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peanutbob



Member Since: 12 Feb 2009
Location: UK
Posts: 293

United Kingdom 
If it's not sorted immediately you should inform LR and name the dealer. Quite frankly, he is not telling you the truth. Ok, who is the dealer then???
Post #30218 20th Apr 2010 11:28am
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eutek



Member Since: 03 Mar 2009
Location: High Wycombe
Posts: 586

United Kingdom 2009 Defender 110 Puma 2.4 XS CSW Stornoway Grey
I'm going to give them the benefit of the doubt and let them sort this out, hopefully it is an honest mistake. Neutral

I'm going to speak to him again shortly... I'll let ye know how it goes.
Post #30219 20th Apr 2010 11:33am
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dgardel



Member Since: 30 Nov 2008
Location: Veneto (Heart & Head)
Posts: 3586

Italy 
My 90 S SW has five boost alloys........... Discovery 5 td6 HSE Stornoway Gray Outback Engineering Limited Edition

IID Pro MV License
Post #30221 20th Apr 2010 11:37am
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K9F



Member Since: 12 Nov 2009
Location: Bournemouth
Posts: 9610

United Kingdom 2008 Defender 90 Puma 2.4 XS CSW Stornoway Grey
Go see the dealer and take a print of this thread....Wave it under his schnozz....

Embarassed I'm with Peanut.... Name and shame and we'll know who to avoid! Embarassed

As Alantd just mentioned on another thread 'Power of the internet' Good innit? Thumbs Up If you go through life with your head in the sand....all people will see is an ar5e!!

Treat every day as if it is your last....one day you will be right!!


Last edited by K9F on 20th Apr 2010 1:14pm. Edited 1 time in total
Post #30234 20th Apr 2010 12:48pm
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lrdxb110



Member Since: 09 Jul 2009
Location: Dubai
Posts: 224

United Arab Emirates 2008 Defender 110 Puma 2.4 CSW Stornoway Grey
When I received my 110, I went to see it at the dealers came from the Uk with all steel wheels and my dealer replaced all 5 wheels with boost alloys. Your spare should be a boost alloy! Good luck let us know how it goes. Thumbs Up '08 LR Defender 110
'08 Mini Cooper S - Sidewalk
'86 MB 500 SL
'79 MB 450SEL 6.9
Post #30235 20th Apr 2010 1:00pm
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eutek



Member Since: 03 Mar 2009
Location: High Wycombe
Posts: 586

United Kingdom 2009 Defender 110 Puma 2.4 XS CSW Stornoway Grey
So... both the sales and service managers refused to budge. The salesperson tried to tell me that the service manager "seems to recall that the vehicles ship with the steel wheel as a spare", which is Censored , as I saw the truck in person.

I said that this needs to be sorted, so he recommended that I speak with the owner, his boss, tomorrow - as he isn't in. I've spoke to him in the past, nice enough guy... but we'll see.

I'm not very happy about this, very disappointed. I wasn't expecting this type of silliness.
Post #30238 20th Apr 2010 1:19pm
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peanutbob



Member Since: 12 Feb 2009
Location: UK
Posts: 293

United Kingdom 
Is this a main dealer????
Post #30239 20th Apr 2010 1:23pm
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bob neville



Member Since: 30 Apr 2009
Location: Marbella
Posts: 3248

Spain 2001 Defender 90 Td5 SW Epsom Green
Call LR customer service and ask them - they have been very helpful recently. When they confirm you should have an alloy spare pass that info onto the dealer and tell him LR told you.

Just had a walk round the dealer near me and all XS's have an alloy as a spare as does mine.

Bob
Post #30240 20th Apr 2010 1:30pm
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MK



Member Since: 28 Aug 2008
Location: Santiago
Posts: 2424

Chile 2007 Defender 110 Puma 2.4 SW Chawton White
I would not wonder LR would deliver a car with a different wheel (unique QC). Anyway, unacceptable. Get the alloy and keep the steel Very Happy Puma 110" SW

.............................................................
Earth first. Other planets later
Post #30241 20th Apr 2010 1:34pm
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eutek



Member Since: 03 Mar 2009
Location: High Wycombe
Posts: 586

United Kingdom 2009 Defender 110 Puma 2.4 XS CSW Stornoway Grey
peanutbob wrote:
Is this a main dealer????


No, not a main dealer.

I even rang the main dealer that had it before the specialist reseller received it, and they also confirmed that all XS' ship with 5 wheels.

I called LR customer service, and they could tell that it left the factory with boost alloys, but couldn't tell me anything about the spare - save that it had a cover.

I realise that I should've checked right away when I got the truck in November, but after just having seen it in person a week or so prior to picking it up - I never though that they'd pull this on me. Not cool.
Post #30242 20th Apr 2010 1:37pm
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peanutbob



Member Since: 12 Feb 2009
Location: UK
Posts: 293

United Kingdom 
I don't think XS models leave the factory with a spare wheel cover. Your cover has the 2nd dealers name on it anyway, so that was fitted later presumably.
Post #30243 20th Apr 2010 1:46pm
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lrdxb110



Member Since: 09 Jul 2009
Location: Dubai
Posts: 224

United Arab Emirates 2008 Defender 110 Puma 2.4 CSW Stornoway Grey
Thats not cool at all! You should take up the matter because how would you be able to use the steel wheel at a spare if you do have a puncture, the steel wheel is fitted with Michelin tyres whereas boost alloys are fitted with general grabbers, I'm certainly sure the tyre size is different, correct me if I'm wrong? Whistle '08 LR Defender 110
'08 Mini Cooper S - Sidewalk
'86 MB 500 SL
'79 MB 450SEL 6.9
Post #30246 20th Apr 2010 1:54pm
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lrmaniac



Member Since: 04 Feb 2010
Location: Lisboa
Posts: 762

Portugal 2010 Defender 110 Puma 2.4 DCPU Keswick Green
All Land Rovers around here come with an alloy spare wheel ... even if we buy that as an extra (i.e. I could buy the E version (County in the UK I think) with optional alloys) we get 5 alloys not 4+1 steel wheel! Mr. Green
I know this because I asked when I choose mine ... Regards
Joao

'10 Land Rover Defender 110 CC
'08 BMW F800GS
'64 SIIA Forward Control
'69 SIIA 109 ZA CKD
_____________________________________________
You have the right to remain silent. Anything you say will be misquoted, then used against you.
Post #30247 20th Apr 2010 2:00pm
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eutek



Member Since: 03 Mar 2009
Location: High Wycombe
Posts: 586

United Kingdom 2009 Defender 110 Puma 2.4 XS CSW Stornoway Grey
lrdxb110 wrote:
Thats not cool at all! You should take up the matter because how would you be able to use the steel wheel at a spare if you do have a puncture, the steel wheel is fitted with Michelin tyres whereas boost alloys are fitted with general grabbers, I'm certainly sure the tyre size is different, correct me if I'm wrong? Whistle


No, they actually put the Grabbers on this spare.

I'd never seen a black steel spare on a Defender before, I'd only ever seen the white metal ones.
Post #30250 20th Apr 2010 2:08pm
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lrdxb110



Member Since: 09 Jul 2009
Location: Dubai
Posts: 224

United Arab Emirates 2008 Defender 110 Puma 2.4 CSW Stornoway Grey
Shocked That can't be unless they have taking your spare boost alloy and sold it off or exchanged for a steel wheel. General grabbers are only fitted to the boost alloys and michelins on the steel wheels, both are standard procedure directly from factory. All steel wheels are white like you said. You must demand for boost alloy back and keep the steel wheel as a 2nd spare Mr. Green '08 LR Defender 110
'08 Mini Cooper S - Sidewalk
'86 MB 500 SL
'79 MB 450SEL 6.9
Post #30251 20th Apr 2010 2:14pm
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