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defender4



Member Since: 22 Jun 2011
Location: South East London
Posts: 411
United Kingdom 2007 Defender 90 Puma 2.4 XS CSW Java Black
Confusion marketing?
I took out AA membership with Roadside assistance last year at a cost of just under 44 paid by annual direct debit. Yesterday I received a renewal notice stating that I need take no action - "you need not do a thing to renew your cover".

What's more apparently i "will qualify for our new Silver Membership" and will "get more breakdown cover at no extra charge, plus free extra benefits". Sounds good.

Oh yes, and "We will collect 139.90" on the renewal date.

"Hang on a minute", I said.

Now, I won't bore you with the details of the phone conversation ("press button 2 if you wish to leave the AA"), suffice to say that I renewed with the same cover as last year for just under 41. My purpose is not to say what a clever boy I am but, far more seriously, to ask at least two questions.

What effect do the marketing guidelines about 'opting in', as opposed to opting out', have? Answer - none.
What is the difference between 'confusion marketing' and mis-selling'? Answer - very little.
Post #164157 24th Aug 2012 3:10pm
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custom90



Member Since: 21 Jan 2010
Location: South West, England.
Posts: 20193
United Kingdom 
I think given the chance the AA will try and get away with charging as much as they can. After all ALL Defender 2.4's & 2.2's are by comparison to most cars very new so I don't see any reason why the have any excuse to charge large amounts. Last year I was paying 5 something a month then called them out over the Amber warning light (pointless anyway went out) And then next thing it's up to 17 a month Rolling Eyes NEVER SURRENDER! ⛽️🛢️👨‍🔧🧰⚙️ RED, WHITE & BOOST! 🇬🇧
Post #164159 24th Aug 2012 3:15pm
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bm52



Member Since: 04 Apr 2010
Location: Kent
Posts: 2189
United Kingdom 2014 Defender 110 Puma 2.2 XS CSW Havana
had to replace a leaking loo soil pipe. still had gunge in it - not nice............ BM52
Post #164607 26th Aug 2012 9:21pm
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noworries4x4



Member Since: 24 Dec 2010
Location: Newton Abbot Devon
Posts: 1195
England 
Lovely enjoy !!! If everything is under control you are not going fast enough.

Every Day 16 MY Discovery 4 Commercial Workshop and Escort Vehicle
Weekends 07MY L322 TDV8 Vogue SE
Series 1 80" 3ltr 6cyl with overdrive
No Worries 4X4
Post #164613 26th Aug 2012 9:31pm
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JWL



Member Since: 26 Oct 2011
Location: Hereford
Posts: 3443
England 2002 Defender 110 Td5 SW Coniston Green
Another one of those great jobs when you own your own house! No eating sandwiches or picking your nose.........
Post #164653 27th Aug 2012 1:30am
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noworries4x4



Member Since: 24 Dec 2010
Location: Newton Abbot Devon
Posts: 1195
England 
Ohh yes ! one of our sewer runs blocks regularaly with small fine roots through the clay pipe joints lovelt job with the pressure washer, paper overalls and a hot bath afterwards, nasty job. If everything is under control you are not going fast enough.

Every Day 16 MY Discovery 4 Commercial Workshop and Escort Vehicle
Weekends 07MY L322 TDV8 Vogue SE
Series 1 80" 3ltr 6cyl with overdrive
No Worries 4X4
Post #164670 27th Aug 2012 8:26am
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ZeDefender



Member Since: 15 Sep 2011
Location: Munich
Posts: 4731
Germany 2011 Defender 110 Puma 2.4 SW Baltic Blue
P*ssing down with rain and cold and I have to help a friend move house (promised her when it was warm and dry).
Closest I can park is about 50m away Evil or Very Mad Tell someone you love them today because life is short.
But shout it at them in German because life is also terrifying and confusing...
Post #165510 31st Aug 2012 7:45am
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Small Clanger



Member Since: 22 Jun 2011
Location: UK
Posts: 210
United Kingdom 
Got married, aged 26, THIRTY Shocked years ago on 3rd September.

I'm already in the doghouse 'cos she wanted us to go to www.theceilidhplace.com in Ullapool for the weekend but I'm going to Rufforth Autojumble.

Shall I buy her a present? or hang on to my cash? as I'm fancying changing the Ducati. I rather like the 848evo Corsa SE. A bit dubious about it's paintjob but it comes with Ohlins,ABS,DTC,DDA and a fantastic quick-shifter.


www.ducati.com
Post #165612 31st Aug 2012 5:53pm
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T1G UP



Member Since: 08 Dec 2009
Location: Bath
Posts: 3101
England 2011 Defender 110 Puma 2.4 XS CSW Orkney Grey
Small Clanger wrote:
Got married, aged 26, THIRTY Shocked years ago on 3rd September.

I'm already in the doghouse 'cos she wanted us to go to www.theceilidhplace.com in Ullapool for the weekend but I'm going to Rufforth Autojumble.

Shall I buy her a present? or hang on to my cash? as I'm fancying changing the Ducati. I rather like the 848evo Corsa SE. A bit dubious about it's paintjob but it comes with Ohlins,ABS,DTC,DDA and a fantastic quick-shifter.


www.ducati.com
OOOh 848's Thumbs Up whats the autojumble all about? take her away to minge, you could always leave her there!
Post #165616 31st Aug 2012 6:12pm
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GREENI



Member Since: 22 Aug 2010
Location: staffs
Posts: 10376
United Kingdom 
Ducati's can't cook, so buy her a prize Thumbs Up


Me grumpy..... Not drove the 90 for THREE WEEKS. I am a lot fitter though because of it though Thumbs Up
Post #165622 31st Aug 2012 7:12pm
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ZeDefender



Member Since: 15 Sep 2011
Location: Munich
Posts: 4731
Germany 2011 Defender 110 Puma 2.4 SW Baltic Blue
Small Clanger wrote:
Got married, aged 26, THIRTY Shocked years ago on 3rd September.

Congratulations! Flying to UK on Sunday to celebrate my parents' 50th. Wife and I will only be on 25th next year - does it get easier with time? Must be getting old - the Ullapool place looks pretty nice Rolling with laughter Tell someone you love them today because life is short.
But shout it at them in German because life is also terrifying and confusing...
Post #165652 31st Aug 2012 9:53pm
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warren



Member Since: 14 Oct 2009
Location: East Lancs.
Posts: 903
England 2009 Defender 90 Puma 2.4 HT Santorini Black
Since when was it legal for traveling fair grounds to give goldfish away as prizes again?!

Went to a festival on Saturday, came home with a fish.

I only wanted a teddy bear so I could win some brownie points, but then felt sorry for the most depressed looking fish I'd ever seen so ended up taking that away.

Two days later and it's more active and doesn't look like it's about to snuff it!

It's in a decent sized bowl, not really big enough though, and I don't have a filter, so I'm keeping the water as clean as I can every day and going to clean the whole thing properly every couple of days until I get a proper tank sorted.

Just annoys me that even though it's only a fish, I don't think any sort of living thing should be given away at somewhere like a fair..... I'm sure that 95% of the fish won there that day were either dumped in a bin, or just plopped into a bowl of cold water when they got home and were dead the next day.

Bloody fish.
Post #166199 3rd Sep 2012 8:45pm
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GREENI



Member Since: 22 Aug 2010
Location: staffs
Posts: 10376
United Kingdom 
Mrs G has a fairground goldfish. SEVENTEEN YEARS OLD!!! Shocked Shocked Shocked
Post #166224 3rd Sep 2012 9:39pm
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MartinK



Member Since: 02 Mar 2011
Location: Silverdale (Lancashire/Cumbria Border)
Posts: 2664
United Kingdom 2011 Defender 110 Puma 2.4 USW Orkney Grey
Small Clanger wrote:

I'm already in the doghouse 'cos she wanted us to go to www.theceilidhplace.com in Ullapool for the weekend but I'm going to Rufforth Autojumble.



Ullapool's a great place! Cracking biking roads for a Ducati !!! Defender "Puma" 2.4 110 County Utility (possibly the last of the 2.4's)
Post #166232 3rd Sep 2012 10:20pm
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Small Clanger



Member Since: 22 Jun 2011
Location: UK
Posts: 210
United Kingdom 
MartinK wrote:
Small Clanger wrote:

I'm already in the doghouse 'cos she wanted us to go to www.theceilidhplace.com in Ullapool for the weekend but I'm going to Rufforth Autojumble.



Ullapool's a great place! Cracking biking roads for a Ducati !!!


Too right! Most of the roads up there are ideal but the A835 Tore to Ullapool is a corker. And the A86 Spean Bridge to Dalwhinnie and the A939 Ballater to Grantown-on-Spey both spring to mind. Twisted Evil


The food at The Ceilidh Place is delicious BTW, highly recommended. Thumbs Up


30th Wedding Anniversary was OK, went to Helmsley for some fish and chips. Rolling with laughter
Post #166361 4th Sep 2012 6:46pm
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