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steve E

Member Since: 06 Mar 2011
Location: Tenby
Posts: 2073

oh the joys of dealing with main dealers.
there probably busy servicing ewoks

William im holding my breath

6th Nov 2013 1:34pm

steve E

Member Since: 06 Mar 2011
Location: Tenby
Posts: 2073

well, nobody returned my calls today so I phoned again.
My motor has not been looked at yet it would seem as ramps are all booked out.
I told them I just wanted to be kept up to speed with it, and was told ill be phoned when theres some news.

Not very happy with the situation but nothing I can really do as they picked it up and are going to repair it.
I would just like to know when as Ive got things to do such as wax oil, new canvas and new wheels to sort before the real bad weather hits.

will give them till Friday for some news

6th Nov 2013 5:25pm

barbel jim

Member Since: 12 Dec 2012
Location: Northants
Posts: 1423

You're far too nice. Your reduced to walking, they don't even communicate with you, and you've paid for it, and taxed and insured it to sit in there yard

I'd be doing my nut!!!!!

6th Nov 2013 6:10pm

heartworm

Member Since: 23 Oct 2013
Location: East Kilbride
Posts: 25

2008 Defender 110 Puma 2.4 XS CSW Santorini Black

No hire car? I've at least got a hire car for the process from national.

6th Nov 2013 7:00pm

steve E

Member Since: 06 Mar 2011
Location: Tenby
Posts: 2073

The problem is they know I've got the 110 so they know I don't really need a car
My Main problem is them not phoning to keep me up to speed.
Even if only to say. Its on the ramp tomorrow , you'll get it back next week.
At least then I could rearrange the wax oil and order a few bits I want for it

6th Nov 2013 7:12pm

heartworm

Member Since: 23 Oct 2013
Location: East Kilbride
Posts: 25

I got a call regarding mine, window fixed, but can't find anything with gearbox and it's driving now - despite the puddle of fluid and neither AA or me being able to move the car, at least it's all going again.

7th Nov 2013 4:57pm

steve E

Member Since: 06 Mar 2011
Location: Tenby
Posts: 2073

Heartworm
I hope all is good with your new motor
Mines coming back tomorrow
Will let you know how it goes

7th Nov 2013 9:04pm

heartworm

Member Since: 23 Oct 2013
Location: East Kilbride
Posts: 25

Hope it's going better for you than me Steve. My working defender is still reading as 10/20mph when I'm on the motorway, an upsetting noise from the rear too! Sounds like it wants to rip itself in 2.

8th Nov 2013 3:47pm

steve E

Member Since: 06 Mar 2011
Location: Tenby
Posts: 2073

Bloody hell mate
That sounds like a nightmare.
Was the speedo faulty when they had it to fix

I just got mine back but haven't driven it yet.
Will see what it's like in an hour.
Hoping the steering wheel is now straight too

8th Nov 2013 4:24pm

heartworm

Member Since: 23 Oct 2013
Location: East Kilbride
Posts: 25

yep it went in with a faulty speedo, whining from transmission (then nothing), Faulty electric window, and my wheel is at 30° too.

So far they have fixed the window and told me that the not selecting gear was a user error with the hi-low box. So it now moves, but there is a high pitched whine that gets louder as you go faster - so much so I'm nervous to drive above 45/50 (using sat nav for speed, as the car only hows 15 jumping to mid 30 and back again)

8th Nov 2013 6:22pm

steve E

Member Since: 06 Mar 2011
Location: Tenby
Posts: 2073

Heartworm
what are your plans now. It can't stay like that.
Id love to see this 120 point check list nobody looks at .
my steering wheel is still miles out.
Im going to get mine looked over by an independent friend of mine whos going to wax oil it and then my 110 the following week.
if any probs ill get it sorted under the warranty.
But I want everything down to brake callipers checked.

Ill get the wheel aligned by a specialist Ive used a couple of times on my VW transporterI had and there good people.

8th Nov 2013 6:29pm

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