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custom90

Member Since: 21 Jan 2010
Location: South West, England.
Posts: 20444

I think their sales and reception is top class but their mechanics and workshop awful. I rang once to enquire on the price of a service that was extremely expensive and also happily told they don't change the brake fluid that'd be another £100 ontop. Nearly £600 mind you!

I said that's far to expensive and I was effectively told well that's what it is if you want it end off hard luck if you don't. . . . I went to Steve Hill instead did the lot inc brake fluid for around £380.

No Guts, No Glory.
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19th Jul 2013 9:11am

Defender-Stu

Member Since: 14 Jun 2012
Location: South West England
Posts: 1320

These guys are also no longer a Land Rover sales dealer and only still aloud to have the name landrover for servicing as they service the Royals Cars

The royals have no care on price

19th Jul 2013 10:45am

pumaxs

Member Since: 18 Jul 2012
Location: Bath
Posts: 180

2007 Defender 110 Puma 2.4 XS CSW Zambezi Silver

pom wrote:
total cowboys, tried to rip me off but I had the HD dash cam footage of them supposedly 'working' on the disco. Quite funny when their BS is contradicted in full colour hd film.

Would never use again, clueless incompetent and liars.

Pom

I can only report my own experience.
They have always been helpful & I have had no cause to question the quality of their workmanship.
I would be interested to know more about how they tried to rip you off.
was this a recent occurrence? '57 Defender 110 XS Station Wagon 2.4tdci

22nd Jul 2013 5:42pm

pumaxs

Member Since: 18 Jul 2012
Location: Bath
Posts: 180

custom90steve wrote:
I think their sales and reception is top class but their mechanics and workshop awful. I rang once to enquire on the price of a service that was extremely expensive and also happily told they don't change the brake fluid that'd be another £100 ontop. Nearly £600 mind you! I said that's far to expensive and I was effectively told well that's what it is if you want it end off hard luck if you don't. . . . I went to Steve Hill instead did the lot inc brake fluid for around £380.

As I reported in a previous post, their quote for a 72k service was £176.11 cheaper than Guy Salmon (Bristol), and £76.26 cheaper than Matford (Exeter), so their prices seem to compare favourably with other 'main' dealers.
Obviously, if you are not locked into a warranty, then you should expect to pay significantly less at an independent specialist. '57 Defender 110 XS Station Wagon 2.4tdci

22nd Jul 2013 5:56pm

pumaxs

Member Since: 18 Jul 2012
Location: Bath
Posts: 180

Defender-Stu wrote:
These guys are also no longer a Land Rover sales dealer and only still aloud to have the name landrover for servicing as they service the Royals Cars

The royals have no care on price

I had a look on the Land Rover UK website, after reading your post, and they are indeed only listed as being an 'Approved Service Centre'.
I assume that this has only happened fairly recently, as I can recall a couple of the new shape FFRR's being parked outside for staff training not so long ago.
Interestingly, when you click on the link to the MJ Fews website, it rather confusingly still refers to sales managers, obtaining brochures, etc. '57 Defender 110 XS Station Wagon 2.4tdci

22nd Jul 2013 6:06pm

TJ101

Member Since: 30 May 2007
Location: Taunton Somerset
Posts: 3750

2015 Defender 110 Puma 2.2 XS CSW Montalcino Red

Was a few months back Fews dropped ?? Landrover

Think they are going with ISUZU California F1, 75th 110 "Kermit", 50th Ann V8, 90 V8 Hybrid, 55 Series 1

Main Brian James Trailer Dealer for South West UK

22nd Jul 2013 7:53pm

Defender-Stu

Member Since: 14 Jun 2012
Location: South West England
Posts: 1320

TJ101 wrote:
Was a few months back Fews dropped ?? Landrover

Think they are going with ISUZU

Yeah Isuzu they are mate

22nd Jul 2013 9:47pm

pumaxs

Member Since: 18 Jul 2012
Location: Bath
Posts: 180

I was told that they started selling Isuzu because the end of Defender production was imminent (2013MY due to be the last that time?) and, with no direct Land Rover replacement in sight, they still wanted to be able to offer customers a commercial vehicle option. '57 Defender 110 XS Station Wagon 2.4tdci

23rd Jul 2013 11:59am

david mitchell

Member Since: 01 Jul 2012
Location: Meath
Posts: 418

Good service and price via their eBay shop

21st Jan 2014 1:53pm

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