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mse

Member Since: 06 Apr 2008
Location: UK
Posts: 5035

2016 Defender 110 Puma 2.2 XS CSW Scotia Grey

chay wrote:
Mike,

Thanks for the suggestion, however the dealer that I brought the Puma from is on the other side of the country, 300 miles away, we moved about 5 months after the purchase.

When we did move, I contacted LR Customer Services and they stated that any warrenty work would be carried out by any dealer, anywhere. However, most dealers are not really bothered about Defender purchasers, they are only interested in Diso and RR buyers.

And the bottom line is "Well Land Rover warrenty say............."

An invidious situation.

Regards

Chay

Warranty work is done anywhere - and should be accepted by any other dealer; however, the liability as with anything is always with those that did it...so unless your dealer is part of a chain; the issue is there Mike

13th Jun 2009 4:49pm

Shropshire Lad

Member Since: 03 Nov 2008
Location: Shropshire
Posts: 40

Chay

See my previous posts. You have my sympathy! I sold mine I was so fed up with it! A woefully manufactured product (as all bar the Disco 3 are in my experience). Picking up a Nissan Pathfinder for under £18k brand new to use as a work horse, bit different but it can't be any worse.... LR 90 XS GONE! Hurrah!

15th Jun 2009 1:10pm

mse

Member Since: 06 Apr 2008
Location: UK
Posts: 5035

if your lucky it will stay together, work and someone will give you 50p for it in 3 years when it gets expensive

Mike

15th Jun 2009 4:42pm

sasha2001

Member Since: 02 Jan 2009
Location: New Zealand+ russia
Posts: 206

2008 Defender 110 Puma 2.4 CSW Tonga Green

Shropshire Lad wrote:
Chay

See my previous posts. You have my sympathy! I sold mine I was so fed up with it! A woefully manufactured product (as all bar the Disco 3 are in my experience). Picking up a Nissan Pathfinder for under £18k brand new to use as a work horse, bit different but it can't be any worse....

Shopshire Lad
Be sure not to load your nissan any where near the recommended laden weight weight constantly and use as a work truck because if you are like the largest roading company here in New Zealand that has over 40 of them and then get suspension problems, gearbox problems etc nissan will walk away from your warranty (within a year)as you are "overloading" them. also they got the same thing with toyota Hi Lux running for cover, but amazingly not FORD!

15th Jun 2009 6:58pm

Shropshire Lad

Member Since: 03 Nov 2008
Location: Shropshire
Posts: 40

Mike

Is that "stay together" as in like a Landy.... ala Triggers Broom!!!!

LR 90 XS GONE! Hurrah!

19th Jun 2009 11:43am

alantd

Member Since: 14 Dec 2008
Location: Northamptonshire
Posts: 1513

2007 Defender 110 Puma 2.4 XS CSW Tonga Green

Chay - sounds like you've had a bad time of it.

Not all dealers are as bad. I took mine into Stratstone Milton Keynes to get some work done and they've been really great so far. I told them the rear step was corroding so they just put a new one straight on. The paint on the intercooler rad is going to get re-sprayed (although it'll take them 10 days apparently

).

I hope your experiences improve. One that started out as a 2.4 TDCi 110 XS
+ New Defender 110 First Edition

20th Jun 2009 5:59pm

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