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Home > Modifications & Maintenance (L663) > How to identify solar windscreen glass - cracked windscreen

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RDR

Member Since: 27 Apr 2018
Location: Derbyshire
Posts: 592

JLR just replace a cracked window (not front) in my RR no quibbles. It might be worth trying. 110 MY23.5 X Dynamic HSE
RR MY23 HSE PHEV
D5 MY19 HSE - Now Sold
D4 MY16 HSE Luxury - Now Sold
D4 MY12 HSE - Gone
D3 MY06 S - Gone but not forgotten

13th Sep 2023 7:26am

haymeister

Member Since: 24 May 2021
Location: Saitama
Posts: 266

From a defect or some sort of stone chip?
I was told fat chance by my dealer after getting a stone chip dead centre of the front windscreen 3 months into ownership 22MY Defender 110 D300 S in Pangea Green and Contrast White Roof
IG defender_japan "Hulk san"

14th Sep 2023 2:50am

RDR

Member Since: 27 Apr 2018
Location: Derbyshire
Posts: 592

Make of it what you will, Tech said could see small chip but would get it sorted:

Click image to enlarge 110 MY23.5 X Dynamic HSE
RR MY23 HSE PHEV
D5 MY19 HSE - Now Sold
D4 MY16 HSE Luxury - Now Sold
D4 MY12 HSE - Gone
D3 MY06 S - Gone but not forgotten

14th Sep 2023 10:30am

DAP2022

Member Since: 16 Feb 2022
Location: Norfolk
Posts: 120

Got mine fixed by Norfolk Windscreens. Did a super job 4 days after phoning them. They used genuine LR solar and HUD screen. £70 excess (as opposed to £50 via autoglass) with NFU.

20th Sep 2023 9:36pm

soundslegal

Member Since: 30 Oct 2021
Location: Woking
Posts: 101

soundslegal wrote:
My glass cracked in April when the car was a week old. It is now September and I am still waiting for Autoglass to sort it, has been a complete shambles. Takes 5 weeks to get an appointment in the Guildford branch. Each time I turn up they have the wrong glass. Insurer has agreed to pay for LR glass rather than aftermarket because car so new. Their comms are terrible, and the branch just keep apologising and saying nothing they can do to help as everything is done centrally and, to quote them, ‘our customer service is just crap’ (!). Send in an official complaint and had not even an acknowledgment so far…
Trying for 3rd time lucky next Tuesday.

Just following up on this, Autoglass finally sorted things out - all replaced fine, using LandRover OEM solar glass. Hassle, but got there in the end.

25th Sep 2023 10:02am

Nuclear Nick

Member Since: 21 Aug 2021
Location: Southwest
Posts: 284

Thanks for the update, helpful to know.

25th Sep 2023 12:00pm

Huwrhys

Member Since: 27 Mar 2024
Location: Hornchurch
Posts: 133

I have the HUD but not solar att screen it seems.

Click image to enlarge

22nd Apr 2024 7:34pm

Moo

Member Since: 01 Oct 2021
Location: UK
Posts: 1399

I'm in for another screen next week.

Eiger Grey MY23 D250 SE with bits. Known as Noddy.

22nd Apr 2024 11:25pm

Soup Dragon

Member Since: 22 Sep 2023
Location: Cheshire
Posts: 86

Defender windscreens have all the structural integrity of a chocolate fire guard.

Their failure rate should be obvious if JLR and/or the windscreen supplier would care to study the data in terms of number of replacements / month per cars delivered, compared to other models.

I get the impression that JLR are just shrugging their shoulders as we’re nearly on L663’s fifth model year and no upgrade. If there’s profit to be made in selling replacements, then no incentive to improve things…

23rd Apr 2024 8:01am

Moo

Member Since: 01 Oct 2021
Location: UK
Posts: 1399

Agree. When my last screen was fitted the guy doing it reckoned they were doing 4-5 a week, which seemed a lot, but it was one of Autoglass's specialist fitting centres. Eiger Grey MY23 D250 SE with bits. Known as Noddy.

23rd Apr 2024 8:06am

lightning

Member Since: 23 Apr 2009
Location: High Peak, Derbyshire
Posts: 2840

lt might just be because the screen is more upright than most vehicles?

My Transit Connect van was similar, three screens within two years. Same with my Renault van. l've never had a screen break in an "ordinary" car.

So far my Defender screen has been fine, it's the solar reflective glass which l was told was less prone to breaking.

23rd Apr 2024 8:31pm

haymeister

Member Since: 24 May 2021
Location: Saitama
Posts: 266

It finally happened.
A hit that turned into an ever growing crack.
No windshield cover in Japan.

2,000 GBP for a replacement or 1,000 GBP excess with a hit on the premium of another 500 GBP for 1 year.
Daylight robbbery…[/u] 22MY Defender 110 D300 S in Pangea Green and Contrast White Roof
IG defender_japan "Hulk san"

1st Jun 2024 7:39am

Moo

Member Since: 01 Oct 2021
Location: UK
Posts: 1399

Ouch! Eiger Grey MY23 D250 SE with bits. Known as Noddy.

1st Jun 2024 9:12am

Moo

Member Since: 01 Oct 2021
Location: UK
Posts: 1399

lightning wrote:

So far my Defender screen has been fine, it's the solar reflective glass which l was told was less prone to breaking.

My screens have also been solar reflective, so not sure that is the case.

Eiger Grey MY23 D250 SE with bits. Known as Noddy.

1st Jun 2024 9:15am

Huwrhys

Member Since: 27 Mar 2024
Location: Hornchurch
Posts: 133

I bought my 130 from the dealership knowing the screen needed to be replaced. They originally said they would have it sorted by the time I collected it but it seems four weeks wasn’t enough time!!!
They agreed to get it sorted on my front drive by Autoglass but were quoted £4065 for the HUD glass.
They’re now looking to see if they can get the glass and get it fitted locally. 24MY D300 130 X-Dynamic HSE Santorini Black

1st Jun 2024 9:16am

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