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Thud



Member Since: 21 Jul 2012
Location: London
Posts: 667

United Kingdom 2008 Defender 90 Puma 2.4 SW Zermatt Silver
I was being slightly tongue in cheek Jeremy but thank you for your most useful clarification. Rolling Eyes
Post #180749 31st Oct 2012 7:20pm
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22900013A



Member Since: 23 Dec 2010
Location: Oxfordshire
Posts: 3149

United Kingdom 2011 Defender 110 Puma 2.4 USW Keswick Green
Part of the reason why I didn't get an XS is because I did NOT want carpets! I bet they would stink to high heaven by now!
Post #180879 1st Nov 2012 9:34am
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Caterham



Member Since: 06 Nov 2008
Location: Birmingham
Posts: 6298

England 2011 Defender 110 Puma 2.4 XS CSW Stornoway Grey
keith,

are you suggesting you've bought a roll of carpet and stuck some of it to the doors too ?
Post #180915 1st Nov 2012 11:19am
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Supacat



Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 11018

United Kingdom 2013 Defender 110 Puma 2.2 XS DCPU Keswick Green
Well I spec'd the optional (and quite expensive) 1st and 2nd row rubber mats as I thought I was getting the standard carpets with my XS.

It would appear that my MY13 will come with rubber trim so I've got rubber over rubber!

Can't say I'm too bothered as what most car manufacturers call carpet is really a nasty cheap product and ripping it out of a Defender to dry it out will do nothing for its longevity.

Rubber will last longer and wear better. Might just put some old newspapers underneath for soaking up the water and that little bit of lofted "give" that makes it more comfortable underfoot and gives a luxury vibe Laughing

Is there any press release detailing all the MY13 changes over the MY12? The other big difference for me was the deletion of the side windows in the rear canopy of the dcpu - I'm not sure I like that but will have to wait and see it in the flesh. Might have to buy an old canopy and swap it over...
Post #181253 2nd Nov 2012 10:39am
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4x4man



Member Since: 02 Oct 2012
Location: staffordshire
Posts: 51

United Kingdom 2012 Defender 110 Puma 2.2 CSW Orkney Grey
Hi all

Just thought I would give you an update

I know most think that carpets are poor and not needed. But this is a point of principle as the motors were ordered based on the info received and at no time was we advised for shown any new spec for the my 13 model. Neither have we been ask which options we would like on the new my13 (premium seats & coloured head lining) from what I believe are available ? even thou the land rover web site still only shows photos and spec’s based on the my12 model.

After a week or so of waiting for the dealership to talk amongst themselves and so called contacted land rover Rolling Eyes . They have decided not to honour and supply / install carpets as we have received what we have ordered , but did advise the cost installing new fitted carpets would be £1270 fitted per vehicle and I think that may be plus vat Shocked . However they did offer to supply new foot well mats FOC when they come out in December but they don’t know what they look like or how they fit.

It is pointless running down the dealership. But their attitude towards a defender is very poor . I think the words were “if we wanted spec we should by a range rover or discovery ” I did point out to him that we actually own some of them as well . but it feels like they view defender owners as range rover and discovery wanabies or second rate customers . which I think is a terrible attitude . They will not be on our approved list for our purchases next year. Also I was advised from the dealer that the sales man who dealt with the original order is no longer with them as he was not very good at his job. So they don’t even want to take responsibility for their own staff failings either.


Anyway, as our contract is with the lease company and not the dealer. The poor chap at the lease company will now have to deal with all the flack, as they only crunch the numbers and really on the dealers to support them with the correct information and advice ,which clearly is not the case in this instance.

Good news we like the motors Thumbs Up (apart from no carpets)and we have added some bling. We will let you know what we do with them over the next few months, as we tailor the motors to our own tastes which some of you may like or may not, plus may find useful for your own motors.

sorry to bore you with this sarga

Regards
Ray 2023 110 Xs commercial D250
2005 D3 HSE (green lane toy)
1983 westwood gazelle 11HP still going strong
Post #182687 6th Nov 2012 7:43pm
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ken



Member Since: 18 Aug 2009
Location: Banging Birds with my bitches !!
Posts: 4328

United Kingdom 
Cargo Carpets about 150.00 p o p to fit Thumbs Up
Post #182698 6th Nov 2012 8:11pm
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Tiger



Member Since: 06 Jul 2012
Location: Wales
Posts: 2265

2004 Defender 110 Td5 CSW Java Black
Ray, I feel your pain and what ever opinions people have the fact remains that if you ordered a car with carpets that's what you should get.

I had a look at the 13MY this week and thought myself it looked a bit basic without carpet.

A lot of the time the dealer doesn't have all the info and the manufacturer changes spec's at whim and isn't always the best at communicating this. (not updating the website is a good example)

As it's a leasecar purchase the dealer will have very little margin could be just a couple of hundred pounds to take order, PDi, valet and handover. Just another unit towards target, usually they get an order, told what price by the lease company as LR have agreed a fleet price centrally and dealer just sticks it on the system

Problem is Dealer won't have much room to move, won't see why they should take the hit. LR won't care and the lease company just run numbers.

Meanwhile your sat with a big issue with something that you've looked forward to and will be your pride and joy.

I fear the problem is LR and maybe customer services is the way to go? They come good if pushed for long enough I have found but we had to be relentless with them.
Post #182701 6th Nov 2012 8:12pm
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ken



Member Since: 18 Aug 2009
Location: Banging Birds with my bitches !!
Posts: 4328

United Kingdom 
4x4man make sure you're tailoring is reversible as the motors not yours

PITA I know but thats how it is

Seen Leasing companies insist on OEM accessories being removed etc etc
Post #182705 6th Nov 2012 8:34pm
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4x4man



Member Since: 02 Oct 2012
Location: staffordshire
Posts: 51

United Kingdom 2012 Defender 110 Puma 2.2 CSW Orkney Grey
It's ok ken

We have I think a type of lease purchase where we have to sell at the end of the agreement

We sell them within the group and offer them to the staff at cost or just keep them on annual pepper corn lease payments to to improve right down when they are sold later. We receive aprox 97% of the sale back anyway as There is no ballon payment .

It's not a bad deal and works for us tax wise . Plus we do recive generous fleet discounts which helps against the cost of finance . 100% tax relief claim the vat back plus low company car tax due to being commercial. All we have to do is fit heavy duty springs to meet payload levels tax man insist on for full commercial relief . Which land rover can do as an option if you ask or after market works anyway

I think we got 12% off the motors = 10% off the dealer and an additional 2% direct from land rover fleet discount department

But no matter what we paid we still expect what we believed we have ordered



Regards
Ray 2023 110 Xs commercial D250
2005 D3 HSE (green lane toy)
1983 westwood gazelle 11HP still going strong


Last edited by 4x4man on 6th Nov 2012 9:06pm. Edited 1 time in total
Post #182714 6th Nov 2012 8:56pm
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LR90XS2011



Member Since: 05 Apr 2011
Location: bickenhill
Posts: 3641

United Kingdom 2011 Defender 90 Puma 2.4 XS CSW Galway Green
interesting anti carpet sentiment, I love my carpets, but then my land rover is a softy and dosnt work for its living, slippers or wellies I suppose depending on what your doing DEFENDER 90 TDCI XS,

I hope everyone is well and your land rovers make you happy
Post #182720 6th Nov 2012 9:06pm
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ken



Member Since: 18 Aug 2009
Location: Banging Birds with my bitches !!
Posts: 4328

United Kingdom 
Trust you use the WDA to its full potential as well Thumbs Up
Post #182773 7th Nov 2012 4:16am
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T7mbo



Member Since: 02 Aug 2012
Location: Wolverhampton
Posts: 45

United Kingdom 
When my X Tech arrived I was also upset that there were no carpets!
If you look at the LR website it shows the carpets on their pics on the X Tech!
Cutting a long story short, LR agreed to supply and fit carpets in the passenger area of the car but would not cover the load area.
It cost me about £300 to have the load area carpeted as well, and since then I have also had a full Noisekiller kit fitted.
It is now as it should have been when delivered!
Post #182812 7th Nov 2012 10:20am
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Go Beyond



Member Since: 30 Jan 2012
Location: Headcorn, Kent
Posts: 6678

United Kingdom 
Thud wrote:

For my £60k I'd expect a night with the dealers daughter at the very least.


I could organise that if you really want Thud .... Mr. Green
Post #182871 7th Nov 2012 1:48pm
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willy eckerslike



Member Since: 15 Jun 2009
Location: North yorks
Posts: 1789

United Kingdom 2007 Defender 110 Puma 2.4 HCPU Keswick Green
T7mbo wrote:
When my X Tech arrived I was also upset that there were no carpets!
If you look at the LR website it shows the carpets on their pics on the X Tech!
Cutting a long story short, LR agreed to supply and fit carpets in the passenger area of the car but would not cover the load area.
It cost me about £300 to have the load area carpeted as well, and since then I have also had a full Noisekiller kit fitted.
It is now as it should have been when delivered!


£300 Shocked Was the carpet hand woven by 18 year old virgins in persia and dyed with Ghost Orchid flowers Original Member Pie n Pea Club.
110 HCPU Tipper
Post #182890 7th Nov 2012 3:27pm
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ken



Member Since: 18 Aug 2009
Location: Banging Birds with my bitches !!
Posts: 4328

United Kingdom 
Oi Willy dont judge peeps by your own perverted standards
Post #182907 7th Nov 2012 4:16pm
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