camelman wrote:

It's to allow suppliers to bill different rates for different specific times of day and potentially be able to do this dynamically. This is how suppliers will be billed by the distributors going forward.

If there is very little demand between say midnight and 3am, it makes sense to run some items at this time. Being able to measure how much a customer uses in those specific half hours allows them to benefit from the cheaper electricity.

On a current single rate meter, customer.might be paying 35p/kwh for all usage whereas the actual cost might only be 3p st certain times of day. Without half hourly reads there is no way to.benefit from this.

Customers don't have to elect to be billed like this (yet) but it is one way of smoothing demand out across the day and reducing the extra generation and distribution capacity required to satisfy the increasing load on the network.

excossack wrote:

Thanks for the replies chaps. My mum is going to go through previous bills and get info together and then will speak to Eon to discuss.

Shell keep pestering me for replacement meters.... I will be taking pictures of meters before they get swapped out.

Good luck

DSC-off wrote:

^ Probably charging extra for peak time use.

Quote:

The update so far:
After 90mins on the phone mum is awaiting a call back to book an SLT test (£100) to see if the meter is faulty and EON dont seem happy that mum challenged the bill. £930 for a month.....

Can't think why they aren't happy at the challenge

excossack wrote:

The update so far:
After 90mins on the phone mum is awaiting a call back to book an SLT test (£100) to see if the meter is faulty and EON dont seem happy that mum challenged the bill. £930 for a month.....
The new meter appears to start at 99999! ?

There was a time that I would have said that the meter would be highly unlikely to be at fault, but £930 is excessive and unless she has a kiln on the go or has the heating at 40C or a commercial oven, that sounds the only logical explanation. The only other possibility is a gas leak past the meter but in an area where it is venting to atmosphere, but again highly unlikely.

I would imagine new meters are manufactured at incredibly low prices to entertain the suppliers accountants and procurement department. Quality control may be very low.

I have heard the opposite where a friend had a dual energy account where they were paying for the electricity, but the Gas supply was uninvoiced and who ever they talked to, no one would help. They were worried about ending up with an enormous bill! That was eon I believe?

I wish you all the luck in the world

excossack wrote:

£930 is a bit OTT....No Kiln/Commercial oven/gas heated swimming pool....