 | Home > General & Technical (L663) > Parts availability |
 
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| #1784 Member Since: 11 Nov 2020 Location: Almunge Posts: 45  
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That makes it even more frustrating, that the parts are available just not in the right place. Then it can only be a result of poor management and lack of customer care.
In September there were still 8 articles from the order without delivery date. Obviously the majority of the ordered parts have been delivered since long and are waiting on a shelf somewhere. Could be that the biggest problem is local incompetence, but the end result is the same. 110 SE D200 MY21 Tasman blue Discovery 3 V8 HSE MY06 Discovery 1 V8 ES MY97 RRC 2-door V8 MY83 |
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8th Oct 2024 6:29pm |
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| spudfan Member Since: 10 Sep 2007 Location: Co Donegal Posts: 4654 
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In cases like this the warranty would need to be extended to take into account the time the vehicle has spent off the road. 1982 88" 2.25 diesel
1992 110 200tdi csw -Zikali 2008 110 2.4 tdci csw-Zulu 2011 110 2.4 tdci csw-Masai |
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8th Oct 2024 6:33pm |
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| J77 Member Since: 04 Nov 2019 Location: Fife Posts: 3393 
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Someone run into my workmates F-Pace, it’s been away 7 months. It’s sitting waiting on parts. 24MY 90 D250 HSE, Tasman Blue
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8th Oct 2024 6:54pm |
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| carltb Member Since: 06 Oct 2023 Location: Sweden Posts: 56  
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I assume you have gone through the parts list and checked online yourself? Many are the times where I have sourced parts quicker than the dealer... 2025 Defender 130 V8
2025 Defender 90 D250 (wifes) 2024 Defender 110 p400e HSE (sold) 2015 Defender 110 Double cab 2004 Defender 90 Td5 |
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8th Oct 2024 6:59pm |
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| lightning Member Since: 23 Apr 2009 Location: High Peak, Derbyshire Posts: 2755 
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Ten months in a courtesy car, that's costing someone a whole hill of money.
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8th Oct 2024 7:43pm |
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| #1784 Member Since: 11 Nov 2020 Location: Almunge Posts: 45
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For my older LR's I of course order all parts and do all repairs myself, much quicker and less grief. But since this is an insurance case, not our fault, I'm not motivated to spend time doing someone elses work. It's also been a lot of: "It's going to be ready end of Jan" "Well, we still miss some parts, but they should be on their way now" "We have almost everything, the remaining parts should be here any day" "I'm going to re order all missing parts today, it should help" So it's sort of a slippery slope, always there is some update but months keep slipping away. 110 SE D200 MY21 Tasman blue Discovery 3 V8 HSE MY06 Discovery 1 V8 ES MY97 RRC 2-door V8 MY83 |
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8th Oct 2024 8:59pm |
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| #1784 Member Since: 11 Nov 2020 Location: Almunge Posts: 45
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Yes, the insurance company. The repair is very expensive in itself and adding rental car costs should bring the total up to or beyond the full value of the car. Insurance companys get their money from us and we know what happens to models that have expensive damages. 110 SE D200 MY21 Tasman blue Discovery 3 V8 HSE MY06 Discovery 1 V8 ES MY97 RRC 2-door V8 MY83 |
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8th Oct 2024 9:06pm |
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| Clemmo Member Since: 03 Aug 2012 Location: Mile Oak Posts: 1217  
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Yes ..Us!...all costs transferred to us via higher cost insurance  Make today a little better than yesterday but not so good as tomorrow....
Defender 90 HT............Pangea Green BMW X3 Msport............Carbon Black Mini Electric................Grey. (wow!) MGB Roadster……..........Vermillion 17k miles Honda Benly CD200....Maroon --------McLouis Fusio........7.4m of fun |
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9th Oct 2024 8:29am |
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| H1Tad Member Since: 20 Jul 2024 Location: Maine Posts: 113 
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Over here, after 30 days, the insurance company stops paying for the rental car and the cost is absorbed by the shop/dealer performing the repair work. 2022 Defender 110 SE P400 Tasman Blue Expedition and Cold weather package
2003 Hummer H1 P400 Firehouse Red 2008 Toyota FJ Cruiser |
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9th Oct 2024 12:49pm |
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