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Nick-St

Member Since: 23 Apr 2013
Location: Surrey
Posts: 267

2013 Defender 110 Puma 2.2 USW Corris Grey

First service due - which dealer?

First service rapidly coming up, so going to phone around for prices. My nearest dealers are:

Guy Salmon, Thames Ditton
Wimbledon Land Rover Service Centre <- this is probably the nearest one...
Lookers, Battersea

Any good or bad amongst them?

30th Jan 2014 5:46pm

Cuthbert

Member Since: 26 Oct 2013
Location: Up North
Posts: 1535

Are you seeking the cheapest price or the highest quality?

30th Jan 2014 6:01pm

Nick-St

Member Since: 23 Apr 2013
Location: Surrey
Posts: 267

Hopefully somewhere between the two... a good job at a sensible price.

30th Jan 2014 7:37pm

GUM97

Member Since: 05 Feb 2012
Location: Cheshire
Posts: 3555

1997 Defender 90 300 Tdi HT Stornoway Grey

There shouldn't be any variation in quality, a Land Rover service will be done the the same standard from one dealer to the next.
Wimbledon isn't a dealer, just an approved service centre, although you'll still get the same service. It normally comes down to price, and how much of a good deal you can get! Have a ring around and see what sort of prices you can get.

An engine to TDi for!
"Land Rover- Proudly turning drivers into mechanics since 1948"

30th Jan 2014 7:56pm

Baldinho

Member Since: 28 Oct 2012
Location: Surrey
Posts: 123

2013 Defender 90 Puma 2.2 SW Orkney Grey

If you can stretch to a drive down the A3 to Guildford I can thoroughly recommend Guava. Great service and good value.

Edit: mention you're a member of the Defender 2 site and you'll get a discount

30th Jan 2014 8:52pm

Nick-St

Member Since: 23 Apr 2013
Location: Surrey
Posts: 267

Thanks - I'll add them when I ring around.

30th Jan 2014 9:46pm

Cuthbert

Member Since: 26 Oct 2013
Location: Up North
Posts: 1535

GUM97 wrote:
There shouldn't be any variation in quality, a Land Rover service will be done the the same standard from one dealer to the next.

I'm sure Land Rover HQ and many customers share your view regarding consistent service delivery. As you clearly state - there shouldn't be any variation in quality but do you honestly believe that is the case. If you want to see consistency of product and service across the UK and indeed internationally - visit McDonald's. My personal experience of Land Rover dealerships suggests they have some way to go.

30th Jan 2014 9:52pm

Supacat

Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 11018

2013 Defender 110 Puma 2.2 XS DCPU Keswick Green

My recent costing exercise is here:

http://www.defender2.net/forum/topic26023.html

2nd Feb 2014 5:32pm

g13non

Member Since: 27 Oct 2011
Location: BIFFO
Posts: 31

I prefer to use a dealer/service department who regularly sells/services Defenders. This avoids the "they all do that, Sir" replies that have a tendency to used at dealers who focus mostly on RR, Disco and Evoque.

Harwoods Edenbridge have a super service department (in my opinion).

3rd Feb 2014 9:10am

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