call my dealership and chat to them about the work they have already done and try and resolve the gearox and diff noises. At least he admitted that there shouldn't be any strange noises and that I should not accept any excuses that "oh - they all make that noise", not that the dealer tried that one yet. Lets wait and see, not holding my breath though. Puma 110 - gone Series III 1973 - going strong |
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14th Aug 2008 8:08am |
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| Daniel TD5 Member Since: 22 Jul 2007 Location: london Posts: 97
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spoke to my dealer yesterday
new gear box fitted and clutch oil leak to cam cover fixed new front hub seals sorted now awaiting for a seal from some where for the driver side foot well water leak gearbox seemed to be just a friday after noon jobbie failed early or not set up right when built may get it back this week after four weeks 
dan |
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14th Aug 2008 8:54am |
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| CFB Member Since: 13 Sep 2007 Location: Bradford, West Yorkshire Posts: 803
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Mine has been in and out of the dealer for the last few weeks, they still can't sort the issues out. After a long run, if I pull to a stop I get a loud chattering and jolting through the transmission which they put down to handbrake shoes not aligned etc. they have swapped them and the drum and also fitted some clips to the brake pads at the front as they thought this was the issue but it is still there and worse than ever. It was so bad yesterday that it was virtually undriveable in stop-stat traffic as it snatched and rattled and jolted me around
It is really  me off to be honest, i can accept faults occur but when they can't fix them and yet tell you specifically they have, it is infuriating. Andy |
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14th Aug 2008 2:59pm |
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| CapeLandy Member Since: 21 Jul 2008 Location: Cape Town Posts: 558
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Have a look at the shoes, they definately only are supposed to be fitted in one direction and should have a nice leading edge on the lining material in one direction.
This was the problem on my Ser III years ago with the same symptoms. James Puma 110 - gone Series III 1973 - going strong |
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14th Aug 2008 3:18pm |
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| dave's 110 Member Since: 11 Jun 2008 Location: Norfolk Posts: 45 
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hi have a look at my post on this CFB http://www.defender2.net/forum/topic360.html
Dave |
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15th Aug 2008 3:09pm |
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| CFB Member Since: 13 Sep 2007 Location: Bradford, West Yorkshire Posts: 803
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That is definately the issue, will see what the dealer can do. Andy
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15th Aug 2008 3:58pm |
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| CapeLandy Member Since: 21 Jul 2008 Location: Cape Town Posts: 558
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I called the head office again and the guy told me they have ordered the modified clutch from the UK.
He is still sure that the clutch is at fault. Lets hope so.  Puma 110 - gone
Series III 1973 - going strong |
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18th Aug 2008 8:47am |
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| Daniel TD5 Member Since: 22 Jul 2007 Location: london Posts: 97
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i hate to bring bad news but
i had a new clutch fitted in december 2007after about 6 month and six thousand miles. the dealer did mention plates and springs 6 month later it was worst and it went in after a land rover uk manager came to the dealers and inspected it supected gearbox and clutch so so far its been gone for 6 weeks due to abs failure and repaint 4 weeks due to clutch failure this is the six week now dropped off 14.07.08 look on the bright side done over 10 k in loan cars so my defender as very low miles now
daniel |
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18th Aug 2008 9:41pm |
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| CapeLandy Member Since: 21 Jul 2008 Location: Cape Town Posts: 558
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Hi Daniel
Do they say what in the gearbox has given up or are they just fitting a new box? I would love to know. The guys here are either denying gearbox issues or are pretty sure just the clutch is a problem. I am amased that a clutch could have taken 4 weeks. Were they waiting so long for a new clutch plate 
James Puma 110 - gone Series III 1973 - going strong |
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19th Aug 2008 5:24am |
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| Daniel TD5 Member Since: 22 Jul 2007 Location: london Posts: 97
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the way it works is
Dealer test drives then reports to land rover by email. they then allow strip down report what they find land rover again. land rover then allow replacecent parts dealer orders them and its seems part for the TDCi bits are taking a while to get problem with my gear box was it was still in gear with the clutch depressed so was catching when i change the way to tell was low box depress clutch put it into third and the car jumped forward with the clutch enganged ? gear box was still working just very poor gear change and very noisey clutch Daniel |
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19th Aug 2008 7:17am |
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