 | Home > Land Rover Customer Relations > 6 year anti corrosion |
 
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| K9F Member Since: 12 Nov 2009 Location: Bournemouth Posts: 9610   
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 I do like this picture I 'borrowed' from Willy Eckerslike more and more.....
 If you go through life with your head in the sand....all people will see is an ar5e!!
Treat every day as if it is your last....one day you will be right!! |
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11th Sep 2013 4:02pm |
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| ericvv Member Since: 02 Jun 2011 Location: Near the Jet d'Eau Posts: 5816  
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Correct, the LR anti-corrosion warranty cannot be summarized under that single common denominator. That's why I tried to be more precise in my question, and the answer from Mike was in line with the LR printed terms to which I also referred. Again, if you care to read these a few times, it is cristal clearly written, nothing murky in the text which might leave room for wrong interpretation. And that is how it should be.
Eric You never actually own a Defender. You merely look after it for the next generation. http://youtu.be/yVRlSsJwD0o https://youtu.be/vmPr3oTHndg https://www.youtube.com/watch?v=_GtzTT9Pdl0 https://www.youtube.com/watch?v=ABqKPz28e6A https://www.youtube.com/watch?v=rLZ49Jce_n0 https://www.youtube.com/watch?v=XvAsz_ilQYU https://www.youtube.com/watch?v=K8tMHiX9lSw https://m.youtube.com/watch?v=dxwjPuHIV7I https://vimeo.com/201482507 https://www.youtube.com/watch?v=ZSixqL0iyHw |
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11th Sep 2013 4:04pm |
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| ericvv Member Since: 02 Jun 2011 Location: Near the Jet d'Eau Posts: 5816
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With my above, I was actually answering Martin's post, but could not quote him as he was at that time the most recent post.
  You never actually own a Defender. You merely look after it for the next generation.
http://youtu.be/yVRlSsJwD0o https://youtu.be/vmPr3oTHndg https://www.youtube.com/watch?v=_GtzTT9Pdl0 https://www.youtube.com/watch?v=ABqKPz28e6A https://www.youtube.com/watch?v=rLZ49Jce_n0 https://www.youtube.com/watch?v=XvAsz_ilQYU https://www.youtube.com/watch?v=K8tMHiX9lSw https://m.youtube.com/watch?v=dxwjPuHIV7I https://vimeo.com/201482507 https://www.youtube.com/watch?v=ZSixqL0iyHw |
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11th Sep 2013 4:06pm |
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| ericvv Member Since: 02 Jun 2011 Location: Near the Jet d'Eau Posts: 5816
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Jeezesssss, now I tried to clarify my own last post above, but Supacat was quicker again.
Removing that quoting of the last post thing is cause of confusion    You never actually own a Defender. You merely look after it for the next generation.
http://youtu.be/yVRlSsJwD0o https://youtu.be/vmPr3oTHndg https://www.youtube.com/watch?v=_GtzTT9Pdl0 https://www.youtube.com/watch?v=ABqKPz28e6A https://www.youtube.com/watch?v=rLZ49Jce_n0 https://www.youtube.com/watch?v=XvAsz_ilQYU https://www.youtube.com/watch?v=K8tMHiX9lSw https://m.youtube.com/watch?v=dxwjPuHIV7I https://vimeo.com/201482507 https://www.youtube.com/watch?v=ZSixqL0iyHw |
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11th Sep 2013 4:07pm |
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| Martin Site Admin Member Since: 02 Apr 2007 Location: Hook Norton Posts: 6647 
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I can tell the difference between your post and Supacat's, don't worry
@Supacat, you've read the answer differently to how I have, and I do understand your position on it but don't agree that Mike is trying to be anything other than helpful. 1988 90 Td5 NAS soft top
2015 D90 XS SW |
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11th Sep 2013 4:29pm |
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| Supacat Member Since: 16 Oct 2012 Location: West Yorkshire Posts: 11018 
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Martin - yep always two sides to a coin
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11th Sep 2013 4:51pm |
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| strang Member Since: 16 May 2012 Location: Happy Valley Posts: 1386 
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Oops - have I opened a can of worms here
Well I called into a main dealer today, who told me the warranty only covered perforation - so at the rate my side steps appear to be bubbling up, they may well have perforated within the next two years, so I wonder if I will get a replacement then? - although I worry more that there will be any chassis to bolt them on to........... Euro-Leafing to infinity and beyond..... |
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11th Sep 2013 6:21pm |
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| Happyoldgit Member Since: 14 Sep 2007 Location: Norfolk Posts: 3471 
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As shown in the thread linked to earlier I was told quite categorically by both the warranty manager at my dealership and people within LR Customer Relations that the factory fit sidesteps on my XS vehicle were classed as accessories and the flaking powder coat and rust issues that appeared on these items was not covered by warranty.
As K9F rightly stated elsewhere it's a postcode lottery insomuch as a great deal depends on the attitude of the warranty manager at any at a given dealership and how hard you are able to fight your own corner. Steve. Owned numerous Land Rover vehicles of all shapes and sizes over the decades. Current Defender: A non tarts hand-bagged Puma 110 XS USW. [Insert something impressive here such as extensive list of previous Land Rovers or examples of your prestigeous and expensive items, trinkets, houses, bikes, vehicles etc] http://forums.lr4x4.com I used to be Miserable ...but now I'm ecstatic. |
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15th Sep 2013 6:08pm |
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| Supacat Member Since: 16 Oct 2012 Location: West Yorkshire Posts: 11018
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Not as black & white as that - and certainly a better answer (from my perspective as a customer) from LR Customer Relations
"Yes the side steps would be covered under the 3 year manufacturers warranty. Many Thanks Mike" http://www.defender2.net/forum/topic23030.html |
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16th Sep 2013 10:28am |
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