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jay knowles



Member Since: 10 Mar 2012
Location: london
Posts: 29

harwoods edenbridge 1st service
Just booked defender in for its 1st service any feed back as to the quality of service would be good,price was competative plus a loan car for the day.It would be nice to know what all these checks are that are carried out so they can justify the cost of an oil and filter change as far as im concerned, so if anyone could post the checks would be good. Thanks Jason
Post #194746 18th Dec 2012 8:25pm
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bm52



Member Since: 04 Apr 2010
Location: Kent
Posts: 2189

United Kingdom 2014 Defender 110 Puma 2.2 XS CSW Havana
I have used Harwoods for the last 3 years on 2 LRs and had fantastic service. nothing has been too much trouble and any issues or warranty work dealt with quickly and professionally.

https://www.defender2.net/gallery/albums/u..._Sheet.pdf BM52
Post #194763 18th Dec 2012 8:55pm
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sparkylee



Member Since: 06 Nov 2010
Location: surrey
Posts: 1455

2012 Defender 110 Puma 2.2 DCPU Santorini Black
What price were you quoted ? Thumbs Up It's good to be back from the dark side


DC110 -2012 Black with black hood and black x-tech
FFRR 4.2 vogue
Renault traffic auto
PT crusier convertible
Laika x700 Motorhome
Post #194770 18th Dec 2012 9:10pm
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jay knowles



Member Since: 10 Mar 2012
Location: london
Posts: 29

sparkylee wrote:
What price were you quoted ? Thumbs Up
£385.00 all in,sounds an expensive oil and filter change to me,but at least its only once a year i have my trousers pulled down, Jay
Post #194772 18th Dec 2012 9:18pm
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bm52



Member Since: 04 Apr 2010
Location: Kent
Posts: 2189

United Kingdom 2014 Defender 110 Puma 2.2 XS CSW Havana
can't remember all the service costs now but the 3rd yr service on the 90 [B service] was approx £450 inc MOT and loan FL2 BM52
Post #194773 18th Dec 2012 9:19pm
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sparkylee



Member Since: 06 Nov 2010
Location: surrey
Posts: 1455

2012 Defender 110 Puma 2.2 DCPU Santorini Black
Today Pullborough and basingstoke harrwoods both quoted me £475 all in Big Cry and guava guildford £365 all in Very Happy
Might try some up near Chester tomorrow as we're up there for a week after Xmas It's good to be back from the dark side


DC110 -2012 Black with black hood and black x-tech
FFRR 4.2 vogue
Renault traffic auto
PT crusier convertible
Laika x700 Motorhome
Post #194777 18th Dec 2012 9:30pm
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SGH



Member Since: 27 Sep 2010
Location: Hellingly-Sussex
Posts: 1527

United Kingdom 
[quote="bm52"]I have used Harwoods for the last 3 years on 2 LRs and had fantastic service. nothing has been too much trouble and any issues or warranty work dealt with quickly and professionally.


They must have not kept any of the staff then from when it was Testers as from my experiences using them they were useless.
Post #194800 18th Dec 2012 10:37pm
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Shax



Member Since: 05 Oct 2010
Location: London
Posts: 391

England 2010 Defender 90 Puma 2.4 XS CSW Stornoway Grey
sparkylee wrote:
Today Pullborough and basingstoke harrwoods both quoted me £475 all in Big Cry and guava guildford £365 all in Very Happy
Might try some up near Chester tomorrow as we're up there for a week after Xmas


I've used Guava in the past.. Good pricing, but I had a really naff bright yellow Rover P.o.S. as a loaner while mine was in getting sorted... Rolling with laughter

My warranty expires in 2 weeks, so I'll be doing all my own servicing. Have access to HGV pits at work, so getting to the relevant bits will be simples!! ... ,-------,
.. I [__][_]|__
.. I __ |"_|"__|
.. "(o)====(o)"
^^_-^-_^-^_^^^^^--^^^^
PAUL
G7ALW 14.200 USB
26FB458 / 27.275 SSB
Post #195271 20th Dec 2012 11:00pm
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Egghead



Member Since: 25 Nov 2012
Location: Surrey
Posts: 255

United Kingdom 2007 Defender 110 Puma 2.4 XS CSW Java Black
bm52 wrote:
I have used Harwoods for the last 3 years on 2 LRs and had fantastic service. nothing has been too much trouble and any issues or warranty work dealt with quickly and professionally.

https://www.defender2.net/gallery/albums/u..._Sheet.pdf

This is terrific and could save a fortune at the garage! Sadly there are many things on this list I am not keen on trying myself... Would there be any helpful videos that could detail the procedures in each item on the checklist? I'd be willing to produce one or two videos of the procedures myself if I could help although nobody would thank me for showing my ugly mug on camera. Could it be a big forum based effort perhaps?
Post #196677 27th Dec 2012 2:42pm
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brightondefender



Member Since: 14 Jan 2012
Location: East Sussex
Posts: 97

2010 Defender 90 Puma 2.4 XS CSW Alaska White
Never used Harwoods but have heard very good things about them - I know a number of locals who drive straight past Caffyns in Lewes and head up to Harwoods. I have only used Caffyns for parts and I have never encountered such stuck up, miserable, and unhelpful staff in all my life!

I now order everything else where and wait for it to be delivered than part with a penny at Caffyns.
Post #196940 28th Dec 2012 1:15pm
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